PLEASE HELP, SOMEONE REMOTELY VIEWING/SCREEN SHARING MY MACBOOK?

Hi - I urgently need help from anyone who knows about this issue - I am a very basic macbook user, and don't really know about all the different programmes etc. I believe someone ( the guy who sold me the macbook, who told me he was a mac repair person and programmer) has been hacking into the computer, using the remote access - there is a programmed called SCREEN SHARING but I cannot access it - and a bunch of other files such as odsagent etc - not sure if these indicate he is using the screen sharing/ remote access to my mac.
The reason that I believe he is accessing the mac, is that he downloaded all the files, so would clearly have access to passwords etc, there were loads of his old files, that showed pictures of people saying " target", and old files showing he was studying comuter/ mac programming. The first time I went online all of a sudden the computer froze, and two green lights showed on the num lock key and the shift key I think, the two keys were frozen, and the keyboard basically wouldnt respond, but the activity continued on the screen. This has happened a number of times since then, usually just randomly the keyboard freezes, and if you wait a while it goes back to normal - the mouse works fine, then one day it keep sort of freezing/ getting stuck/ pausing for no reason - the next day its fine again. He put in a load of software, which he has obviously been able to get round the need of liscening numbers, as he did not provide me with them. one day I saw a name "macbook pro" suddenly appear, and that it was tryin to connect/ share or something - this has never happened to me before with my old mac- it was like another computer was connecting/ sharing with my computer without my permission - this was when I was online. This has not happened since.
I am scared he is accessing the computer, because these things that happened, and because there is loads and loads of files and programmes, which sound suspicious, i dont know what they do, and I just have this dogey feeling about this guy, and the fact that there is screen viewing/ remote management files etc which I cant access, but I am not sure if they are being accessed.
PLEASE HELP - I FEEL LIKE MY PRIVACY IS BEING INVADED - I was speaking to my family on Skype and the green lights came on/ it froze, I continued with the conversation, but later I felt like he might have been watching.
If anyone can recommend an expert in the London area, that can check the mac to see there is nothing on there that is being used to remotely control/ screen share my mac, I would be very grateful - its just horrible using your computer, and always being worried someone is invading your privacy, and and downloading your files etc.
Sorry if I sould paranoid, but I have a strong feeling something is not right here.
Many thanks for your help in advance.

Since you don't know much about computers, disconnect your internet (wireless or wired) to prevent future unwanted access. While it is smart to contact Apple Communities, this is a criminal matter and you should consider taking the matter to the police. People like this will not stop with you. You need to list the private data that may be stolen and take action (cancel credit cards, change passwords, bank accounts, phone numbers, whatever you have cause to be worried about). If you can afford it, buy a new hard drive, remove the old one, and install OS X from scratch. Give your old hard drive to the cops. Make sure you turn the Firewall on (click the Apple up on the toolbar top left > System Preferences > Security) and uncheck any "Sharing" options (System Prefernces > Sharing). This event you are experiencing is unfortunate, and rare, but with a pro-active attitude you will come through it fine - and wiser.
EDIT
dgambler is right in that by purchasing a Snow Leopard disk (presuming you don't already have one) and performing a fresh install (it is easy) is a sure way to "take back" the controls of your Mac. You will need to study online tutorials for "wiping the drive" rather than a simple install. But you should let the police look at the hard drive before you do that - they will be able to see exactly what this person did.
usefull information:
http://docs.info.apple.com/article.html?path=mac/10.4/en/mh294.html
http://lowendmac.com/ed/rosen/mac-remote-control.html

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