Please help: Premier pro CS4 crash on loading.
Premier pro CS4 crashes whilst loading. Cannot access the programme at all.
Downloaded the latest patch, hasn't solved anything.
Have tried rebooting. Premier is from the Adobe Creative Suite 4 Production Premium.
Computer spec:
Intel Core 2 Duo.
2 GB RAM
Running Microsoft Windows XP Home edition.
Version 2002, service pack 3.
Graphics card: Nvidia Geforce 8400 GS. Latest drivers installed.
No partitioned disks.
If you can't see enough with the screenshots, heres some direct links:
http://img.photobucket.com/albums/v209/morbidxgrace/screenshot1.jpg
http://img.photobucket.com/albums/v209/morbidxgrace/screenshot2.jpg
I've killed all the processes you have told me too.
I've taken off the side of my PC and run a fan to hopefully help cool it down - With increasing airflow, I think I probably need a bigger case and more fans, this PC is a mixture of hardware from 3 that have been cannibalised. (Hence why the power supply isn't very good)
I'm sorry I'm not very computer literate, and I'm a student desperately trying to do her work. My PC isn't a notebook, its a desktop PC.
I'm not sure if there are any settings in the BIOS to help increase fan speed?
I'm really sorry, but what is a SATA drive?
Thanks so much for the help so far! It's still not working though :(
I'm going to wait a bit to see if the fan helps lower the temperature enough that its ok.
Similar Messages
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Premier Pro CS4 crashed frequently
While rendering the Premier Pro CS4 crashed frequently with the following message: "Adobe Premiere Pro CS4 has encountered a problem and needs to close. We are sorry for the inconvenience." any idea? the HW used is: HP workstation xw8600 with video card NVIDIA FX 4600. OS: Vista 32 bit
Hello,
Thanks for the help.
#3 - I realy consider it as the final solution
#2 - I already did it - didn't help
Regarding #1 - I don't understand what exactly to delete. The UserFolder>Documents>Adobe>Premiere Pro>4.0 is my working folder of Premier Pro where I'm saving all my current medias and project.
Shall I work with a different folder instead?
Jonathan -
Adobe Premiere Pro CS4 crashes on load with project
When I try to load my CS4 projects the application crashes with the error:
"Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will attempt to save your current project."
I have my hard drive partitioned: C drive for my OS; D drive for my data; and I also have an external hard drive which is H. I installed Adobe Premiere on my D drive and saved all the my project files and data on my external drive H. A couple weeks ago I got a virus and I wiped out my C drive. So, I reinstalled Windows XP. After reinstalling XP and getting my machine back up and running I removed Premiere Pro CS4 from my D drive and installed it on my C:drive. I connected my external drive to my computer and Windows assigned the drive letter F to my external. I launched my project file and it said it could not find my data and it crashed with the above message. I opened my project file in a text editor and I saw that file path was H:\... for all my data so I reassigned the drive back to H hoping that was the reason for the crash. Much to my chagrin it was not as I try opening the project file now and it finds all the files but it still crashes. I'm all out of ideas at this point. Is there a log file that I can look at to try to troubleshoot this any further? Has anyone seen this happen before? Should I reinstall Adobe Premiere Pro? I am under a time crunch here as I need to open this project and make some edits.
Any help is greatly appreciated!
Thanks.
-JeffJeff,
The Page File is MS Windows' "virtual memory." It gets activity, when physical RAM is not available. Especially with video editing, this happens a lot. It can be set via Control>Panel>System. Windows can either dynamically create and size the file, as is necessary, or it can be set to provide the necessary size statically - always the same, and is *usually* set to ~ 2.5x the physical RAM.
With one physical HDD, that is partitioned, you have about 4-5 operations going on at the same time, and your I/O system is basically telling the heads of your HDD to be in different places/platters at this same time. Unfortunately, this is impossible, and one gets system hangs, sluggish performance, crashes or worse.
There are several good threads on suggested HDD setups for NLE work on this forum. I'd step back a level, so you get all Premiere forums, and search for some of these articles. There are a lot of worthwhile suggestions for number, type, connection and configuration of HDD's.
Good luck,
Hunt -
Premier Pro CS4 crashes on launch
When I start Premier Pro I get the dialog box with New or Open existing project.
When I select New the dialog box disappears and the program hangs.
I have uninstalled and reinstalled several times including removing use folders.
Does anyone have any suggestions on where I should start looking to diagnose the problem?
TIAThanks for the very comprehensive answer .
I can now give my system spec - summary first then the details as they're rather long.
Gigabyte P55-UD5 motherboard; i5 CPU, 4Gb RAM; 3HDD + 1 SSD.
I have Windows 7 Ultimate 32 loaded on one HDD and on the SSD.
