Please help. USB-DeskTop software question

Hi,
Im in a crunch really bad and a freind told me about this and so far ive seen some AUSOME info and ausome generosity of helpen each other any way
have 2 questions one complicated . and i give thanks in much much much thanx in advance, ill even make u a free anything u want theme(pretty good at it)
1)is it possible to plug the berry to the pc and have it show up in my computer so i can juggle stuff around from sd card to device memory and back and forth?
i down loaded the usb and modem drivers eng (dm4.6 b13) that xandrex posted, and my phone settings i believ are right options-memoery on-no-prompt, yet it still is not showing up. it wasent even showing up when i had the desk top software on my pc. my first bold worked just fine like that then i got another one and it wont, i been tryen figure out for weeks.. pppppppppppllllleeeeaasssse help
2) ok keep in mind what i said in umber 1:::::::this is what i did to try to fix it.
      i got all this info from u guys
      A)first thing i did is download the driver that i mentioned in number one ,but did not install it right then
      B)then i followed the directions for properly uninstaleing the desk top software from this link .http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...    this was in mr BIFOCALS post.
      it had 5 or 6 steps and one of them was messing around inthe regestry.
      C)then i restarted my pc
      D)then i instaled the driver i quoted in number 1
      E)then i restared my pc again
      F)then i put the desk top software disc in to load onto my pc.and it wasent even 20 seconds into it and it gave me this message word for word"the wizard was interrupted before blackberry desktop software could be completely instaled........your system has not been modified.to complete insulation at anotyher time,pleasetry set up again"
i tryed this several times, and i have older cds with older versions and none of them would load all the same message, sooooooooo now im worst of than i was before. i not only cant get to my device memory still three my windows explorer, (ps media manager would not work either when i did have the software on here)now i cant even get the application loader which i use alot too. cause the software wont load.man im not a pc wiz but im not a retard either,the instructions were very very every well written, and went very smothly,except i was ent sure about were to put a space on a file that iwas directed to rename ,when i was deleateing everything. im a river boat pilot and my berry is my a big part of my life my connection to the world and my family 5 kids and my whole digital life haha thats funny to me.anyway i would really really appreciate any info or help anyone can send my way, and i will pay it forward . yall have a pretty tight site here, i been doing the crackberry thing but man yall have sum good info here                            thanks again   chris
Solved!
Go to Solution.

vibrations1 wrote:
bifocals
thanx for the help here are the info u requested:
1.my pc is running windows vista 32-bit
KB13187 How to uninstall or modify applications on Windows Vista including BlackBerry Desktop
2.phone is berry bold 9000
3.os for the phone is 4.6.0.167
4.sir i cant be sure how many times ive instaled desktop software on the pc ,cause ive had 3 different berrys,if i had to gues mabey 6 times,4 of those times in the last 48 hours.
You definitley need to run the clean procedure:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software.
Remove the other copies of the drivers here.
5.service packs????not sure what u mean im green a little Windows issues service packs for the OS
6.as of right now i uninstaled the driver i loaded last night and uninstaled the desktop software again,so as far as i know nothing is instaled right this minute;
I realize you would like to use DM 4.3 but there aren't any USB drivers for it listed.
I would suggest 4.7 download software and drivers here:
File name: BlackBerry USB and Modem Drivers_ENG (DM4.7b50).msi
File size: 14.238 MB
Date posted: 17-Oct-08
Download Software
Install and Cold boot the PC befoire installing the Desktop manager
Desktop Manager 4.7.0 B59 English - Without Media Manager
File size: 82.012 MB
Date posted: 23-Apr-09
File name: 470_b059_english_nomediamanager.exe
Download Software
7.i do have sum blackberry programs instaled that have to do with makeing themes here they are in case that matters
   A.plazmic 4.7
   B.black berry simulator4.2
   C.blackberry simulator4.3
   D.blackberry jde 4.2
   E.blackbery mds and email simulator
8. i have the 4.5 and the 4.6 and the5.0 drivers on my pc, but not instaled
Uninstall them, then install the fresh copy of the 4.7 device drivers
I have not yet did the clean uninstall (that yall suggested in that post) since last night. after i did all that last night,i installed the driver and berry would not show up on windows explorer,so then i tried to install desktop again and it left that message on my original post up top,so I restored my commuter and desktop was there again and working (I only really use app loader)    then I uninstaled it again.(not the clean way this time) and started installing and unistalling the drivers ,which lead to no prevail.            I would like to be able to use the app loader,and I would REALLY like for my phone to show up on my PC again so i can juggle my media around from SD card to device and all that stuff.
what would u suggest I do first sir?
I have desktop software cd's 4.3 and 4.6        I like the 4.3 version better one more fact (don't know if will help u) this is my second bold my first bold everything worked it showed up on windows explorer and desktop worked then it broke and I got another one and I changed nothing and this one will not show up on PC and media deal on the desktop software wont work,which I don't care bout that if it whould show up on windows explorer.
At the end of this install try connecting the Blackberry to the PC without Desktop manager running.
See if the device comes up correctly. If not run Windows update with the Blackberry plugged in. The
device should be recognized and the device drivers added.
Let us know how it goes!
Thanks,
Bifocals
than
Click Accept as Solution for posts that have solved your issue(s)!
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