PLEASE HELP! N95 phone memory problem

Question

Hi
I have a N95 8GB which is now about 2 years old.  The phone itself works fine, well, that was until yesterday morning.
It hasnt been recently dropped, there is no logical reason i can see, but the phone has lost its mind.
It's been telling me since yesterday morning that there is no phone memory left.  So I completely wiped all my music, videos, pictures, messages etc.  To no avail, it's still telling me there is no phone memory.
I went to delete a contact, which are actually saved on my sim card, and it told me there wasnt enough memory to do this.
I've restored factory settings, no joy.
It also keeps popping up with "carousel already in use".
I can't now receive txts either because it tells me not enough memory to read.
Am I going to have to get a new phone on my inusrance, or is this a problem I can sort with your help?
thanks in advance

Answer 1

Go to Menu>Tools>File Manager>Options>Memory details, this will give you a run-down of how much phone memory is free and how much is used, then a breakdown of where the memory is being used. Your phone memory is about 140Mb in total (don't confuse this with the 8Gb - that's just "Mass memory" for storage of data like music, video and pictures plus it is possible to install some apps in there. The phone memory is used for processing as well as sotrage, which is why you get these errors if too much is used.
In the breakdown, you'll see the following items:
- Calendar: this should only be a few Kb, perhaps a few hundred Kb if you use the feature often, but not too much
- Contacts: should also be measured in Kb, even if many of your contacts have images
- Messages: should be measured in Kb, if it goes into Mb or worse still Gb then you have Bluetooth of MMS messages hogging space - save the attachments to mass memory and delete the messages.
- Images, videos and soundclips should not be large - perhaps a small number of ringtones, images that you use as backgrounds etc. but the bulk of these media files are best moved to mass memory.
- Documents should be tiny, keep documents in mass memory.
- MIDP (Java) apps and SIS (Symbian) apps could be filling space, you might be able uninstall some of these and reinstall them to mass memory if needs be, but be aware that some apps must be in phone memory and that some of the space taken by SIS apps will be preinstalled stuff that you can't move.
If none of the above can explain the memory full erros and you do seem to have a large amount of Mb free, then it could be a software issue that can be solved by reformatting the phone with the code *#7370# - make sure that you use PC Suite Content Copier to backup important data first, and after the reformat when you restore the backed-up data, don't include settings in the restoration and also leave out any data types that you know you don' use.