Premier Pro worked OK running on the HDD but not after installing SSD.
Now, even when I disconnect the SSD, Premier Pro doesn't run.
This probably means it's not the SSD as it still doesn't work when it's powered down.
I get the option to "create new" and "open existing"...
If I "open existing" I can search for projects (except I don't have any)
If I "create new", then PP crashes.
I have all the latest Win 7 patches and the latest nVidia card drivers.
Running 1024x768 at 32 bit colour.
I've also run the routines suggested by John T Smith (thanks very much John)
So far no difference.
Is there a logging routine that can be enabled to see what's crashing at the point of failure?
Full Spec below (very long)
Operating System
MS Windows 7 Ultimate 32-bit SP1
CPU
Intel Core i5 750 @ 2.67GHz 31 °C
Lynnfield 45nm Technology
RAM
4.00 GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co., Ltd. P55-UD5 (Socket 1156) 37 °C
Graphics
DELL 1503FP (1024x768@60Hz)
DELL 1503FP (1024x768@60Hz)
896MB GeForce GTX 260 (CardExpert Technology) 49 °C
Hard Drives
117GB OCZ-AGILITY3 (SATA) 128 °C
977GB Seagate ST31000528AS (SATA) 35 °C
1954GB Western Digital WDC WD2001FASS-00W2B0 (SATA) 43 °C
147GB Western Digital WDC WD1500HLFS-01G6U1 (SATA) 37 °C
Optical Drives
HL-DT-ST DVDRAM GH22LS50
Audio
Realtek High Definition Audio
Operating System
MS Windows 7 Ultimate 32-bit SP1
Installation Date: 01 August 2011, 18:43
Serial Number: TGF2C-HMWQG-GQ4R2-C4V6C-Y49WK
Windows Security Center
User Account Control (UAC) Disabled
Firewall Disabled
Windows Update
AutoUpdate Download Automatically and Notify Prior to Install
Windows Defender
Windows Defender Enabled
Antivirus
Antivirus Enabled
Company Name ESET
Display Name ESET NOD32 Antivirus
Product Version 4.2.64.12
Environment Variables
USERPROFILE C:\Users\Nick
SystemRoot C:\Windows
User Variables
TEMP C:\Users\Nick\AppData\Local\Temp
TMP C:\Users\Nick\AppData\Local\Temp
Machine Variables
ComSpec C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
OS Windows_NT
Path
C:\Program Files\NVIDIA Corporation\PhysX\Common
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\
C:\Program Files\Microsoft SQL Server\100\Tools\Binn\
C:\Program Files\Microsoft SQL Server\100\DTS\Binn\
C:\Program Files\QuickTime\QTSystem\
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE x86
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
NUMBER_OF_PROCESSORS 4
PROCESSOR_LEVEL 6
PROCESSOR_IDENTIFIER x86 Family 6 Model 30 Stepping 5, GenuineIntel
PROCESSOR_REVISION 1e05
windows_tracing_logfile C:\BVTBin\Tests\installpackage\csilogfile.log
windows_tracing_flags 3
asl.log Destination=file
CLASSPATH
C:\Program Files\QuickTime\QTSystem\QTJava.zip
QTJAVA C:\Program Files\QuickTime\QTSystem\QTJava.zip
CPU
Intel Core i5 750
Cores 4
Threads 4
Name Intel Core i5 750
Code Name Lynnfield
Package Socket 1156 LGA
Technology 45nm
Specification Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
Family 6
Extended Family 6
Model E
Extended Model 1E
Stepping 5
Revision B1
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64
Virtualization Supported, Enabled
Hyperthreading Supported, Disabled
Fan Speed 1000 RPM
Bus Speed 133.2 MHz
Rated Bus Speed 2398.2 MHz
Stock Core Speed 2666 MHz
Stock Bus Speed 133 MHz
Average Temperature 30 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 8192 Kbytes
RAM
Memory slots
Total memory slots 4
Used memory slots 2
Free memory slots 2
Memory
Type DDR3
Size 4096 MBytes
Channels # Dual
DRAM Frequency 666.2 MHz
CAS# Latency (CL) 9 clocks
RAS# to CAS# Delay (tRCD) 9 clocks
RAS# Precharge (tRP) 9 clocks
Cycle Time (tRAS) 24 clocks
Command Rate (CR) 1T
Physical Memory
Memory Usage 63 %
Total Physical 3.49 GB
Available Physical 1.28 GB
Total Virtual 6.98 GB
Available Virtual 4.27 GB
SPD
Number Of SPD Modules 2
Motherboard
Manufacturer Gigabyte Technology Co., Ltd.
