Please help our macbook pro is running very slow after recent update.
After updating a few months ago our macbook that was faultless before is running very slow,
when typing the beachball spins for ages before it appears ect
didn't do any backups or use time machine so i have no idea what to do.
Thanks
EtreCheck version: 2.1.5 (108)
Report generated 1 January 2015 21:26:59 GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:26:25
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (411.49 GB free)
Encrypted AES-XTS Unlocked Failed
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
[not loaded] com.leapfrog.codeless.kext (2) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.7) [Support]
Problem System Launch Agents: ℹ️
[invalid?] com.VTech.AgentMonitor.plist [Support]
Launch Agents: ℹ️
[running] com.Affinegy.InstaLANa.plist [Support]
[loaded] com.hp.messagecenter.launcher.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.iobit.AMCDaemon.plist [Support]
[loaded] com.leapfrog.connect.authdaemon.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[failed] com.facebook.videochat.[redacted].plist [Support]
[invalid?] com.iobit.AMCUpdate.plist [Support]
[running] com.leapfrog.connect.monitor.plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
[not loaded] com.user.UninstallAD.plist [Support]
User Login Items: ℹ️
Steam UNKNOWN (missing value)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MenuTab for Facebook UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Spotify UNKNOWN (missing value)
Spotify UNKNOWN (missing value)
Safari Application (/Applications/Safari.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: Unknown
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
28% softwareupdated
4% WindowServer
2% Safari
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
259 MB com.apple.WebKit.WebContent
236 MB loginwindow
107 MB Finder
90 MB ocspd
82 MB softwareupdated
Virtual Memory Information: ℹ️
25 MB Free RAM
1.61 GB Active RAM
1.60 GB Inactive RAM
1.06 GB Wired RAM
1.71 GB Page-ins
1 MB Page-outs
Similar Messages
-
My MacBook Pro is running very slow after update to Yosemite
My Macbook pro is running extremely slow after updating to Yosemite. What can I do to solve this problem?
EtreCheck version: 2.1.1 (104)
Report generated 8. dec. 2014 kl. 20.05.45 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:2:9
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (195.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
[invalid?] com.zeobit.MacKeeper.Helper.plist [Support]
User Login Items: ℹ️
iTunesHelper Program (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Program (/Applications/Dropbox.app)
Spotify Program (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Support]
ViewRightWebPlayer: Version: 2.3.0.4 [Support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions: ℹ️
Extensions: No such file or directory
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% mds
11% WindowServer
0% fontd
0% AppleSpell
0% Dropbox
Top Processes by Memory: ℹ️
228 MB com.apple.WebKit.WebContent
193 MB Safari
112 MB softwareupdated
107 MB Microsoft Word
94 MB Preview
Virtual Memory Information: ℹ️
617 MB Free RAM
1.82 GB Active RAM
869 MB Inactive RAM
724 MB Wired RAM
2.67 GB Page-ins
74 KB Page-outs
Diagnostics Information: ℹ️
Dec 8, 2014, 04:04:13 PM Self test - passed -
I am running very slowly after upgrading to ver 10.9.1 on my macbook pro. Can anyone help me to solve this problem. I am including the results from running Etresoft.
