PLEASE HELP RE FAILED DOWNLOAD

I've trie to download application frmo ovi, however download failed at first attempt, and then failed again at second attempt, however I've now received 5 texts thanking me for my purchase, so no doubt have been charged 5 times (at £8 per app as well).
Having scrolled through the ovi support webpage for a resolution or assistance, I must say, its the worst support I've ever come across. I've been trying for half an hour to get an email contact so I can raise this problem, but ths ovi support page won't let me sign in (404 page not found error).
Can anyone provide me with a contact email for ovi store where I can raise this issue to someone.
Thanks

Hello amw79,
By using the "contact us" link in the menu bar you can access the contact information. Contact information for the UK is listed below:
http://europe.nokia.com/support/contact-us
Phone number: 0845 045 55 55
Mon-Fri 9am- 9pm
or email: http://www.nokia.co.uk/support/contact-us/ask-nokia
I hope this helps,
Unsu

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