Model P55-UD5 (Socket 1156)
Chipset Vendor Intel
Chipset Model DMI Host Bridge
Chipset Revision 11
Southbridge Vendor Intel
Southbridge Model P55
Southbridge Revision 05
System Temperature 37 °C
BIOS
Brand Award Software International, Inc.
Version F11c
Date 11/09/2010
Voltage
CPU CORE 0.832 V
MEMORY CONTROLLER 1.584 V
+3.3V 3.280 V
+5V 4.946 V
+12V 3.072 V
-12V -12.352 V
-5V -0.960 V
+5V HIGH THRESHOLD 3.629 V
CMOS BATTERY 3.296 V
CPU 0.832 V
PCI Data
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI
Slot Number 0
Slot PCI
Slot Type PCI
Slot Usage Available
Bus Width 32 bit
Slot Designation PCI
Slot Number 1
GeForce GTX 260
GPU GT200
Device ID 10DE-05E2
Revision A2
Subvendor CardExpert Technology (10B0)
Current Performance Level Level 1
Current GPU Clock 300 MHz
Current Memory Clock 250 MHz
Current Shader Clock 600 MHz
Voltage 1.050 V
Technology 55 nm
Die Size 576 nm²
Transistors 1400 M
Release Date Jun 16, 2008
DirectX Support 10.0
DirectX Shader Model 4.0
OpenGL Support 3.0
Bus Interface PCI Express x8
Temperature 48 °C
Driver nvlddmkm.sys
Driver version 8.17.12.8562
ForceWare version 285.62
BIOS Version 62.00.49.00.03
ROPs 28
Shaders 192 unified
Memory Type GDDR3
Physical Memory 896 MB
Virtual Memory 2432 MB
Bus Width 64x7 (448 bit)
Anti Aliasing Modes -?-
Filtering Modes Bilinear, Trilinear, 2x Anisotropic, 4x Anisotropic, 8x Anisotropic, 16x Anisotropic
Noise Level Moderate
Max Power Draw 182 W
Count of performance levels : 3
Level 1 - "Default"
GPU Clock 300 MHz
Memory Clock 250 MHz
Shader Clock 600 MHz
Level 2 - "2D Desktop"
GPU Clock 400 MHz
Memory Clock 250 MHz
Shader Clock 800 MHz
Level 3 - "3D Applications"
GPU Clock 625 MHz
Memory Clock 1100 MHz
Shader Clock 1348 MHz
Hard Drives
OCZ-AGILITY3
Manufacturer Unknown manufacturer
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 57 times
Power On Time 142 Days 7 Hours
Speed, Expressed in Revolutions Per Minute (rpm) Not used (SSD Drive)
Features S.M.A.R.T., APM, NCQ, TRIM, SSD
Transfer Mode SATA III
Interface SATA
Capacity 117GB
Real size 120,034,123,776 bytes
RAID Type None
S.M.A.R.T
01 Read Error Rate 095 (095 worst) Data 00005FBC5E
05 Reallocated Sectors Count 100 (100) Data 0000000000
09 Power-On Hours (POH) 097 (097) Data 0000000D57
0C Device Power Cycle Count 100 (100) Data 0000000039
AB 000 (000) Data 0000000000
AC 000 (000) Data 0000000000
AE 000 (000) Data 000000000C
B1 000 (000) Data 0000000001
B5 000 (000) Data 0000000000
B6 000 (000) Data 0000000000
BB Reported Uncorrectable Errors 100 (100) Data 0000000000
C2 Temperature 128 (129) Data 0000810080
C3 Hardware ECC Recovered 120 (120) Data 00005FBC5E
C4 Reallocation Event Count 100 (100) Data 0000000000
C9 Soft Read Error Rate 120 (120) Data 00005FBC5E
CC Soft ECC Correction 120 (120) Data 00005FBC5E
E6 GMR Head Amplitude 100 (100) Data 0000000064
E7 Temperature 100 (100) Data 0000000000
E9 000 (000) Data 0000000622
EA 000 (000) Data 00000005B3
F1 Total LBAs Written 000 (000) Data 00000005B3
F2 Total LBAs Read 000 (000) Data 0000000C34
Temperature 128 °C
Temperature Range bad (greater than 55 °C)
Status Good
Partition 0
Partition ID Disk #0, Partition #0
Disk Letter C:
File System NTFS
Volume Serial Number 4E0A8E19
Size 112GB
Used Space 53GB (48%)
Free Space 59GB (52%)
ST31000528AS
Manufacturer Seagate
Form Factor 3.5"
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 101 times
Power On Time 283 Days 17 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Features S.M.A.R.T., AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 977GB
Real size 1,000,204,886,016 bytes
RAID Type None
Partition 0
Partition ID Disk #1, Partition #0
Disk Letter E:
File System NTFS
Volume Serial Number B8792F94
Size 932GB
Used Space 304GB (33%)
Free Space 627GB (67%)
WDC WD2001FASS-00W2B0
Manufacturer Western Digital
Form Factor TB/3.5-inch (new format)
Business Unit/Brand Desktop/WD Caviar®
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 157 times
Power On Time 405 Days 3 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 7200