Hardware Information:
MacBook Pro (15-inch, Mid 2010)
MacBook Pro - model: MacBookPro6,2
1 2.53 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:53:49
Disk Information:
Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (200.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS23N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Western Digital My Passport 071A 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Backup (disk1s2) /Volumes/Backup: 999.83 GB (622.71 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.kodak.aio.kcpconnector.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.sonos.smbbump.plist
Launch Agents:
[loaded] com.kodak.BonjourAgent.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.google.keystone.agent.plist
[loaded] com.kodak.KODAK AiO Firmware Updater.plist
[loaded] com.kodak.KODAK AiO Software Updater.plist
[loaded] com.kodak.StatisticCollection.plist
[loaded] com.spotify.webhelper.plist
[loaded] uk.co.markallan.clamxav.freshclam.plist
User Login Items:
Monitor
ScanSnap Manager
Evernote
Dropbox
AdobeResourceSynchronizer
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins::
Flip4Mac WMV Plugin: Version: 2.3.8.1
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 10.1.8
AdobePDFViewer: Version: 10.1.8
Flash Player: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
Silverlight: Version: 4.0.51204.0
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User Internet Plug-ins::
Google Earth Web Plug-in: Version: 7.1
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7
Bad Fonts:
None
Old applications:
AiOFirmwareUpdater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/AiOFirmwareUpdater.app
Install Spotify: Version: 1.0 - SDK 10.5
/Users/jimschindler/Downloads/Install Spotify.app
KODAK AiO Home Center: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Home Center.app
KODAK AiO Scan: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Scan.app
KODAK AiO Software Updater: Version: 7.7 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Software Updater.app
KODAK AiO Uninstall: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/KODAK AiO Uninstall.app
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Document Connection.app
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
Microsoft Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Excel.app
Microsoft Graph: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Graph.app
Microsoft Language Register: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
Microsoft Outlook: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Outlook.app
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft PowerPoint.app
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
/Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
Registration: Version: 7.7.3 - SDK 10.5
/Library/Printers/Kodak/AiO_Printers/Registration.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
Spotify: Version: 0.8.4.124.ga3559d86 - SDK 10.5
/Applications/Spotify.app
SyncServicesAgent: Version: 14.3.9 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 277.92 GB
Destinations:
Backup [Local] (Last used)
Total size: 931.17 GB
Total number of backups: 85
Oldest backup: 2013-02-13 18:40:47 +0000
Last backup: 2013-12-31 17:59:26 +0000
Size of backup disk: Adequate
Backup size 931.17 GB > (Disk used 277.92 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
29% Mail
3% WindowServer
2% mtmd
1% EtreCheck
0% NETGEARGenieDaemon
Top Processes by Memory:
410 MB mds_stores
238 MB Evernote
229 MB Mail
147 MB iBank
123 MB WindowServer
Virtual Memory Statistics:
3.36 GB Free RAM
2.92 GB Active RAM
621 MB Inactive RAM
1.11 GB Wired RAM
1.67 GB Page-ins
0 B Page-outsThings You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
Processor: 2.9 Ghz Intel Core i7
Memory: 8GB 1600 MHz DDR3
HDD: 1TB (5400rpm)
Graphics: Intel HD Graphics 4000
OS: OS X Mavericks (10.9.4)These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract—not at the end.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent of each. The contents of the report will appear on the right. Use copy and paste to post the entirecontents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
MacBook Pro 15" running very slow
Hi all,
My MacBook Pro is running very slow since I updated OS X 10.5.7 to Snow Leopard OS X 10.6.3 Since then, it has updated itself to OS X 10.6.8
I notice that when I am downloading from the internet, I am only getting around 1.3 mb per second and if I try to upload to Dropbox, it tells me that the upload speed is between 350k and 425k, even small mp3 files. I have had my router checked and it tells me that my download speed should be at least 18mb with an upload speed of 1.6mb - 1.9mb Has anyone any suggestions please as to how I can get this to
Specs are as follows:
Model Name: MacBook Pro 15" (2006)
Model Identifier: MacBookPro 2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.33 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
SMC Version (system): 1.12f5
Serial Number (system): W86520WSW0L
Hardware UUID: 00000000-0000-1000-8000-0017F2CD860Erockonbilly wrote:
Hi all,
My MacBook Pro is running very slow since I updated OS X 10.5.7 to Snow Leopard OS X 10.6.3 Since then, it has updated itself to OS X 10.6.8
OSX's do not update them selves.
Reset the SMC and the PRAM:
http://support.apple.com/en-us/HT3964
http://web.archive.org/web/20140711222006/http://support.apple.com/kb/ht1379
Then try a Safe Boot:
http://support.apple.com/en-us/HT1564
Any change?
Ciao. -
My MacBook Pro is running very slow. Can you help me, please?
Problem description:
My MacBook Pro is running very slow lately. Can you have a look at this and offer feedback for me. Thanks.
