Please help - printer jammed?

I have an HP OfficeJet L7580 that i got through a grant at work. I need it to work to print out lesson plans, etc.
It had a paper jam, I removed it, but the printer thinks it is still jammed. I have opened all doors on the printer multiple times to check, turned it on and off and unplugged it, even tried turning it sideways, to no avail. Is this a problem with the computer chips in the computer, or is there a miniscule scrap in there somewhere? I can try to take it to an office supply store to have it serviced or is there a place  online or method to reboot the circuits in the printer so it doesn't think it is jammed?
Thanks,
EG

Try this:
1. While the printer is still turned ON, unplug the power cord from the back of the printer and from the wall outlet.
2. Wait for a minute or two.
3. Reconnect the power cord to the wall outlet.
4. While the power cord to the back of the printer is still unplugged, press and hold the POUND (#) and SIX (6) keys at the same time. While holding the two keys, reconnect the power cord to the back of the printer and after two seconds, release the two keys.
5. Turn ON the printer if it won't turn ON automatically and then follow the on-screen instructions.
Let me know if it helps you.
Please click on KUDOS if you find my solution helpful.

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