Please help: Photoshop CS5 - Yosemite locked permissions?

Please I hope someone can help!
I just updated my older iMac with Yosemite, and reinstalled Adobe CS 5. What a mess. Neither Illustrator or InDesign will launch. Photoshop will work, but has problems. (Thank God I've not touched my newer, main studio working iMac's OS, where CS5 still runs fine.)
In trying to quit Photoshop (which won't respond to quitting and must be force-quit), I am getting the error message, "Could not save Preferences because the file is locked or you do not have necessary access privileges. Use the 'Get Info' command in the Finder to unlock the file or change permissions on the file of enclosing folders."
I searched around and found what was sure to be a promising fix posted some time ago (see below, "Here's the Fix"), but the problem is, when I hold down Option > Go ... Library to navigate to the "Adobe Photoshop CS5 Settings", the damned folder is actually EMPTY! There is no file to click on in order to get info on it! So I cannot even tamper with permissions. Ugh. It's bad enough the neither Illustrator nor InDesign will launch. What a sorry mess. I will not TOUCH my MacBook Pro laptop or main iMac. I will leave well enough alone. So glad I only messed with this one computer I rarely do anything on anymore. It could be that this is an old early 2009 iMac, sure, but I don't trust the new OS.
Anyone encounter similar, and have any workaround? Thank you in advance!
HERE'S THE FIX:
Navigate to /Users/YOURUSERNAME/Library/Preferences/Adobe Photoshop CS5 Settings
Select that file File>Get Info
At the very bottom under permissions, hit the + icon.
Add your user name from the list that pops up.
Highlight the user just added.
Click the gear icon to the right of the +/-
Choose make owner.
Click the gear icon again and choose apply to folder contents.
Open Photoshop.
That should do the trick!

Have you tried saving as another layer-capable format, tif or psb?
Is there anything notable about the files – extraordinary number of layers, size or whatever?
Other than that have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift pressed while starting Photoshop, 3rd party plug-ins deactivation, system maintenance, font validation, etc.)?

Similar Messages

Please help me I'm locked out of my phone...

please help me i've been locked out of my phone and I'm prepared to restore it, i know thats what has to be done, but when i plug i connect it to the computer it says i have to allow access to my phone which i cant do b/c i can't get into it so i cant sync therefore i cant restore. please help me.

See here and note the part about forcing it into recovery mode. http://support.apple.com/kb/HT1212
Or, access it through iCloud and erase it there.

Photoshop cs5 is locked

Whenever I try to make modifications to my workspace or really do anything complicated, I get this error message.
I went to the applications folder and got the info for photoshop but then the box that allows you to unlock the application is not clickable. I added myself as an administrator and unlocked the get info box in the bottom right corner, but I still am unable to click the locked box.
Thanks so much!

the folder Adobe Photoshop CS5 settings is empty but there is another thing called
which when I click on, opens photoshop and then this error message pops up
thanks so much for your patience

Photoshop CS5 interface locking up and windows disappearing in OSX Mountain Lion?

Hi,
This has suddenly started happening to me using Photoshop CS5 on my mac running the latest version of Mountain Lion. When I open a PSD file at first it doesn't appear to be there. If I check under the "view" menu the interface says that the document is open. If I use tab to switch between views, the document appears and the palettes on the right disappear. Tab again and the interface reappears around the document, palettes are still gone but they are replaced by transparent grey blocks where the palettes should be. I can't bring up any new palettes and I can't move the document window. If I have multiple documents open, one remains in front even though the titles in the title bar change.
I've reinstalled Java. Unistalled and reinstalled Photoshop CS5 but nothing is working. I've opened Photoshop CS3 and it works fine.
Has anybody else expereinced this or have any idea what's going on?
Thanks for any advice

Hi Chris,
No I don't have any utilities or haxies. The only thing that I know I did before the issue was remove a trial version of Flash CS6 and I installed Flash CS3 (I was working with an old FLA and the new text tools in Flash CS5 were making editing difficult). That's why I thought reinstalling Photoshop might help. I thought perhaps I'd overwritten or removed an important file. There have also been a few minor updates to the OS recently.
I ran a diagnostic with tech tool pro and as far as it can tell the video card is good.
Regarding Java: when OSX Lion came out users were required to download and install run time for Java in order for Adobe Products to function. Some of the issues seemed similar to what I'm experiencing. This is from adobe help: http://helpx.adobe.com/x-productkb/global/install-java-jre-mac-os.html

PLEASE HELP: iPod Touch is locked up.

