Please help: User cannot see webi report data

Hi,
I've got a wired problem here in my webi report. Basically I am located in Singapore and produced a webi report for our user in UK. The report looks totally fine with all the data shown correctly. But when our report user logged into the dashboard from UK, she could only see partial data and some of the information are missing(blank cells in the report).
To verify the cause I've done the following test:
1. I remote control her computer and log into dashboard using my account, the result is I get same problem and I cannot see some of the data.
2. I let her remote control my pc and log into dashboard using her account, she no longer has this problem and can see complete data.
We use same version of IE, same JAVA version. And the report data is not time sensitive, so different time zone might not the possible cause.
This problem is killing me. Can anyone please help and let me know any possible solution? Thanks so much.
Edited by: Sinsin Tan on Jul 14, 2010 5:59 AM

Hi Sinsin, what version of BusinessObjects are you using? Is it XI 3.1?
I don't know if it is the same problem or not, but I have seen that before when a user cannot view the data, change the font and/or background color and the data becomes visible. Reinstalling the client fixed that problem. If you couldn't figure out the root cause, you might want to consider this option.
If you are using the BusinessObjects tool, you should join [ASUG|www.asug.com]

Similar Messages

  • Please help to get onhand stock report with last purchase and billed date warehouse and item wise

    please help to get onhand stock report with last purchase and billed date warehouse and item wise

    Hi Rajeesh Ambadi...
    Try This
    SELECT distinct T0.ITEMCODE , t1.ItemName, T0.ONHAND as 'Total Qty',  
      T1.LASTPURDAT ,t1.LastPurPrc
    FROM OITW T0 INNER JOIN OITM T1 ON T0.ITEMCODE = T1.ITEMCODE
    INNER JOIN OITB T2 ON T1.ITMSGRPCOD=T2.ITMSGRPCOD left join ibt1 t3 on t3.itemcode = t0.itemcode and t3.whscode = t0.whscode
    WHERE
    T0.ONHAND>0
    AND T0.WhsCode ='[%0]'
    Hope Helpful
    Regards
    Kennedy

  • Excel - Cannot see any new data in Excel Workbook

    Hi There,
    Wonder if anyone can help, we have a .xlsx file, we have it setup so that only one person at a time can edit the workbook.
    When a colleague edits some data and saves the change, I go into it but cannot see the new data. I then do the same but she cannot see the changes and neither can a 3rd colleague. In effect, whenever any one
    makes a change in the workbook, no one else can see the new saved data that has been added. 
    The work book is not protected. It is stored on a server, all users are running Office 2013 apart from
    1 who is using 2003, but it doesnt matter as even if a change is made using office2013, another office 2013 client still can't see the change.
    It doesn't seem to happen with any other workbooks.
    Tried open and repair which didn't work. Also tried saving a new version of the workbook, this works for a while but then the issue comes back on the new version.
    Any ideas, as currently we keep having to save new versions of the workbook.

    Hi,
    What's the extension of this particular file ?Try another file format to test this issue.
    Did you get any message when try to save the document? Also does this problem happens when use the 'save as' option within Excel to save the file?
    Also try to download the excel file to local driver, update the Excel file,then upload it to the server.
    Wind Zhang
    TechNet Community Support

  • Standart Portal User cannot see Website created with WPC?!?

    Hi there,
    just a new Question.
    I created a Website with WPC as shown in this Blog:
    https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/5924
    Web Page Composer u2013 how easy it is to create and publish a web page (Part III)
    I created also a User that have rights:
    Groups:
    Everyone
    Authenticated Users
    Roles:
    Testrole  (That one i created for the Website)
    But my user cannot see the Website after Logging in.. In the Menu there is a Menuentry called: Website
    Thats correct. But the Site do not load.
    After i put the User in: Group - Administrators i can see the Website... whats wrong here?
    Regards
    Bjoern