EtreCheck version: 2.1.5 (108)
Report generated December 30, 2014 at 8:08:29 AM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6490M - VRAM: 256 MB
Color LCD 1440 x 900
VX2450 SERIES 1920 x 1080 @ 60 Hz
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 18:10:34
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (63.27 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
[not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
/System/Library/Extensions/P2DriveFamilyDriver.kext/Contents/PlugIns
[not loaded] jp.co.panasonic.driver.PCD35Device (1.2.0 - SDK 10.6) [Support]
[not loaded] jp.panasonic.iokit.P2FireWireSBP2 (4.2.0 - SDK 10.6) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) [Support]
Startup Items: ℹ️
Jaksta: Path: /Library/StartupItems/Jaksta
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.CS5ServiceManager.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[running] com.seagate.SeagateStorageGauge.plist [Support]
[loaded] org.glimmerblocker.updater.plist [Support]
Launch Daemons: ℹ️
[running] com.backblaze.bzserv.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[running] com.memeo.Memeod.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.starfield.backupservice.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.backblaze.bzbmenu.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Skype ApplicationHidden (/Applications/Skype.app)
Dropbox Application (/Applications/Dropbox.app)
RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
MemeoAgent Application (/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.4-10.5: Version: 10.3.183.10 [Support]
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 10.3.183.10 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
Flash Player: Version: 10.3.183.10 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
EPPEX Plugin: Version: 4.1.0.0 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
WbeTools64_14: Version: 1.0.16.16 © 2010 Starfield Technologies, Inc. [Support]
Picasa: Version: 1.0 - SDK 10.6 [Support]
fileEditTool64_15: Version: 1.0.24.36 © 2011 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Safari Extensions: ℹ️
iSkyDeluxe [Installed]
iTube Studio [Installed]
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Backblaze Backup [Support]
Flash Player [Support]
GlimmerBlocker [Support]
Time Machine: ℹ️
Auto backup: YES
Destinations:
WD - Time Machine Bkup [Local]
Total size: 1.00 TB
Total number of backups: 33
Oldest backup: 2013-06-19 12:42:52 +0000
Last backup: 2014-12-26 20:37:43 +0000
Size of backup disk: Excellent
Backup size 1.00 TB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
4% WindowServer
3% bztransmit
1% mds_stores
0% Google Chrome
0% RealPlayer Downloader Agent
Top Processes by Memory: ℹ️
125 MB Google Chrome
103 MB Finder
94 MB Google Chrome Helper
69 MB Mail
60 MB bztransmit
Virtual Memory Information: ℹ️
29 MB Free RAM
967 MB Active RAM
947 MB Inactive RAM
1.13 GB Wired RAM
3.60 GB Page-ins
200 MB Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 01:58:39 PM Self test - passed
Dec 27, 2014, 03:22:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AirPort Utility_2014-12-27-152225_[redacted].crashYou don't need ANY of this external drive software, you should uninstall them.
/System/Library/Extensions
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) [Support]
[not loaded] com.wdc.driver.1394HP (1.0.9) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Support]
[not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Support]
Thats a start. Why are you using Chrome? Of the three main browsers Chrome is probably the worst. Try Safari or Firefox. I'm not familiar with GlimmerBlocker or BackBlaze, you might try disabling them to see if things improve. I don't see any other software related issues.
Edit: FlashPlayer is out of date. Update that by entering www.adobe.com into your browsers address bar and follow the links ro FP. Never click on a link to update software.....too many redirects to tainted installers. -
My MacBook Pro is running very hot after lion install. Are there any hardware changes that will help? What can I do to get it back to normal?
I get the impression that most of the users on older hardware experiences similar temperature issues on Lion for a long time now. Awaiting for confirmation from the original poster.
In the meantime I'm just cautious with regards to pushing the machine to such extreme temps, since something tells me such behaviour which includes monitor flickering and the likes is nothing but abnormal for any type of use...
Any clues if 10.7.5 does anything on this? If not I'm afraid i see myself going back to SL for good... -
My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words and looks them up via dictionary. I currently have a wireless mouse connected and I am still having the same problems.
I fee like I may have a virus or my laptop is perhaps being accessed remotely. All of the sharing options are unchecked.
HELP PLEASE
Very worried!!Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
Macbook Pro is running very slow how do I resume speed?
Lately, My macbook pro is running very slow. Mostly when on the internet or even opening and closing programs.
How do I "clean up" and resume speed? It has been updated! Not sure what is going on.
Any help?When starting computer,,,, I now get a gray screen and it takes several minutes to get to the main page.....
-
My Macbook Pro is running very slow lately
Lately my macbook pro is running very slow.
What can I do to improve this?