PLEASE HELP: My iPod touch fourth generation has a zoomed in view and is locked like that. How do I get it back to normal size?

This is asked and answered often. the forum search bar is on the right side of this page.
It is also covered in the manual - zoom feature:
iPhone User Guide (For iOS 4.2 and 4.3 Software)
Double tap with three fingers

Please help! Issues with file permissions on the 'Edit' file created by LR for editing in Photoshop?

I am running a Macbook Pro with Mountain Lion. I use a Netgear ReadyNas as my storage device. I can Save, Re Save, Delete and add files without any concern on the ReadyNas from within PS or LR. However when I use the 'Edit in Photoshop" command on LR. I chose the 'Edit a copy with edits', LR creates the new duplicate 'edit' file in the same directory as the original. It opens in PS, I edit as required, however when I save the file to return to LR, I am informed that the file is locked and that I need to edit settings on file or folder, even though the settings are working for all other edits etc. I have had Netgear on this for 3 hours this evening and they cannot see any issues with the setting on the ReadyNas. Does anyone know what permissions are changed or why they are changing when the file is being created by LR?
Sorry bit of a long winded one - but I hope that all makes sense?

h264 is highly compressed and might be the reason your skimming isn't smooth, it may also take a bit more time to convert. I don't have to worry all that much about space so I haven't particularly tried it and can't say whether there are any drawbacks of doing so.
If you google 'mpegstreamclip tutorials', you will see quite a few tutorials you can look at, they do tend to be specific to one task which may not exactly fit in with what you are trying to do, but looking at a few might give you a better understanding of what some options do and when to use them if at all.

Please help with CS5 "Help" problems

I installed Photoshop (V12.0) and Dreamweaver CS5 yesterday - 8G Memory Win 7 Pro 64 bit with Kaspersky 2011 IS which I disable during downloads
I cannot access "Help" in either - I get the message "... cannot find Adobe Air - please download from adobe.com/go/getair"
I've attempted this many times but get the message Air already installed but, I cannot find AIr anywhere in the Registry. I've also failed to install thedownloaded upgrade to Photoshop 12.0.1. I seem to have downloaded Adobe Flash OK.
I've gone almost mad trying to get to the point where I could actually post to this forum, hope next time the journey here will be shorter.
Would be grateful for any help and thanks for past help
warmest regards
grifd

Adobe AIR normally appears at or near the top of your Programs and Features list (within the Control Panel). I take it it's not there for you?
Did you try to install the Photoshop 12.0.1 update directly from Adobe's installer, or did you fail the automatic update? If the latter, try this link:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4733
(which is referenced from)
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
-Noel

Please help - Photoshop won't open

Hi,
I just bought photoshop elements, installed it and everything was fine. Like a dope, I downloaded a graphic from a website, and tons of adware/malware was also loaded on my computer. I couldn't stand all the popups and junk, so i used the Dell Restore to restore the computer to the point right before I loaded photoshop. After that was done, I reloaded photoshop, and now I can't get in to the program. (The popups went away.) The opening screen comes up, I choose "edit photos" instead of "organize"...the moving ribbon comes up as if it was thinking, and then it goes away and the opening screen stays there. No error messages. If I choose Organize, I can get in to the photo organizing section with no problem.
I'm running Windows 7. I tried uninstalling photshop, reinstalling it, uninstalling it, ran the cc cleaner, reinstalled it, uninstalled it and removed the preferences, rebooted a million times, uninstalled and reinstalled again....I still can't get in. If I click on a .psd file the opening screen comes up and it sill just sits there. I went into Organize and loaded an update, that went fine, but still can't get in to photoshop.
Can anyone help? I appreciate any assistance you can give me!
Thank you,
Holly

No problem, It's just that you probably have more luck to get an answer than you have here.

