Please help - trying to complete Lightroom download

I have purchased Lightroom directly from Adobe as a download.  I have literally spent hours trying to get this program downloaded to my macbook.  My computer is new.  I have tried to download to Safari, Firefox and Chrome.  It seems to work best with Chrome but the end result is always the same.  I get to the part where I must open the box to complete the installation.  I go through all the steps and the message I receive is that the installation is complete.  It all seems fine but there is no Lightroom anywhere on my computer!  Any ideas or advice would be greatly appreciated.  Thank You.

Yes, and I have reentered my serial #, as prompted.  When finished I get the response, "error when attempting to change modules".  I am not trying to change modules!  I'm just trying to complete the installation of Lightroom.  Thank you for your response.  It is very appreciated.  Any other ideas I might try?

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