PLEASE help out. PDF wont convert word document, HELP

I am tryingt to convert a word document to a pdf and it wont work. PDF begins to convert it but nothing happens after a few seconds.
How do I fix this. I have adobe acrobat professional 8

This is Excel, not Word, but describes an intermittent problem I have (and I do provide details) 
http://forums.adobe.com/thread/740960?tstart=0
So... what happens if you run the "not working" action 2 or 3 times in a row?

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