Features S.M.A.R.T., APM, AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 1954GB
Real size 2,000,398,934,016 bytes
RAID Type None
Partition 0
Partition ID Disk #2, Partition #0
Disk Letter F:
File System NTFS
Volume Serial Number 5CB9E9C6
Size 1863GB
Used Space 1651GB (89%)
Free Space 211GB (11%)
WDC WD1500HLFS-01G6U1
Manufacturer Western Digital
Form Factor GB/2.5- to 3.5-inch backplane adapter
Business Unit/Brand Enterprise/WD VelociRaptor®
Interface/Connector SATA 3 Gb/s with 22-pin SATA connector/SATA 1.5 Gb/s with 22-pin SATA connector (Mobile)
Heads 16
Cylinders 16383
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
LBA Size 48-bit LBA
Power On Count 257 times
Power On Time 706 Days 8 Hours
Speed, Expressed in Revolutions Per Minute (rpm) 10000
Features S.M.A.R.T., AAM, NCQ
Transfer Mode SATA II
Interface SATA
Capacity 147GB
Real size 150,035,717,632 bytes
RAID Type None
Partition 0
Partition ID Disk #3, Partition #0
Size 99.0 MB
Partition 1
Partition ID Disk #3, Partition #1
Disk Letter D:
File System NTFS
Volume Serial Number 92D68756
Size 140GB
Used Space 106GB (76%)
Free Space 34.0GB (24%)
Audio
Sound Cards
Realtek High Definition Audio
Logitech Mic (Communicate STX)
Playback Devices
Speakers (Realtek High Definition Audio) (default)
Realtek Digital Output (Realtek High Definition Audio)
Recording Devices
Microphone (Realtek High Definition Audio) (default)
Microphone (2- Logitech Mic (Communicate STX))
Realtek Digital Input (Realtek High Definition Audio)
Speaker Configuration
Speaker type Stereo
Peripherals
Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Device Kind Keyboard
Device Name Microsoft USB Dual Receiver Wireless Keyboard (IntelliType Pro)
Vendor Microsoft
Location Microsoft Hardware USB Keyboard
Driver
Date 5-18-2011
Version 8.20.409.0
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Device Kind Mouse
Device Name Microsoft USB Dual Receiver Wireless Mouse (IntelliPoint)
Vendor Microsoft
Location Microsoft Hardware USB Mouse
Driver
Date 5-18-2011
Version 8.20.409.0
File C:\Windows\system32\DRIVERS\point32.sys
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
File C:\Windows\system32\wdfcoinstaller01009.dll
EPSON Perfection1650
Device Kind Camera/scanner
Device Name EPSON Perfection1650
Vendor Unknown
Location Port_#0001.Hub_#0002
Driver
Date 2-15-2007
Version 5.7.1.0
File C:\Windows\system32\drivers\usbscan.sys
Logitech QuickCam Communicate STX
Device Kind Camera/scanner
Device Name Logitech QuickCam Communicate STX
Vendor Logitech
Location 0000.001a.0000.002.000.000.000.000.000
Driver
Date 5-9-2007
Version 11.0.0.1213
File C:\Program Files\Common Files\logishrd\WUApp32.exe
File C:\Windows\system32\drivers\LV302V32.SYS
File C:\Windows\TWAIN_32\QuickCam\lvWIAext.dll
File C:\Windows\system32\lvcodec2.dll
File C:\Windows\system32\LVUI2.dll
File C:\Windows\system32\LVUI2RC.dll
File C:\Windows\system32\drivers\LVUSBSta.sys
File C:\Windows\system32\lvci1100.dll
File C:\Windows\system32\lvcoinst.ini
File C:\Windows\system32\Repository.reg
Logitech Mic (Communicate STX)
Device Kind Audio device
Device Name Logitech Mic (Communicate STX)
Vendor Logitech
Location 0000.001a.0000.002.000.000.000.000.000
Driver
Date 5-9-2007
Version 11.0.0.1213
File C:\Program Files\Common Files\logishrd\WUApp32.exe
File C:\Windows\system32\drivers\LVUSBSta.sys
File C:\Windows\system32\drivers\lv302af.sys
File C:\Windows\system32\drivers\drmk.sys
File C:\Windows\system32\drivers\portcls.sys
File C:\Windows\system32\drivers\USBAUDIO.sys
File C:\Windows\system32\lvci1100.dll
File C:\Windows\system32\lvcoinst.ini
File C:\Windows\system32\Repository.reg -
Please help, Mac pro freeze/crash
Hello. Since this fall I´ve had problems with my Mac pro. It freezes and when rebooted it show this message:
panic(cpu 7 caller 0x0042A343): "getPhysicalSegment() out of 32b range 0x12eea3000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/xnu-1228.4.20/iokit/Kernel/IOMemory Descriptor.cpp:1473
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x8a28fb48 : 0x12b0f7 (0x458124 0x8a28fb7c 0x133230 0x0)
