PLEASE HELP! New laptop won't recognise iPod.(Malfunctioned?)

My new laptop and old iPod don't recognise each other. My iPod won't show any sign of life because my laptop refuses to charge it and says that the device has malfunctioned and windows doesn't recognise it. *PLEASE HELP!* many people have asked this question, but have not been answered. I really need some help.:( Thanks to anyone that answers. Charlie.xxx

My iPod won't show any sign of life because my laptop refuses to charge it and says that the device has malfunctioned and windows doesn't recognise it.
In the course of your troubleshooting to date, have you worked through the following document?
[iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues|http://support.apple.com/kb/TS1538]

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    Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more...  Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

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