Please help! Recovery on my ENVY 4-1101SA is not completing

I have spent all day googling and searching forums and nobody seems to be having the same problem as me - so I am turning here to the community perhaps for some insight...?
My new HP ENVY 4-1101SA (with hybrid SSD/HDD drive) came with the usual preinstalled stuff that I wanted rid of so as per my usual routine, first thing I do is create recovery media (USB stick) and recover to minimised image.
Problem is that the first time I did this the installation terminated after an hour or so as "incomplete" - with three options, Save / Details / Retry.  I tried to "retry" but regardless of whether i left the flash drive in, it would ask me to "insert recovery media."  I was forced to reboot the machine but in doing so I can now only get back to the window saying "recovery incomplete" with those three buttons Save/Details/Retry. 
I tried F9 > selecting USB and that gets me back to the recovery manager window where I can choose minimum image or full factory etc.
So I started googling on my other machine (the one I am on now) and found the suggestion that I open the recovery manager from the USB stick, go to computer checkup and select "open command prompt" then in diskpart start messing about deleting volumes.
I tried this, and as far as I can tell I have deleted all the volumes from disk 0 (the 500GB hard drive) and disk 1 (the 32GB SSD).  However recovery - using any of the schemas - fails with the same error.
SO my question to the community is - please, does anyone more technically-competent know if there anything else I can try?
Thanks for the help (in advance!)
James

Hmm... some views but no responses yet.
Here's what I have tried:
- F10-F9 restore BIOS to factory default
- Ensuring WIFI is on after every restart during recovery
- Open command prompt from recovery manager - DISKPART, select disk 0, clean all THEN select disk 1, clean all
(after that both disks showed No Volumes when I did DETAIL DISK
I have ordered some replacement disks from HP for £33 in case my flash drve is faulty

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