0x8a28fb98 : 0x42a343 (0x49ba44 0x2eea3000 0x1 0x1000)
0x8a28fc68 : 0x8434c0 (0xc09e480 0x0 0x8a28fce8 0x84532a)
0x8a28fca8 : 0x848c9b (0xcba0500 0xcbcc144 0x1 0x8a28fce4)
0x8a28fd38 : 0x843269 (0xc09da80 0xcba0500 0x8a28fd6f 0x0)
0x8a28fd88 : 0x5b4ce7 (0xcba0500 0x2 0x0 0xffffffff)
0x8a28fde8 : 0x6b462f (0xc0a0380 0xc82a5a0 0x234 0x2)
0x8a28fe98 : 0x6b4ec3 (0x8ab0a000 0x4 0x8af1dc34 0xffff)
0x8a28fef8 : 0x6b51fc (0x8ab0a000 0x6bb444 0x8a28ff28 0x403d21)
0x8a28ff28 : 0x42204c (0x8ab0a000 0xbf097c0 0x82bb8000 0x1)
0x8a28ff78 : 0x13ea4a (0xbf097c0 0xbe16d8a 0x0 0x0)
0x8a28ffc8 : 0x19eadc (0x0 0x0 0x19eaeb 0xc30d2e8)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
TCNear(3.0.0 build 36)@0x6ab000->0x6bbfff
dependency: com.apple.iokit.IOFireWireFamily(3.4.0)@0x59d000
dependency: com.apple.iokit.IOAudioFamily(1.6.4b7)@0x694000
com.apple.driver.AppleFWOHCI(3.4.1)@0x83b000->0x85afff
dependency: com.apple.iokit.IOFireWireFamily(3.4.0)@0x59d000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x6c2000
com.apple.iokit.IOFireWireFamily(3.4.0)@0x59d000->0x5dbfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9C2031
Kernel version:
Darwin Kernel Version 9.2.1: Tue Feb 5 23:08:45 PST 2008; root:xnu-1228.4.20~1/RELEASE_I386
System model name: MacPro3,1 (Mac-F42C88C8)You'll need to provide more information on your hardware and system, and what you have tried, and are you still on 10.5.2? not a good idea.
Apple Hardware Test
Kernel Panic screen
http://www.macmaps.com/kernelpanic.html
http://reviews.cnet.com/8301-13727_7-10344626-263.html
http://www.thexlab.com/faqs/kernelpanics.html -
Dear Folks:
I have the trial version of Adobe Premier Pro CS4, and I have 64 bit Vista Home Premium. I can not download Flash in order to view the Help Program Tutorial. I am a student at CCBC Essex Campus, and I need to assemble a three minute video for a class. I have Internet Explorer (latest version), and I also have Firefox. Please help me with a solution.
Thank You,
Dan Pasten
111 Alcock Road
Essex, Md. 21221-2110
United States of America
(410) 686-8067For easy searching, download the product user guide PDF(s)
The individual CS5 pages also have links to the earlier user guide pages
CS5 User Guides - online and PDF (right click PDF link to save PDF to your hard drive)
http://blogs.adobe.com/premiereprotraining/2010/08/help-documents-for-creative-suite-5-pdf -and-html.html
Some tutorial links... these MAY not apply to CS4, but it doesn't cost to look
http://forums.adobe.com/thread/913334
http://forums.adobe.com/thread/845731
-and http://forums.adobe.com/message/3234794
Encore http://tv.adobe.com/show/learn-encore-cs4/
A "crash course" http://forums.adobe.com/thread/761834
A Video Primer for Premiere http://forums.adobe.com/thread/498251
Premiere Tutorials http://forums.adobe.com/thread/424009
PPro Wiki http://premierepro.wikia.com/wiki/Adobe_Premiere_Pro_Wiki
Tutorial http://www.tutorialized.com/tutorials/Premiere/1
Tutorial http://www.dvxuser.com/V6/forumdisplay.php?f=21
Tutorial HD to SD w/CS4 http://bellunevideo.com/tutorials/CS4_HD2SD/CS4_HD2SD.html
Exporting to DVD http://help.adobe.com/en_US/premierepro/cs/using/WS3E252E59-6BE5-4668-A12E-4ED0348C3FDBa.h tml
And http://help.adobe.com/en_US/premierepro/cs/using/WSCDE15B03-1236-483f-BBD4-263E77B445B9.ht ml
Color correction http://forums.adobe.com/thread/892861
Photo Scaling for Video http://forums.adobe.com/thread/450798
-Too Large May = Crash http://forums.adobe.com/thread/879967
-And another crash report http://forums.adobe.com/thread/973935
After Effects Tutorials http://www.videocopilot.net/
Authoring http://www.videocopilot.net/tutorials/dvd_authoring/
Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/
And more Encore http://library.creativecow.net/articles/devis_andrew/
Surround Sound http://forums.adobe.com/thread/517372
Regions and NTSC vs PAL http://forums.adobe.com/thread/951042 -
I have 32-bit Windows 7. I make documentary and I need Premier Pro CS4. How can I buy this version?
