Please help! songs are duplicated and lost!

can anyone help me? i'm having trouble with updating my songs into the library as the songs are all duplicated and many of them has exclamation marks at the front which says that the original source is missing and the songs therefore are lost! i use a PC, but hardly think that is the reason and now i have a library full of songs in at least three copies and don't know where it went wrong! i think i can't organise my folders properly but now i don't know how to fix it! please, someone help.

The error is caused becuase there was a prevous copy of that file at the old location and iTunes is looking for the same file on both locations. If one of the two files for that song work, simply delete the non-working one from your iTunes library and that should fix the problem.
As for the WMA format, iTunes- being an apple product- uses a different format (usually AAC). But as it is an apple product and it feels the need to be better than any microsoft version, iTunes will convert it for you if the file is an unprotected WMA file, protected WMA files cannot be converted by iTunes. First you must have Windows Media Player 9 or later installed on your pc. Then, to convert the file simply drag and drop it into you iTunes library and iTunes will do the rest.
Hope this helps.

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The error is caused becuase there was a prevous copy of that file at the old location and iTunes is looking for the same file on both locations. If one of the two files for that song work, simply delete the non-working one from your iTunes library and that should fix the problem.
As for the WMA format, iTunes- being an apple product- uses a different format (usually AAC). But as it is an apple product and it feels the need to be better than any microsoft version, iTunes will convert it for you if the file is an unprotected WMA file, protected WMA files cannot be converted by iTunes. First you must have Windows Media Player 9 or later installed on your pc. Then, to convert the file simply drag and drop it into you iTunes library and iTunes will do the rest.
Hope this helps.

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Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
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Working now !!!!!

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Please help! songs are duplicated and lost!

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