I've run Etrecheck and these are my results:
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 1:5:53
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 319,21 GB (123,28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 65
Kernel Extensions:
com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6)
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.Cycling74.driver.Soundflower (1.5.2)
com.sophos.nke.swi (9.0.53 - SDK 10.8)
com.sophos.kext.sav (9.0.53 - SDK 10.7)
Startup Items:
PACESupport: Path: /Library/StartupItems/PACESupport
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.leapmotion.leapd.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.mice.360Daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.paceap.eden.licensed.plist 3rd-Party support link
[System] com.sophos.autoupdate.plist 3rd-Party support link
[System] com.sophos.configuration.plist 3rd-Party support link
[System] com.sophos.intercheck.plist 3rd-Party support link
[System] com.sophos.notification.plist 3rd-Party support link
[System] com.sophos.scan.plist 3rd-Party support link
[System] com.sophos.sxld.plist 3rd-Party support link
[System] com.sophos.webd.plist 3rd-Party support link
[System] com.vmware.launchd.vmware.plist 3rd-Party support link
[System] hdjsd.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.dell.bmlaunchd.plist 3rd-Party support link
[System] com.dell.dellnetlaunchd.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.leapmotion.Leap-Motion.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.sophos.uiserver.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Dropbox
Google Drive
iprint-listener
BambooCore
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.2.4 3rd-Party support link
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPrint: Version: (null) 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Java 3rd-Party support link
PenTablet 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
UPlayBrowser: Version: 1.0.1.23853 - SDK 10.5 3rd-Party support link
/Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
InterLok Helper: Version: 5.8 - SDK 10.4 3rd-Party support link
/Library/Application Support/PACE Anti-Piracy/InterLok Helper.app
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmanager: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclink/CS6/dynamiclinkmanager.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
dynamiclinkmediaserver: Version: 6.0.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Adobe/Common/dynamiclinkmediaserver/1.0/dynamiclinkmediaserver.app
licenseDaemon: Version: 1.1 - SDK 10.5 3rd-Party support link
/Library/PrivilegedHelperTools/licenseDaemon.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Audacity: Version: 2.0.5.0 - SDK 10.4 3rd-Party support link
/Applications/Audacity/Audacity.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Foutenrapportage: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5 3rd-Party support link
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
29% Finder
26% com.apple.IconServicesAgent
8% WindowServer
2% InterCheck
1% iTunes
Top Processes by Memory:
147 MB SophosScanD
139 MB InterCheck
139 MB Google Chrome
139 MB com.apple.IconServicesAgent
131 MB iTunes
Virtual Memory Information:
2.34 GB Free RAM
2.41 GB Active RAM
1.92 GB Inactive RAM
1.33 GB Wired RAM
509 MB Page-ins
0 B Page-outsI've deleted some of the things that I thought would help and this is what Etrecheck gives me now:
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:31:28
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted>: 209,7 MB
Macintosh HD (disk0s2) / [Startup]: 319,21 GB (137,31 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 65
Kernel Extensions:
com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6)
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.Cycling74.driver.Soundflower (1.5.2)
Startup Items:
PACESupport: Path: /Library/StartupItems/PACESupport
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.google.keystone.daemon.plist 3rd-Party support link
[System] com.leapmotion.leapd.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.mice.360Daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.paceap.eden.licensed.plist 3rd-Party support link
[System] com.vmware.launchd.vmware.plist 3rd-Party support link
[System] hdjsd.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
[System] PACESupport.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.dell.bmlaunchd.plist 3rd-Party support link
[System] com.dell.dellnetlaunchd.plist 3rd-Party support link
[System] com.google.keystone.agent.plist 3rd-Party support link
[System] com.leapmotion.Leap-Motion.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.wacom.pentablet.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
Dropbox
Google Drive
iprint-listener
BambooCore
Internet Plug-ins:
o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.2.1f4 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 3rd-Party support link
Flip4Mac WMV Plugin: Version: 2.4.2.4 3rd-Party support link
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
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AdobePDFViewer: Version: 10.1.9 3rd-Party support link
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SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Safari Extensions:
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
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Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
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Old Applications:
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
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/Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
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/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
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/Library/Application Support/PACE Anti-Piracy/InterLok Helper.app
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Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
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/Applications/Microsoft Office 2011/Office
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Time Machine:
Time Machine not configured!
Top Processes by CPU:
4% WindowServer
4% EtreCheck
2% iTunes
2% coreaudiod
1% Leap Motion
Top Processes by Memory:
139 MB Google Chrome
139 MB iTunes
115 MB mds_stores
115 MB com.apple.IconServicesAgent
90 MB WindowServer
Virtual Memory Information:
4.18 GB Free RAM
1.85 GB Active RAM
679 MB Inactive RAM
1.31 GB Wired RAM
871 MB Page-ins
0 B Page-outs -
My MacBook pro is running very slow and unresponsive.
