Please help: Premiere has slowwed to a crawl.

Hi, I am a photographer and video editor. I built my computer about 15 months ago to work with CS5 and the Mecury Playback Engine. In the past few months it has been slowing down at an alarming rate. Over the holidays I created a video montage of pictures from my brother's wedding and Premiere kept stopping with an error that read something like 'Open GL driver failed' adding something about 'lack of memory'. I had to switch to software mode and avoid playing the timeline (to avoid rendering each photo, there were well over 100) so I could finish it in time. And now a project I am getting paid for will no longer play back smoothly. I get about 1 second of smooth video before it starts jumping and freezing all together. The audio continues but the picture does not. Here's what I have.
Intel Core i7 950 (quad core) 3.07GHz
12.0 GB Ram
Windows 7 Pro 64bit SP1 fully updated
Nvidia GTX 470 w/ 1280 MB GDDR5
current driver. 285.62
C: 60GB SSD for system and programs 4.64GB free
E: 300GB 10000 rpm 16MB cache VeliciRaptor Drive for Project files preview files/scratch disks and such 134GB free
G: 1TB 7200 rpm 32MB cache Barracuda Drive for Assets 158GB Free
I have 2 other drives but they are not used in this workflow.
Page file = 36859 automatically managed
My Power Usage plan is set to High Performance.
I am editing in Premiere Pro CS5.5.2 (003 (MC: 258762))
The programs I have running in the background are: Realtek HD Audio Manager, NVIDIA Settings, Zone Alarm (security), Dropbox 1.1.45, Spyder3Utility, and as of today Spybot.
The Project is a short 10-12 min Documentary type video. It's mostly interview footage with various B-roll interspersed. The main timeline I use is 4 video and 4 audio layers. The fourth layer in both is turned off to holding stuff. There is not much in them. Layer 1 is pieces of another timeline. That timeline consists of 2 layers of interview footage from 2 angles with a third audio track from the zoom recorder all synced and color corrected. I adjust opacity here to pick which camera angle to use, but cut this timeline together in my main timeline to minimize sync problems and added color correction steps. In the main timeline, video layers 2 and 3 are B-roll. audio layers 2 and 3 include one short sound effect and a few pieces of music. Some of the music has been slowed or sped up to fit the timing needed. Premiere quickly renders that sound when I start up the project or make changes to those files in the timeline.
All audio is either MP3 or WAV files.
Most of the video is Canon DSLR footage (5D mkII, 7D, and 60D I believe). All 1920x1080 30p (a couple 24p by accident) there are some Jpegs, TIFFs, and one PNG file. Many of the pictures are housed in sub timelines with 2 layers. one with a moving picture and the other with a Gaussian blurred version in the background to fill the frame. There are some timelapeses that are of various sizes but nothing smaller than full HD. 2 are MP4 videos and the rest are quicktime.
All my timelines are preset for DSLR footage at 1920x1080 30fps.
Almost the entirety of my timeline has the little yellow line over it indicating that we should be hardware rendering this footage.
A few things about how I have worked with this computer. I built it for CS5. When I first started using it, it was brilliant. Lately The whole computer has slowed, a lot. last week I uninstalled some extraneous programs and tweaked somethings. Most everything on the computer is now running back up to snuff. Premiere is not. It is too the point that I cannot edit and a new edit of the project is due this Friday. When I first started using this computer I got some noise from the GPU and CPU fans when I would load up a heavy duty project. That made sense it was making the computer work. Now I get almost no noise from either fan and the thing runs like crap when I am editing. This doesn't make sense to me. Has something changed with an update of Premiere that changes the way it leverages the hardware, cause I doesn't seem to be doing that at all. Or might I have unknowingly flipped a switch somewhere that changed that leverage. In the Project Settings the Video Rendering and Playback is still set to Mercury Playback Engine GPU Accelerated. On the same line I have noticed much less fan noise when rendering with Media Encoder. I can't say I've seen a huge hit in performance there, but it doesn't seem to be taxing the GPU like it used to.
Please help if you can. I don't have time in my life to start the computer over with a fresh install on windows. Thanks so much.
Michael

Michael,
When you post to the CS5/5.5 Forum, also list the specs. on your Virtual Memory (Page File), how it's managed, and where it is located. With only 4.6GB of free-space on your C:\, if your Page File is located there, you have run out of space on that SSD.
I would also suggest editing without Zone Alarm and the spyware sweeper, and any active anti-virus program.
Good luck, and see you in the PrPro Forum.
Hunt

Similar Messages

Please Help, iTunes has taken my right to play certain songs

Please Help, iTunes has taken my right to play certain songs.
These were free songs with coco-cola codes some time ago.
Now in Mtn Lion it has took the playing rights from me and locked them off!
Anybodys help on this subject is much appreciated...

