Please help! Reader X OCSP problem
hi everybody:
please help me, I meet a problem. when I open the PDF file with Adobe Reader X, there will be a windows popup and shows:
"contacting http://ocsp.verisign.com for OCSP based revocation checking, press ESC to cancel". after that the program will be dead.
If you know how to fix this prpblem, please help me! Thanks in advance!
We are experiencing the same thing. That same window will pop up and lock up the Adobe. It doesn't matter if the PDF is signed, unsigned, has no signing function or just opening up Adobe itself. The popup will show up about 30 second-ish after opening a PDF or Adobe.
When looking at task manager the CPU will stick at 50% most of the time the ram for the two processes will fluctuate slightly every minute or so sometimes a few minutes.
Now I cannot confirm this yet but it seems it may be related to the 10.1.6 as the issue did not show up till that was pushed out to our network.
The issue so far only appears to be on XP and not 7 however this issue appears to be a new thing so cannot confirm that as we have not recieved many calls...yet. However I have recieved 2 calls in 2 days for the same issue. First call the issue seemed to have resolved itself, however the second call (different person) with this issue, it is causing major problems with Adobe.
**Update**
So for us, uninstalling Adobe Reader X and removing all registry entries for Adobe Reader then installing it seems to have worked. It shows up in some instances for PDF's having digital signatures but acctually finishes in a second or two and doesn't show up in all digital signature instances.
The important part is it seems to have fixed it from hanging at checking the OCSP list. If the issue returns ill make an update here. Figured I should let folks know what worked for us might work for them. If someone can come up with a quicker (like a specific registry edit or deletion) that would be great heh.
Message was edited by: Cranky SvD Guy
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