Please help, Photoshop gurus.

My ? is for the gurus out there who know about Photoshop Elements. I've posted it on the PSE board, (a.k.a. Adobe user forum. http://www.adobeforums.com/cgi-bin/webx/.3bc135be) but no one has replied.
The problem is that my How-To palette in PSE 4.0 is empty and the navigation buttons are disabled. A search of the Adobe forum gave me 2 threads about this, but with no definitive fix. One member advised another to uninstall PSE, log in as a new user, and reinstall from the new account.
Here's my chronology: I got my Mac Mini G4 which ran Panther, then got PSE 3.0. A few months later I upgraded to PSE 4.0 Soon after that, I upgraded to Tiger, 10.4.7 (and iLife 6). I kept PSE 3 installed, and the how to palette is still working on it. But I only just noticed that the how to palette on PSE 4 is blank and the navigation buttons in it are disabled (gray). I believe it worked after I initially upgraded to PSE 4, because I keep that palette open and I think I would have noticed its absence. So, it's possible I lost the palette when I upgraded to Tiger.
Does anyone know about this problem? Can you suggest a solution? (I have repaired disk permissions and nothing came up about PSE 4.) In the Apple Discussions I repeatedly read that Mac users should only uninstall/reinstall as a LAST resort. But then, Adobe is not Apple software....
Any advice would be most appreciated.

Thanks, Old Toad and aj for your quick replies.
I do have a ScriptingAdditions folder, which contains Adobe Unit Types (12 KB). (But it could be missing items or corrupt, right?)
In Preferences I have 2 items named adobe, but neither matches aj's description. One is for Acrobat, and the other is named com.adobe.AdobePDFsettings.plist. There is also a folder named Adobe Systems which contains a folder named Product licenses_120 which is empty.
This weekend I will uninstall PSE 3 and PSE 4, then reinstall 4. Actually, I should say I'll get my husband to do it, because he's the Mac guy around here. Are there any items in particular to make sure to find and trash during the uninstall?
Last, do you think I should do the reinstall under a new User account?
Thank you again for your assistance.

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Hi,
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