[email protected] wrote:
found the official way to purchase.
How did you purchase CS4? -
Premiere pro CS4 crashes at startup
Hi,
My Premiere pro CS4 crashes upon startup every time i run it.
My system:
Vista Business 64bit
Intel Duo Core 2 2.6ghz
4gb ddr2 ram
NVidia GeForce 9600M GT
I have tried running the program as an administrator, removing all plugins, and reinstalling.
I've attached my crash repport, can anyone please help.
- MJI tried the QT thing with no joy and I was using the 7.5.5 build.
I've already listed my system, but here it is again: Asus Maximus Extreme, intel q6600, 4gigs DDR3 1600mhz, 8800 gtx oc, 3x750gigs.
Deficient? Hardly since my 2.2 duelcore, 3gigs ddr2 geforce 8600m gt laptop ran it fine.
As to hardware Premiere pro CS4 is the only program my rig has an issue with After Effects CS4 ect works fine as does Premiere pro 2, but thats useless as I use AVCHD files.
I'm not sure what you mean by assets (my rig doesn't have any savings )
Project/Sequence settings I don't have any because I've just installed cs4 on this system.
Operator Error? Click on an icon Premiere pro CS4 loads without the welcome box it just bings when you try to use it. Can't see how it could be me, but I'd love to admit it was if i could get it working. -
Adobe Premier Pro keeps crashing
APP keeps crashing literally every 5 minutes.
APP CS5.5 / OSX 10.7.3
ANyone got any ideas?
kernel: Data/Stack execution not permitted: Adobe Premiere P, protections were read-writeCs6 Adobe Premier Pro keeps crashing Cs6
What version of Premiere Pro? CS6
Have you installed the recent updates? Yes
What operating system?
win 7
What kind(s) of source footage?
H.264 in a .mov container and P2 MXF
If you are getting error message:
No error/ gone
What were you doing when the problem occurred?
Selecting and moving around app, editing task.
What other software are you running?
adobe master collection
Do you have any third-party effects or codecs installed?
No
Tell us about your computer hardware. Be especially certain to tell us about third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU).
None
Are you using Mercury Playback Engine GPU Acceleration?
yes
Does the problem only happen with your final output, with previews, or both?
Dose not happen when previewing
I check the FAQ list
Also, please do everyone a favor and check the Premiere Pro FAQ list and also do a quick Premiere Pro Community Help search to see if your question has been addressed already.PremerProcs6 Keeps crashing -
Premier Pro CS4 and Camtasia imported screen capture
I have a question from one of you professionals regarding Camtasia screen capture video imported to PP. I used several settings that was suggested in the posts in these forums and others and the quality of my video is still very bad. Please Help:
I am making a four minute training video that includes some screen shots of software. The final video will be put on DVD and Flash for website.
My capture settings of Camtasia are 1024 X 768. I used Tech smith codec and I used Logarith codec to produce the video in AVI from camtasia.
I set my PC screen size to 1024 X 768 as well.
My Premier Pro CS4 Setting HDV 1080i, 29.97 frame rate. 1440 X 1080 Frame size.
I also used the following frame sizes DV NTSC, 29.97 frame rate. 720X480 frame size
I also used MPEG2, HDTV 720p, 29.97High quality, 1280 X 720 frame rate
None of the above settings worked. Please help
Thank youThis ARTICLE and the included links might be helpful. Be very sure to look at all of the replies by Jeff Bellune on using the TechSmith CODEC's from Camtasia. I think that he replied in most linked threads.
Good luck,
Hunt -
Serious error when Exporting to Media Encoder Premier Pro CS4
Hi I have a 64 bit HP7900 16 GB memory and Vista Home premium edition
I have taken the automatic upgrades and it has completely screwed over my Premier Pro CS4 making it unusable.
I decided to co back to version 4 and installed everything again.
Now I cant export to Media Encodet.