Please help - Photoshop Elements won't open

Hi,
I just bought photoshop elements, installed it and everything was fine. Like a dope, I downloaded a graphic from a website, and tons of adware/malware was also loaded on my computer. I couldn't stand all the popups and junk, so i used the Dell Restore to restore the computer to the point right before I loaded photoshop. After that was done, I reloaded photoshop, and now I can't get in to the program. (The popups went away.) The opening screen comes up, I choose "photo editor" instead of "organize"...the moving ribbon comes up as if it was thinking, and then it goes away and the opening screen stays there. No error messages. If I choose Organize, I can get in to the photo organizing section with no problem.
I'm running Windows 7. I tried uninstalling photoshop, reinstalling it, uninstalling it, ran the cc cleaner, reinstalled it, uninstalled it and removed the preferences, rebooted a million times, uninstalled and reinstalled again....I still can't get in. If I click on a .psd file the opening screen comes up and it sill just sits there. I went into Organize and loaded an update, that went fine, but still can't get in to photoshop. I can't do the restore to an earlier date, since I installed and uninstalled the program so many times, I lost that ability.
I see a lot of people asking the same question in these forums, but I don't see any answers. Can anyone help? I appreciate any assistance you can give me! I was so excited to use the program, and now it seems like I'll be shut out until I get a new computer, which is not going to happen soon!
Thank you,
Holly

Quit the editor, then restart it while holding down Ctrl+alt+shift. Keep those keys down till you see a window asking if you want to delete the settings file. You do.

I have locked my macbook pro through icloud and now it needs 4 digit pin code please help me ., I have locked my macbook pro through icloud and now it needs 4 digit pin code please help me .

i have locked my macbook pro 10.7 through i cloud and now it needs 4 digit pin as a password.pls help me to open the macbook with password.

You just input the 4-digit PIN that you were given when you locked your machine over iCloud.
Pretty simple - unless you don't recall the PIN.
Clinton

Please help, Photoshop gurus.

My ? is for the gurus out there who know about Photoshop Elements. I've posted it on the PSE board, (a.k.a. Adobe user forum. http://www.adobeforums.com/cgi-bin/webx/.3bc135be) but no one has replied.
The problem is that my How-To palette in PSE 4.0 is empty and the navigation buttons are disabled. A search of the Adobe forum gave me 2 threads about this, but with no definitive fix. One member advised another to uninstall PSE, log in as a new user, and reinstall from the new account.
Here's my chronology: I got my Mac Mini G4 which ran Panther, then got PSE 3.0. A few months later I upgraded to PSE 4.0 Soon after that, I upgraded to Tiger, 10.4.7 (and iLife 6). I kept PSE 3 installed, and the how to palette is still working on it. But I only just noticed that the how to palette on PSE 4 is blank and the navigation buttons in it are disabled (gray). I believe it worked after I initially upgraded to PSE 4, because I keep that palette open and I think I would have noticed its absence. So, it's possible I lost the palette when I upgraded to Tiger.
Does anyone know about this problem? Can you suggest a solution? (I have repaired disk permissions and nothing came up about PSE 4.) In the Apple Discussions I repeatedly read that Mac users should only uninstall/reinstall as a LAST resort. But then, Adobe is not Apple software....
Any advice would be most appreciated.

Thanks, Old Toad and aj for your quick replies.
I do have a ScriptingAdditions folder, which contains Adobe Unit Types (12 KB). (But it could be missing items or corrupt, right?)
In Preferences I have 2 items named adobe, but neither matches aj's description. One is for Acrobat, and the other is named com.adobe.AdobePDFsettings.plist. There is also a folder named Adobe Systems which contains a folder named Product licenses_120 which is empty.
This weekend I will uninstall PSE 3 and PSE 4, then reinstall 4. Actually, I should say I'll get my husband to do it, because he's the Mac guy around here. Are there any items in particular to make sure to find and trash during the uninstall?
Last, do you think I should do the reinstall under a new User account?
Thank you again for your assistance.

Please Help (Photoshop Elements 7 Serial)

I bought a Wacom Tablet which included Photohop Elements 7. I lost the serial number, and I switched computers. Now I can't reinstall it because I need the serial number to start the install. I talked to Wacom about being able to get my serial number, but I was told that they couldn't help and that I should contact Adobe. So, is there anyway I can get my serial number, or be given a new number for my Photoshop Elements 7 without having to purchase a new one?