Yes it worked,
Right-click in it > Show in Finder. Finally, right-click in that file > Get Info > Sharing & Permissions. See if you have got read permission,
Clicked through the Get Info > Sharing & Permissions and when I closed the window the song played again.
Not sure why but it worked for me!

Premiere has slowed to a crawl. Please Help

Hi, I am a photographer and video editor. I built my computer about 15 months ago to work with CS5 and the Mecury Playback Engine. In the past few months it has been slowing down at an alarming rate. Over the holidays I created a video montage of pictures from my brother's wedding and Premiere kept stopping with an error that read something like 'Open GL driver failed' adding something about 'lack of memory'. I had to switch to software mode and avoid playing the timeline (to avoid rendering each photo, there were well over 100) so I could finish it in time. And now a project I am getting paid for will no longer play back smoothly. I get about 1 second of smooth video before it starts jumping and freezing all together. The audio continues but the picture does not. Here's what I have.
Intel Core i7 950 (quad core) 3.07GHz
12.0 GB Ram
Windows 7 Pro 64bit SP1 fully updated
Nvidia GTX 470 w/ 1280 MB GDDR5
current driver. 285.62
C: 60GB SSD for system and programs 4.64GB free
E: 300GB 10000 rpm 16MB cache VeliciRaptor Drive for Project files preview files/scratch disks and such 134GB free
G: 1TB 7200 rpm 32MB cache Barracuda Drive for Assets 158GB Free
I have 2 other drives but they are not used in this workflow.
Page file = 36859MB automatically managed on drives C:, E:, and G:
My Power Usage plan is set to High Performance.
I am editing in Premiere Pro CS5.5.2 (003 (MC: 258762))
The programs I have running in the background are: Realtek HD Audio Manager, NVIDIA Settings, Zone Alarm (security), Dropbox 1.1.45, Spyder3Utility, and as of today Spybot.
The Project is a short 10-12 min Documentary type video. It's mostly interview footage with various B-roll interspersed. The main timeline I use is 4 video and 4 audio layers. The fourth layer in both is turned off to holding stuff. There is not much in them. Layer 1 is pieces of another timeline. That timeline consists of 2 layers of interview footage from 2 angles with a third audio track from the zoom recorder all synced and color corrected. I adjust opacity here to pick which camera angle to use, but cut this timeline together in my main timeline to minimize sync problems and added color correction steps. In the main timeline, video layers 2 and 3 are B-roll. audio layers 2 and 3 include one short sound effect and a few pieces of music. Some of the music has been slowed or sped up to fit the timing needed. Premiere quickly renders that sound when I start up the project or make changes to those files in the timeline.
All audio is either MP3 or WAV files.
Most of the video is Canon DSLR footage (5D mkII, 7D, and 60D I believe). All 1920x1080 30p (a couple 24p by accident) there are some Jpegs, TIFFs, and one PNG file. Many of the pictures are housed in sub timelines with 2 layers. one with a moving picture and the other with a Gaussian blurred version in the background to fill the frame. There are some timelapeses that are of various sizes but nothing smaller than full HD. 2 are MP4 videos and the rest are quicktime.
All my timelines are preset for DSLR footage at 1920x1080 30fps.
Almost the entirety of my timeline has the little yellow line over it indicating that we should be hardware rendering this footage.
A few things about how I have worked with this computer. I built it for CS5. When I first started using it, it was brilliant. Lately The whole computer has slowed, a lot. last week I uninstalled some extraneous programs and tweaked somethings. Most everything on the computer is now running back up to snuff. Premiere is not. It is too the point that I cannot edit and a new edit of the project is due this Friday. When I first started using this computer I got some noise from the GPU and CPU fans when I would load up a heavy duty project. That made sense it was making the computer work. Now I get almost no noise from either fan and the thing runs like crap when I am editing. This doesn't make sense to me. Has something changed with an update of Premiere that changes the way it leverages the hardware, cause I doesn't seem to be doing that at all. Or might I have unknowingly flipped a switch somewhere that changed that leverage. In the Project Settings the Video Rendering and Playback is still set to Mercury Playback Engine GPU Accelerated. On the same line I have noticed much less fan noise when rendering with Media Encoder. I can't say I've seen a huge hit in performance there, but it doesn't seem to be taxing the GPU like it used to.
Please help if you can. I don't have time in my life to start the computer over with a fresh install on windows. Thanks so much.
Michael