All my driver are up to date and I am using scratch disks.
Error message enclose.
My business is now shout down can anyone please urgently help me
Thanks
NickA number of people have been bitten by an update bug. When updating to 4.1 some have been reverted to trial status, losing all MPEG capabilities. Mostly this is caused by having had a trial version earlier or a faulty installation to start with. The only workable solution is to completely uninstall, run the Clean Script utility 2 or 3 times, reinstall and then reapply the updates. Cumbersome and time consuming, but the only solution.
Look in the Adobe KB for info on the Clean Script CS4 utility. -
PREMIERE PRO CS4 CRASHES every time I try to export to media....
Import a file in whatever format (MPEG 2, MPEG 4, AVI, etc.), I add effects (or leave the file untouched) and then try to export it to MEDIA...Then Premiere Pro CS4 crashes giving me this error:
Premiere Pro has encountered an error.
[..\..\Scr\Component\ComponentFactory.cpp-119]
After pressing "continue" it brings another message:
Sorry, a serious error has ocurred that requires Adobe Premiere Pro to shut down. We wil attempt to save your current project.
I press OK and the Crash Report dialog box appears....
I installed Premiere Suite 3 weeks ago and I have never used this software before....Premiere has never allowed me to export any file...
My Lap Top has Windows 7 Ultimate - 64 with NVidia GT 130 1 GB video card, 8 GB of RAM, 1 TB of HD and 1920 x 1080 P display...
Any advice? or somebody who has had the same problem?
Thanking you for your time and courtesies in assisting me, please receive my best regards.
AZUAROHave you just installed the software or applied
updates also?
Updates are needed for premiere as well as Media and other.......
Ciao
Giorgio -
CrashReporter - Could you please help to understand this crash report?
Could you please help to understand this crash report below?
If I'm not wrong it started after update the Mac OS X to version 10.5.6 - every startup.
Note: First update by regular update then after by combo.
Thanks in advance!
_ CrashReporter
Process: aslmanager [218]
Path: /usr/sbin/aslmanager
Identifier: aslmanager
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2009-04-05 08:29:52.069 -0300
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000000200000
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0x952a8a85 asl_get64 + 11
1 libSystem.B.dylib 0x952aa034 aslfile_fetchpos + 939
2 libSystem.B.dylib 0x952aa2f6 aslfilematch + 339
3 aslmanager 0x00002409 0x1000 + 5129
4 aslmanager 0x00002b3e 0x1000 + 6974
5 aslmanager 0x0000211a 0x1000 + 4378
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x001ffffc ebx: 0x952a9ca1 ecx: 0x00000000 edx: 0x00000000
edi: 0x0000ff3d esi: 0x00100b30 ebp: 0xbffffbc8 esp: 0xbffffba0
ss: 0x0000001f efl: 0x00010286 eip: 0x952a8a85 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00200000
Binary Images:
0x1000 - 0x2ffd +aslmanager ??? (???) <201b2dea48b8d80ac1432ff85244ed31> /usr/sbin/aslmanager
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x9444a000 - 0x9444efff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x951a4000 - 0x951abfe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x951ba000 - 0x95321ff3 libSystem.B.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libSystem.B.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
_ Log
05/04/09 8:25:58 com.apple.loginwindow[35] Shutdown NOW!
05/04/09 8:25:58 com.apple.loginwindow[35] System shutdown time has arrived
05/04/09 8:25:58 com.apple.SystemStarter[30] Stopping Missing Sync Listener
05/04/09 8:25:58 com.apple.SystemStarter[30] Stopping HP Trap Monitor
05/04/09 8:25:58 com.apple.SystemStarter[30] Stopping HP IO Monitor
05/04/09 8:25:59 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/Pvsnet.kext succeeded
05/04/09 8:25:59 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/ConnectUSB.kext succeeded
05/04/09 8:26:02 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/vmmain.kext succeeded
05/04/09 8:26:02 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/hypervisor.kext succeeded
05/04/09 8:26:35 com.apple.launchctl.System[2] BootCacheControl: could not open /var/db/BootCache.playlist: No such file or directory
05/04/09 8:26:35 com.apple.launchctl.System[2] BootCacheControl: could not unlink playlist /var/db/BootCache.playlist: Unknown error: -1
05/04/09 8:26:37 com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
05/04/09 8:26:37 com.apple.launchd[1] (com.apple.blued) Unknown key for boolean: EnableTransactions
05/04/09 8:26:37 com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
05/04/09 8:26:37 com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
05/04/09 8:26:49 org.ntp.ntpd[27] Error : nodename nor servname provided, or not known
05/04/09 8:26:57 com.apple.SystemStarter[30] Starting up Missing Sync Listener
05/04/09 8:26:57 com.apple.SystemStarter[30] Starting HP IO Monitor
05/04/09 8:26:58 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/hypervisor.kext is already loaded