    OK i am a step forward.
    i checked help.sap.com and find a hint to the Security Zones.
    Defining Permissions for Security Zones
           1.      Navigate to Security Zones ® com.sap.nw.wpc ® wpc.
           2.      In the context menu of the following folders, choose Open Permissions and define the permissions specified.
    Permissions for Security Zones
    Folders
    Roles/Groups
    Permissions
    medium_safety
    Site owners, editors, and authors (for example, the wpc_editor_role role)
    Select the End User checkbox.
    You can leave the default entry for the Administrator column as None.
    no_safety
    Visitors (for example, the everyone group)
    Select the End User checkbox.
    You can leave the default entry for the Administrator column as None.
    I changed the no_safety (i added Group - Everyone)
    Now i can see the Page.. but i also see at the top right of the page: EDIT PAGE
    And a Standart EndUser should not see: Edit Page
    What can i do here?
    Regards
    Bjoern

  • CrashReporter - Could you please help to understand this crash report?

    Could you please help to understand this crash report below?
    If I'm not wrong it started after update the Mac OS X to version 10.5.6 - every startup.
    Note: First update by regular update then after by combo.
    Thanks in advance!
    _ CrashReporter
    Process: aslmanager [218]
    Path: /usr/sbin/aslmanager
    Identifier: aslmanager
    Version: ??? (???)
    Code Type: X86 (Native)
    Parent Process: launchd [1]
    Date/Time: 2009-04-05 08:29:52.069 -0300
    OS Version: Mac OS X 10.5.6 (9G55)
    Report Version: 6
    Exception Type: EXCBADACCESS (SIGSEGV)
    Exception Codes: KERNINVALIDADDRESS at 0x0000000000200000
    Crashed Thread: 0
    Thread 0 Crashed:
    0 libSystem.B.dylib 0x952a8a85 asl_get64 + 11
    1 libSystem.B.dylib 0x952aa034 aslfile_fetchpos + 939
    2 libSystem.B.dylib 0x952aa2f6 aslfilematch + 339
    3 aslmanager 0x00002409 0x1000 + 5129
    4 aslmanager 0x00002b3e 0x1000 + 6974
    5 aslmanager 0x0000211a 0x1000 + 4378
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x001ffffc ebx: 0x952a9ca1 ecx: 0x00000000 edx: 0x00000000
    edi: 0x0000ff3d esi: 0x00100b30 ebp: 0xbffffbc8 esp: 0xbffffba0
    ss: 0x0000001f efl: 0x00010286 eip: 0x952a8a85 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00200000
    Binary Images:
    0x1000 - 0x2ffd +aslmanager ??? (???) <201b2dea48b8d80ac1432ff85244ed31> /usr/sbin/aslmanager
    0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
    0x9444a000 - 0x9444efff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x951a4000 - 0x951abfe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
    0x951ba000 - 0x95321ff3 libSystem.B.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libSystem.B.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
    _ Log
    05/04/09 8:25:58 com.apple.loginwindow[35] Shutdown NOW!
    05/04/09 8:25:58 com.apple.loginwindow[35] System shutdown time has arrived
    05/04/09 8:25:58 com.apple.SystemStarter[30] Stopping Missing Sync Listener
    05/04/09 8:25:58 com.apple.SystemStarter[30] Stopping HP Trap Monitor
    05/04/09 8:25:58 com.apple.SystemStarter[30] Stopping HP IO Monitor
    05/04/09 8:25:59 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/Pvsnet.kext succeeded
    05/04/09 8:25:59 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/ConnectUSB.kext succeeded
    05/04/09 8:26:02 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/vmmain.kext succeeded
    05/04/09 8:26:02 com.apple.SystemStarter[30] kextunload: unload kext /System/Library/Extensions/hypervisor.kext succeeded