I see nobody has suggested you delete your preferences. I do that whenever any app, not just Pr, starts acting strangely. I think with Pr on Windows you launch with the shift key held down. If that's wrong, somebody please correct me. I use a program on Mac called Preference Manager to keep good copies of preferences, because they get corrupted so easily on FCP especially, and also Ae.
Here's another general rule I employ, when Pr (or any NLE) starts behaving badly. It could be you have some corrupt media, which will cause your app to hang or quit, which you haven't described, but I suppose it could just bog things down.
Load a totally different project with totally different media. Does Pr work fine now? If so, your problem project may be corrupted, or it may contain corrupt media.
Make four copies of your sequence. Delete all but the first 1/4 of your sequence in the first copy. Now, does Pr work better? If so, great! You've just determined the issue is in the last 3/4 of your sequence.
Now, delete the first quarter, and last half from the second copy. And so on. Repeat this until you've found the section that causes your problem. Then subdivide that section until you've isolated the problem footage. Remove or replace that footage item with a non-corrupt version. Or, learn to live without it, or try transcoding it to another format, etc.
You also mentioned that you're using Nested Sequences, right? These have been a problem for me in a few projects, mostly with exporting, but worth a shot maybe: Render out the nested sequences to a lightly or uncompressed codec, and replace the nested sequences with the rendered file.
This is a long shot, but hey, you've got to start using the process of elimination to get to the root of your problem.
If Pr works lousy no matter what project or footage you load, that suggests there's something wrong with the install of Pr, or some other OS, virus, hardware or driver related issue.
I'm throwing a lot of ideas out there, and here are some more:
Open your Task Manager, and rig it so you can see the CPU performance. Are your meters clipping, or running at full bore? If so, your CPU may be having trouble keeping up with all the Long-GOP decoding you have going on.
Transcode your MP3 to WAV, and replace in the Timeline.
Transcode your Long-GOP material to an intraframe codec, and replace. A lot of Windows users use Cineform.
I'm fixating on your remark that when you started, things were "brilliant," but have since bogged down. That's why I was thinking VM, and also I can see how your continuously adding elements to the Sequence are slowly causing more challenges for the CPU and GPU.
I'm looking forward to your fixing this, and letting us know how you did it.

Please HELP, "iTunes has stopped working" error after connecting iPod video

People please help me out! I have a Razer Blade gaming laptop with Windows 8 64bit.
I have an iPhone 5, iPad 2 and an iPod video (80GB). I had some weeks from not connecting the iPod to my computer, but this morning that I did so I can upload some new music to it, iTunes just crash, I get the "iTunes has stopped working" error message when I connect the iPod video. I do not have this problem with either the iPhone 5 or the iPad 2, when I connect these, iTunes works fine, once I connect the iPod, then all goes down
Procedures that I already tried and that were unsuccessful to solve the problem:
Uninstall Quicktime
Uninstall iTunes and reinstall
Reset the iPod (several times)
Delete TEMP files on computer
Restart the computer (several times)
Use a different cable and a different USB port
The iPod is working fine, if I plug it to my car stereo or if I use it with headphones it works great, no problems nor errors. My computer also identify the iPod as a hard disk, no error messages from Windows, it is just the freakin' iTunes that freezes everytime that I plug the iPod
PLEASE HELP ME OUT, I've searched forums on this particular issue but with no luck.
Thanks very much!

It is only when I attempt to add a song to my iPod once plugged in that I receive the error "Itunes has stopped working" and forces me to exit the program, without the song being successfully transferred.
Do you have the "Convert to 128 kbps AAC" preference enabled for syncing to the iPod, laur?
If so, it's quite plausible that you've got the iTunes 10.1.0.54 bug and we need to get you updated to 10.0.1.56 as per the following document:
[iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio|http://support.apple.com/kb/TS3591]

How to get storage on my phone again. PLEASE HELP this has been an issue for a LONG time now.

