Please Help! Stuck in Recovery Mode and My Player is N

If anyone can help...you would be saving me!!! I received the Zen Micro as a present last week. I have Windows Millennium. I downloaded all of the software successfully. My device is recognized by my USB, however, the Creative Zen Micro Media Explorer keeps stating that my device is not plugged in. So, I went and used the FAQ section's directions and went into Recovery Mode. Now, since I have not used this MP3 player at all yet, I am stuck in recovery mode. I downloaded all of the recent drivers, jukebox, and firmware to my PC, however, when I try to transfer the files to my Zen Micro, it states that the device is not plugged in. Now I am panicking because it is stuck in Recovery Mode, and I want to transfer my firmware, drivers, etc. Can anyone please help me?? Thank you!!!!!!!!!!!

See this support document for instructions on how to handle that situation. http://support.apple.com/kb/HT1808

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    Message was edited by: seades

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