My MacBook pro is running very slow and unresponsive. I have mid 2010 model running on lion. Past few days it looks very unresponsive. Tried to reinstall lion as clean copy. Still no luck. Any help on this is much appreciated !
My model has 4 gb ram.Things That Can Keep Your Computer From Slowing Down
If your computer seems to be running slower here are some things you can do:
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac Maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
My MacBook Pro started running very slow. I did disk utility/repair
My MacBook Pro started running very slow. I did disk utility/repair and it helped but still very slow. Repair gave me this message, "SUID file 'System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent has been modified and will not be repaired." Any suggestions on this message and/or what else I can do to get my computer back to the way it used to run? Thank you!
It says 199.15 GB free of 499.25 GB. Can I remove the Remote Management program to solve the other unrepairable problem?
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My MacBook Pro is running very slow. How can I check is out?
.My MacBook Pro is running very slow. How can I check is out?
Backup your data. Your disk/SSD may be failing.
What has changed lately?
- Has your disk/SSD filled up recently?
How much free space?
Less than 10 GB?
Less than 20 GB?
- Did you upgrade OS X recently (for example from 10.8 to 10.9 or 10.9 to 10.9.1)?
- Have you installed any 3rd-party software recently?
Run Disk Utility (from the Applications > Utilities folder).
- Click on the system disk (Macintosh HD) and Verify Disk.
- Does it report errors or does it finish normally?
Try an SMC Reset.
http://support.apple.com/kb/HT3964
Boot in Safe Mode.
http://support.apple.com/kb/HT1564
When in Safe Mode does it operate normally?
After rebooting in normal mode is it faster? -
My MacBook Pro is running very slow when using the internet and sometimes gives the pinwheel of death, any suggestions on how to fix?
<http://www.thexlab.com/faqs/sbbod.html>
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My macbook pro is running really slow after upgrade to Mavericks
my macbook pro is running really slow after upgrading to Mavericks....any ideas?
OS X Mavericks: If your Mac runs slowly
The above link is not very useful, so if it doesn't help read on.
There are many potential reasons that a Mac may be running slower than expected, but more information is required to begin troubleshooting, much more.
Back up your documents and everything else important to you before proceeding. It is premature to conclude your hard disk is failing, but the symptoms you describe may presage an impending disk failure, and you should have backups anyway.
To help determine the possible causes of this behaviour read the following. None of what follows is intended to fix anything, but it will provide the additional information required to advance troubleshooting:
Boot OS X Recovery by holding ⌘ and r (two fingers) while you start your Mac. At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red.
When it finishes restart your Mac and test again for operation. If it's still not behaving as you expect it should, please post the results of EtreCheck in accordance with the following instructions:
Apple Support Communities contributor etresoft wrote a very useful app to quickly gather certain system information that may help point to a cause of this problem. Go to his website, download and run EtreCheck:
http://www.etresoft.com/etrecheck
Etrecheck will be in your Downloads folder. Open it from there. You may see the following dialog box:
Click Open - etresoft contributes to this forum frequently and can be considered a trustworthy developer.
It will take a moment to run as it collects its data.
Copy and paste its output in a reply.
Do not be concerned about anything that says "Problem" or “failed” or anything else that may appear in red.
EtreCheck was designed to remove any personal information (such as your computer's name and serial numbers) but if you see anything that looks like an email address or any other personal information that should not be divulged to others, please delete or obscure that information when you post the reply.
When you are finished with EtreCheck, quit the program. It occupies very little space, and you can keep it or drag it to the Trash as you wish.
After completing the above please determine if the problems also occur in "Safe Mode":
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
You must disable FileVault before you can start your Mac in Safe Mode.
Starting your Mac in Safe Mode will take longer than usual, graphics will not render smoothly, audio is disabled on some Macs, and some programs (iTunes for example) may not work at all.
Merely starting your Mac in Safe Mode is not intended to resolve the problem, it's to observe its performance without certain additional components.
To end Safe Mode restart your Mac normally. Shutdown will take longer as well.
System performance problems for reasons that cannot be isolated to any other cause justify an SMC reset. Be sure to read the procedure carefully and follow all the steps exactly as written, even if they seem inapplicable or trivial.
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