Please Help! Sprint Curve 8330 sync issue

I purchased this phone for my girlfriend. She loves the phone, but when she tries to install the sync software it almost finishes installing then it giver her an error 1305. Then it begins to go backwards looking for a file. She left it for hours and it never found anything. She was referred to getting the 4.6 software, but it wont let her install it. She has a Toshiba laptop with Windows Vista. Any help will be greatly appreciated. She donest live with me at the moment and we are more than a 1000 miles away. Again any help would be greatly appreciated.

She can install the 4.6 DM if she does install in Vista using Administrator Rights.
Then attempt the sync again.
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