almost ALL of my iphones memory is being taken up by "other" i only have 1 GB of pictures & under 1 GB of apps. I actually had to delete all my apps just so i would still have space on my phone. I am not looking to buy more memory. My family cant really waste our money on that kind of stuff right now. I have tried restarting my phone but when i back up to icloud my phone is full of memory still. No i have no problem with getting all my pictures off my computer. But is there a way to reset my phone and ONLY keep my contacts. No other memory stays on my phone just my contacts. that way other will go away? If i need to go to the apple store i will go there. I just need to know what to do. another question i had was, now that i downloaded the icloud pannel, if i were to delete my icloud backup account, would all my information, like contacts, notes, reminders, etc, still be saved on icloud.com ? so i could just reset my phone completely. Get all my contacts off of icloud.com. & download all my pictures from my laptop onto my phone. PLEASE PLEASE PLEASE ANSWER. this has been a major problem for me for about a year & now its getting to the point where theres nothing left i can do. It's really stressing ALWAYS having to get online to try to find a way for my phone to not run out of storage. Please and thank you.

hello, since this is not a support request as you have said yourself, your comment is offtopic to this forum - please refer to the [[Forum rules and guidelines]]!
use https://input.mozilla.org/feedback in order to provide general feedback instead...

Runtime error! Please help. Has anyone found a solution?

I just started to get the below error as soon as i open iTunes. Then it closes.
Does anyone have a solution?
Runtime Error!
Program: c:/Program Files/ITunes/ITunes.exe
This application has requested the Runtime to terminate it in an unusual way. Please contact the application’s support team for more information.
It just randomly started happening as so I can't even get into iTunes without it closing. I'm not too tech savy so if anyone has any idea what to do, please please please let me know. Thanks!

change the order of operations here, placing: sb = new
smallBox(); following the line: bb = new bigBox();
you cannot add a child to bb that does not yet exist. then
assign the x/y position within the main class previous to adding it
to the display list, rather than in the smallBox constructor, as
in:

Tried on multiple occasions to enable cookies but its not happening...cant sign into certain websites anymore. please help. this has been going on for awhile.

for example ive tried to login to youtube- got taken to the google account sign in page and tried signing in (with the correct info thnx) and it takes me to the "Your browser's cookie functionality is turned off. Please turn it on" page. ive followed all instructions i could find on this issue including your own with no success. this is getting extremely irritating. please can somebody who knows whats going on help me and dont repeat the steps on this site word for word because ive tried them tons of times with no success.

Hello m1a1warrior,
be sure you have the '''Accept cookies from sites''' and the '''Accept third party cookies''' is selected (Firefox button > Options > Privacy > Set Firefox will: to Use custom settings for history), also click Exceptions.... and be sure the site you're trying to access isn't listed.
If still you can not login try to delete the '''cookies.sqlite''' file and any '''cookies.sqlite-journal''' files in firefox profile folder(Firefox button > Help menu > Troubleshooting Information > Under the Application Basics section click on Show Folder), and check it again, see for more info : [https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords#w_remove-corrupt-cookies-file Remove corrupt cookies file]
thank you

Please help iPOD has songs, but iTunes has none...I'm very stupid, HELP!!!

When I say I am very stupid, I'm serious. I thought I was get more space by deleting the itunes folder under my applications. I thought it wouldn't affect iTunes, cuz when I was delting it, songs were still playing. After I deleted, exclamation points started showing up...so I deleted all of the music in iTunes also. I still have all the songs in my iPOD, but none in my iTUNES. I tried using Senuti but says this... There was an error refreshing the iPod "(null)". The error could be due to the fact that the iPod is being used by Senuti. Please try again in a few seconds. If the problem persists, please report it. Yea, so iPOD rip doesn't work either as after I put my mouse over the songs, they dissapeared. I even re-downloaded iTunes, that didn't do anything...I am really stupid. Please can anyone help me? Again, I have all songs on my iPOD, but none on my iTunes...it was there before, but deleted the iTunes folder to save more space.

There's a manual method of copying songs from your iPod to your Mac at this link which you could try: Two-way Street: Moving Music Off the iPod

Please please please help: iTunes has detected an iPod in recovery mode

While I was downloading the newest update for the iPod touch, my iPod went to the connect to itunes screen. I don't want to have to restore my iPod because I forgot to make a backup. Does anybody know if there is a way that I can get it back to normal without having to restore it? Any help will be great!

I have had this problem several times before. Just restart your ipod by holding the Menu + Center Button. It should do the work.

Please help - shuffle has stopped updating play count & date last played

All of a sudden these features have stopped working. (I've had this shuffle since January and it worked just fine till last week.) If I play a tune from iTunes on the computer, the play count & date are updated; but if I play a tune on the iPod, this information doesn't change as it used to. Can anyone help me out? I've already restored etc.