05/04/09 8:26:58 com.apple.SystemStarter[30] Starting HP Trap Monitor
05/04/09 8:26:58 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/vmmain.kext is already loaded
05/04/09 8:26:59 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/ConnectUSB.kext is already loaded
05/04/09 8:27:00 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/Pvsnet.kext is already loaded
05/04/09 8:27:00 com.apple.SystemStarter[30] kextload: /Library/StartupItems/Parallels/Pvsvnic.kext loaded successfully
05/04/09 8:27:06 com.apple.SystemStarter[30] Sun Apr 5 08:27:06 wslys-Mac.local Missing Sync Listener[77] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
05/04/09 8:27:06 com.apple.SystemStarter[30] Sun Apr 5 08:27:06 wslys-Mac.local Missing Sync Listener[77] <Error>: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
05/04/09 8:27:06 com.apple.SystemStarter[30] Sun Apr 5 08:27:06 wslys-Mac.local Missing Sync Listener[77] <Error>: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
05/04/09 8:27:08 com.apple.SystemStarter[30] _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
05/04/09 8:27:20 com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[123]) Exited: Terminated
05/04/09 8:27:20 com.apple.launchctl.Aqua[129] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
05/04/09 8:27:20 com.apple.launchd[116] (com.apple.AirPortBaseStationAgent) Unknown key for boolean: EnableTransactions
05/04/09 8:27:21 com.apple.FolderActions.enabled[130] launchctl: Error unloading: com.apple.FolderActions.folders
05/04/09 8:27:42 quicklookd[146] [QL ERROR] 'Creating thumbnail' timed out for '<QLThumbnailRequest /Users/wsly/Downloads/m090374535329zdwg_650ref.mov>'
05/04/09 8:27:42 Dock[138] [QL ERROR] quicklookd crashed while thumbnailing /Users/wsly/Downloads/m090374535329zdwg_hdref.mov
05/04/09 8:29:52 com.apple.launchd[1] (com.apple.aslmanager[218]) Exited abnormally: Segmentation faultTry repairing the disk through the Mac OS X install disk.
-
I have been using Adobe Premier Pro CS4 which was installed on my macbook around 3 years ago at the University of Rhode Island. Since upgrading to Yosemite OX10.10, my premier pro applications do not open. I contacted Adobe about this, and they asked for the product serial number (which I never had). I have been retired for two years. My University tells me that they are unable to provide me with that serial number...they no longer have the program disks. Is there anything I can do short of buying a new Adobe Premier Pro? I think I am still entitled to purchase a student/teacher edition as an emeritus professor. What would I have to send in to Adobe to prove that I am (will a two year old paycheck stub do?
Being quite old, the reason CS4 won't load on your Mac running Yosemite may be because since Mac OS 10.8 (you are running Yosemite, which is 10.10) some old programs won't run due to Mac OS dropping support for 32-bit applications.
Someone who knows more than me might be able to get into the finer points of it but basically your problem is due to your new (up-to-date) Mac OS dropping support (the ability to run) for your older version of the software.
You'll need to upgrade to the latest version of Premiere Pro I think. -
Premier Pro CS4 install issues.
Hello - I am trying to install Premier Pro CS4 onto a Win XP/SP3 machine that already has CS5 Premium installed. The reason I need Premier CS4 is simple - I am still running a 32 bit machine. So, the download and install went without a hang or a hitch, but when I try to start the program I get a "Lincensing for this product has expired" error message. Prior to the install, I had a copy of Premier 5.0 installed, but it was uninstalled that prior to this install. During the install I get the green check mark with the serial number, and after three attempts at install/uninstall, (two installs with the serial number, and the last install attempt as a "trial" install) I am getting the same error when I try to open Premier, Encore, OnLocation or Media Encoder. I tried to call the Adobe "help line" but after listening to mind-numbing muzak for an hour I gave up, and came here. Anyone have any ideas on how to get this up and running? I HAVE to get video edited by Thursday with this.
Thank you all, in advance.
Alan Staats...Thank you, Mr. Smith. Resolved the problem by rolling back the date to 1 Jan 2006, opening Premiere, deactivating it, closing it, and re-opening it whereupon I was prompted for the "new" serial number. Turns out my assistant had downloaded and installed a trial version of it, and never removed it after the trial period ended.
By the way, I know that Premiere CS5 is a 64 bit program, which is why I downloaded and installed CS4 on my 32 bit machine. The 5.0 reference was literally to Premiere 5.0, a much earlier version of the program which I used for a short period around the turn of the century!
Again, thank you for the information and references.
Alan Staats
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