Long answer: No. Adobe doesn't know what you don't know, even more so for these OEM deals which use specific serial number ranges. If you never botehred to register it, it's a goner and you'll have to buy anew license of PSE 10.
Mylenium

Please Help: 3550 lab switch locked by radius server

Hi All,
Any idea? After clean up all routers and switches config files, sw3 still asks for radius username and password.
When console login and using 3550 password recovery procedure, it still asks for username and password.
When config aaa new-model, no username is asked only the passowrd cisco in typed in. (please see detail config file in the following)
Note: This is for CCIE R&S home lab rack.
==========
// radius server locks sw3
Access-Server#9
[Resuming connection 9 to sw3 ... ]
User Access Verification
Username:
Username: cisco
Password:
% Backup authentication
00:27:36: %RADIUS-4-RADIUS_DEAD: RADIUS server 150.100.1.254:1645,1646 is not responding.
00:27:36: %RADIUS-4-RADIUS_ALIVE: RADIUS server 150.100.1.254:1645,1646 has returned.
Username:
===========
sw3#sh run
Building configuration...
Current configuration : 4655 bytes
version 12.2
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
hostname sw3
aaa new-model
aaa authentication dot1x default group radius
aaa session-id common
mls qos
ip subnet-zero
ip routing
no ip domain-lookup
dot1x system-auth-control
dot1x guest-vlan supplicant
no file verify auto
interface FastEthernet0/11
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/12
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/13
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/14
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/15
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/16
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/17
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/18
switchport mode access
dot1x pae authenticator
dot1x port-control auto
dot1x guest-vlan 999
dot1x auth-fail vlan 999
interface FastEthernet0/19
switchport mode dynamic desirable
channel-group 1 mode desirable
interface FastEthernet0/20
switchport mode dynamic desirable
channel-group 1 mode desirable
interface FastEthernet0/21
switchport mode dynamic desirable
interface FastEthernet0/22
switchport mode dynamic desirable
interface FastEthernet0/23
switchport mode dynamic desirable
channel-group 2 mode desirable
interface FastEthernet0/24
switchport mode dynamic desirable
channel-group 2 mode desirable
interface GigabitEthernet0/1
switchport mode dynamic desirable
interface GigabitEthernet0/2
switchport mode dynamic desirable
interface Vlan1
no ip address
shutdown
ip classless
ip http server
ip http secure-server
radius-server host 150.100.1.254 auth-port 1645 acct-port 1646
radius-server source-ports 1645-1646
radius-server key cisco

try to do password recovery per cisco doc, but config.text file is missing from flash dir:
switch: dir flash:
Directory of flash:/
2 -rwx 5276 syslog
3 -rwx 0 env_vars
4 -rwx 7131928 c3550-ipservicesk9-mz.122-25.SEE.bin
5 drwx 64 crashinfo
24 -rwx 326 system_env_vars
7 drwx 192 c3550-i9q3l2-mz.121-13.EA1a
26 -rwx 24 private-config.text

Please Help - Photoshop Freezing Up!

Hi, I have Photoshop CS2 Windows installed on Windows 7 laptop. I open Photoshop and it is getting worse. I was able to work fine a few days ago but now if I even resize a window or start to paint I get a ``not responding`` and Photoshop freezes.
Any ideas what could be causing this.Thanks.
Photoshop Memory and Image Cache
Cache Levels: 6
Available Ram: 1707 MB
Maximum Used by Photoshop: 55% (938 MB)
OS: Windows 7
Installed Memory (Ram): 3.00 GB (2.75 GB Useable)
Windows Task Manager Says:
Processes: 73
CPU Usage: 63%
Physical Memory: 48%
Total: 2814
Cached: 1441
Available:1440
Free: 38

Clear out as much space as you can on your hard drive, and defragment it. Photoshop requires a lot of contiguous free space on the drive for its scratch files ("RAM overflow", to put it very simply). Over time, your drive fills up and gets fragmented.
That said, by today's standards that laptop is severely underpowered. Files are simply bigger today than they were back when CS2 was current. If you intend to keep using it, regular maintenance is required.

HT1212 Please help me - Backup Passcode Locked - Need to restore

Im trying to restore my old iphone with my new one. Old phone is off and backed up to icloud and computer. When i plug in the new phone to itunes, it has this error message: Cannot connect to iphone . It is locked with a passcode. If i do not remember anything about inputting a passcode for my backup, is there a way to recover my password? Or another way to restore my new iphone with the data on the computer w/o the "backup passcode"?

Your question is not quite clear... Try here...
See iTunes and encrypted backups here
http://support.apple.com/kb/HT4946
If it is a Pass Code lock...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

Please help: Photoshop CS5 - Yosemite locked permissions?

Similar Messages

Maybe you are looking for