I had a similar problem and was able to recover. I deleted all files on the iShuffle including the hidden ones. On Windows I killed the iPodservice and iTuneshelper processes. That allowed me to view the iShuffle memory in an Explorer window. Blow away all of the files and directories. (Be sure they are not hidden.) Pull the iShuffle out, launch iTunes (to restart the services - or reboot to play it safe), and plug the iShuffle back in.
Hope this helps!

PLEASE HELP-iTunes has lost my previous library

and i cant find it again! ive looked through the folder where the old libraries are but whenever i open them it just opens the same one. i have lost my most recent (and up to date) library. Any suggestions?? would be much appreciated

I archive files I don't use frequently. To facilitate this I like a docking station. It lets you take a bare drive (= no enclosure, just the drive alone which is cheaper) and place them on top for temporary use and fast swapping. I have an older Voyageur from OWC. I have several bare drives for things such as home movies and photos which I don't need at an instant's notice all the time. I also have another bare drive for backup. The main drawback is it's too easy to not be diligent about attaching the drive for backup, particularly if you're used to time Machine doing your backups constantly during the day.
If I were shopping for an external drive with enclosure I would again look at getting the components separately. For example, Seagate backup drives are popular, but the last time I looked at sites with tons of reviews (such as Newegg) Seagate was rated badly. 10 years ago they were top of the line, so you have to stay on top of things. I would again look at the OWC line (prices okay and they specifically support Macs) and get an enclosure I liked, and then buy a drive I trusted (right now I have several 1TB Western Digital blues -- again from reading online ratings). We were in an Apple Store recently and pondered a Time Capsule but nobody could tell me what drive was inside so I kind of went off the idea in case it was a lemon.

Please help! My iPod was stolen and I need the serial number!

I bought my iPod new from fred meyer in February, on saturday it was stolen from my car along with my phone. I made a police report but I need my serial number or I wont get it back even if they recover it. Please help! I lost over 2000+ photos of my son on it! It is a blue 64G 5th generation iPod touch, Ive been trying to get the serial number for three days now and cant. I dont have the case anymore I am a single mom who has had to move several times in the past few months it got lost somewhere. Is there any hope of getting my serial number?

iOS- How to find the serial number, IMEI, MEID, CDN, and ICCID number
How to find the serial number of your Apple hardware product
What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

I can't update my ipod to ios 7 I have tried everything please help

Hey apple plese tell me what I can do because i have tried to update my ipod touch but it says that ios 6.1.3 your software is up to date the ios7 is out but i can't update please help

As Apple has posted on their website since early June, only the 5th gen ipod touch can handle ios 7.
Do you have a 5th gen ipod touch?

Keyboard not working, please help!

Hi I think I by accident managed to press somekind of key combintion and now my keyboard stopped responding. The "Fn" button commands work it's just the normal keys that won't respond. I tried restarting the computer and now I can't log in. Please help! Has the keyboard gone caputt?

Welcome to the forum!
This sounds more like you accidently activated some sort of lock state, instead of a defective keyboard.
Look over your Thinkpad manual (...if possible, since those are mostly now only online available via the Thinkvantage/Help button) or setup guide, where certain of the possible function key combinations are explained.
Take also a look here...
--> http://www-307.ibm.com/pc/support/site.wss/MIGR-4YQKLQ.html
--> http://www-307.ibm.com/pc/support/site.wss/MIGR-61320.html
...and check if you may accidently locked the screen (Fn+F2), switched over to numerical key insertion, or to an external monitor or the like.
Did you tried to connect an external keyboard in order to see if that might work?
ThinkPad T60/X32/600/770 · IBM IntelliStation · 3x IBM SpaceSaver II

How to stop the iTunes launching when play/pause is pressed? PLEASE HELP

I have a macbook pro 13 inches. When I play computer game, during an intense battle, I always accidently press the play/pause button.
Immediately, the iTunes launch, which will make my game go frozen and I would always lose the battle. This make me extremely frustrated, I have lose so many battles cause of this problem. I know that I could turn the top row of my action keys to Fn keys. That would solve my problems, right? But no. Becuase I use those keys very often. It would be awful without them. For example, the screen brightness, the mission control, the keyboard back-lit light, the volume adjust. Without all these, my mac experience would be awful. Im just wondering if there are other solution beside for turning the Fn keys on.
PLEASE HELP ME

This has fixed it for me
http://redth.codes/itunes-media-hotkey-disabler/

Please help: Premiere has slowwed to a crawl.

Similar Messages

Maybe you are looking for