    05/04/09 8:26:35 com.apple.launchctl.System[2] BootCacheControl: could not open /var/db/BootCache.playlist: No such file or directory
    05/04/09 8:26:35 com.apple.launchctl.System[2] BootCacheControl: could not unlink playlist /var/db/BootCache.playlist: Unknown error: -1
    05/04/09 8:26:37 com.apple.launchctl.System[2] launchctl: Please convert the following to launchd: /etc/mach_init.d/dashboardadvisoryd.plist
    05/04/09 8:26:37 com.apple.launchd[1] (com.apple.blued) Unknown key for boolean: EnableTransactions
    05/04/09 8:26:37 com.apple.launchd[1] (org.cups.cupsd) Unknown key: SHAuthorizationRight
    05/04/09 8:26:37 com.apple.launchd[1] (org.ntp.ntpd) Unknown key: SHAuthorizationRight
    05/04/09 8:26:49 org.ntp.ntpd[27] Error : nodename nor servname provided, or not known
    05/04/09 8:26:57 com.apple.SystemStarter[30] Starting up Missing Sync Listener
    05/04/09 8:26:57 com.apple.SystemStarter[30] Starting HP IO Monitor
    05/04/09 8:26:58 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/hypervisor.kext is already loaded
    05/04/09 8:26:58 com.apple.SystemStarter[30] Starting HP Trap Monitor
    05/04/09 8:26:58 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/vmmain.kext is already loaded
    05/04/09 8:26:59 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/ConnectUSB.kext is already loaded
    05/04/09 8:27:00 com.apple.SystemStarter[30] kextload: extension /System/Library/Extensions/Pvsnet.kext is already loaded
    05/04/09 8:27:00 com.apple.SystemStarter[30] kextload: /Library/StartupItems/Parallels/Pvsvnic.kext loaded successfully
    05/04/09 8:27:06 com.apple.SystemStarter[30] Sun Apr 5 08:27:06 wslys-Mac.local Missing Sync Listener[77] <Warning>: 3891612: (CGSLookupServerRootPort) Untrusted apps are not allowed to connect to or launch Window Server before login.
    05/04/09 8:27:06 com.apple.SystemStarter[30] Sun Apr 5 08:27:06 wslys-Mac.local Missing Sync Listener[77] <Error>: kCGErrorRangeCheck : On-demand launch of the Window Server is allowed for root user only.
    05/04/09 8:27:06 com.apple.SystemStarter[30] Sun Apr 5 08:27:06 wslys-Mac.local Missing Sync Listener[77] <Error>: kCGErrorRangeCheck : Set a breakpoint at CGErrorBreakpoint() to catch errors as they are returned
    05/04/09 8:27:08 com.apple.SystemStarter[30] _RegisterApplication(), FAILED TO establish the default connection to the WindowServer, _CGSDefaultConnection() is NULL.
    05/04/09 8:27:20 com.apple.launchd[1] (com.apple.UserEventAgent-LoginWindow[123]) Exited: Terminated
    05/04/09 8:27:20 com.apple.launchctl.Aqua[129] launchctl: Please convert the following to launchd: /etc/machinit_peruser.d/RemoteUI.plist
    05/04/09 8:27:20 com.apple.launchd[116] (com.apple.AirPortBaseStationAgent) Unknown key for boolean: EnableTransactions
    05/04/09 8:27:21 com.apple.FolderActions.enabled[130] launchctl: Error unloading: com.apple.FolderActions.folders
    05/04/09 8:27:42 quicklookd[146] [QL ERROR] 'Creating thumbnail' timed out for '<QLThumbnailRequest /Users/wsly/Downloads/m090374535329zdwg_650ref.mov>'
    05/04/09 8:27:42 Dock[138] [QL ERROR] quicklookd crashed while thumbnailing /Users/wsly/Downloads/m090374535329zdwg_hdref.mov
    05/04/09 8:29:52 com.apple.launchd[1] (com.apple.aslmanager[218]) Exited abnormally: Segmentation fault

    Try repairing the disk through the Mac OS X install disk.

  • Cannot see asset report year 2008

    cannot see asset report year 2008
    the system show that i must change fiscal year.
    but i want to see report year 2008 before calculate depreciation month 12.2008.
    what should i do ?
    please help.

