Please help. Nano is frozen and lock is visible in the display.

While listening to the music and the ipod locked (visible in the display)I tried to get the lock off. That was not possible. I tried to reset it, but that did not work either. (Menu and select button). By connecting or disconnecting from the computer will not help either.

Try the 5R's for iPod support (especially try restoring your iPod):
http://www.apple.com/support/ipod/five_rs/
If that won't help, return it to Apple/your nearest Apple Store, or request support online:
http://depot.info.apple.com/ipod/
Good luck!
Dell Dimension 4600   Windows XP   iPod Nano 4GB White

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