Please Help! Trouble sending email from Apple Mail to PC-users

When sending email in RTF format from Mail to PCs, we have som trouble which I havent found out how to solve:
1) the PC user gets a scrambler email, in which some of the text is like "chinese". Illegible! This seems to happen especialle with PDFs attached.
2) Graphics or pictures we wish to appear directly in the mail is not visible to the receiver, but is only included as attachments.
I know most mail encoding problems can be avoided if we send mail i the "old" simple text format. But we wish to send mails in which our company logo appears in the signature, and sometimes we send graphics and pictures that we wish to be seen directly in the mail (and not as attached files only).
I have set the preferences so that mails as standard are send in RTF format and attachments are send in the "windows friendly" mode.
What really irritates me is that we have more success sending PC friendly mails from Entourage. But for two other reasons we wish to use Mail instead of Enrourage (Entourage has more crash downs/"broken" database issues. And we use Plaxo which does not sync with Entourage)..
Could some of you Please help or direct me to helpfull info?
Sincerely ...Peter and Thomas

Hello Peter.
Your OS detail provided indicates you are running 10.3.9 but you posted in the Mail & Address Book - Tiger discussions.
1) When you say PC user, more than likely the PC users reporting this problem are using Outlook for their email client since Outlook has always had problems with Mail's RTF and sometimes severe problems depending on the version used by the recipient. Using Plain Text for message composition will resolve this but check this link for an alternative.
http://homepage.mac.com/thgewecke/woutlook.html
2) All Mail.app versions prior to Tiger Mail (2.x) do not support composing in HTML. RTF with Tiger Mail is HTML but Tiger Mail does not include an HTML composer/editor.
The Mail.app displays all photo/image and single page PDF attachments inline or viewed in place within the body of the message by default which cannot be turned off. This is not the same as being embedded which cannot be done with any Mail.app version directly regardless. Depending on the recipient's email client and available settings, such attachments may appear inline or viewed in place within the body of the message when the message is opened by the recipient (as when receiving such attachments with the Mail.app) or as attached files only which must be opened separately to be viewed for which the sender has no control over.
The same in reverse. Photo/image attachments to a Windows Outlook message appear as attached files only when the message is sent but when sent to a Mail.app user, such attachments will appear inline or viewed in place within the body of the message when the message is opened which the Windows Outlook user has no control over.
The company logo included with your Signature is likely appearing as an attached file to the message only but how the logo appears when opened by the recipient depends on the recipient's email client.
The only thing the Windows Friendly Attachment option does is remove the Apple resource fork for attached files which are invisible to fellow Mac users.

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