    Hi
    If u use fiscal year V3 Variant means April to march , thenthis error is not showing
    But if u use calender year variant means Jan toi Dec , then this error is
    showing
    U can change asset Fiscal year first , then u see the report
    Note : it is not mandetory u run the depreciation first then u chnage the asset  fiscal year
    In Asset  accounting 2 financial period are open
    Suppose if u  use fyApril 2008 -march09 and new financial year start april2009-march10 , then u close the period in asset accounting april2007-,march08
    Same in case of calneder yera , if u use calender yera jan 08 to dec 09 and  new financial year jan2010 to dec 2010, then u close the periodin asset accounting jan 07 to dec 07
    so first u close the asset period t.code ajab , then u chnage the fiscal year ajrw
    Then u see the report
    If u have any query , feel free ask me , if this is suitable then give me suitable point out  of 20
    Regards
    Roobal sehgal

  • Lion-Windows users cannot see attachments

    I just upgraded to Lion, and now some Windows users cannot see/find attachments. I did all that was advised (clicking on the "Windows user friendly" list), but to no avail. I sent to several Windows users and no one can see attachments with the new Mail program. Also, one of the most important icons in the Mail toolbar ("Add Attachment") seems to be missing. This sometimes helped in previous Mail versions when sending to PCs, but I cannot locate it in Lion. Looks like I will have to use Microsoft Office Outlook for email. This is too bad, as I like the other features the new Apple Mail program has, but must use a trustworhty email program.

    Scott,
    The issue is one I am chasing, and is due to Lion's change to not send Plain Text (apparently).  Although changed in the Compose window, when reviewed, it will have been sent with HTML, anyway.
    While the actual problem is with MS and Outlook or Outlook Express, the work around once was to use the command to Make Plain Text before sending.
    Ernie

  • My users cannot see my java applets

    I have a few java applets on my web page, but most of the users cannot see them.
    I have changed my html's with the HTML Converter, hoping to overcome the problem, and got the following codes in my html's:
    In the <OBJECT> tag:
    http://java.sun.com/products/plugin/autodl/jinstall-1_4-windows-i586.cab#Version=1,4,0,0
    In the <EMBED> tag:
    http://java.sun.com/products/plugin/index.html#download
    Questions:
    1. Will these URL's in the html automatically download, or tell the user about the java installations he needs?
    2. Is it the Java-Plugin or the Java Virtual Machine users have to download to view java programs?
    Even if you don't have the answer I would be grateful if you can tell me if you are able see my java applet. If you can, you should see a flashing text reading "Mixed" in the middle of this page:
    http://medlem.spray.se/kungsgarden/mixed_e.htm
    Best regards,
    Mona

    Questions:
    1. Will these URL's in the html automatically
    download, or tell the user about the java
    installations he needs?Yes, on most browsers, the URLs and html you have written will automatically download the plugin or tell them where to go to get it. As a rule of thumb, if your users are on IE the plugin will automaitcally be downloaded. If your users are on Netscape they will be directed to the url in the embed tag. Your page looks right. It could be the code has an error in it and it is not the html. See my previous reply. Looks for errors and post them for me to see.
    2. Is it the Java-Plugin or the Java Virtual Machine
    users have to download to view java programs?The Java plugin run the Java Virtual Machine. So, they have to download both to view applets, but they come together since the Java Virtual Machine is inside the Java Plugin.

  • Please help I cannot update my Keynote

    Please help I cannot update my Keynote.I am trying to download the update but the message that I get says: The application could not be downloaded the file keyedobjects.nib couldnt be saved in the folder "com.apple.iwork.keynote.Gizmo.Turntable.nib" and it prompts me to retry but everytime I get the same report.

    try goind to apple, support, type keynote update in the search box and download the version you need.
    Also one or more of your third party apps could be the prolem. You can try uninstalling them one at a time till the download goes, then re-install them.
    Make a back up FIRST!

  • HT201270 i have just updated my old 3GS and now when i am on restore the window is comming up and asking for a password. i have not set up a password for restore, please help how i can restore my date???

    i have just updated my old 3GS and now when i am on restore the window is comming up and asking for a password. i have not set up a password for restore, please help how i can restore my date???

    capriz wrote:
    i have just updated my old 3GS ...
    To what... iOS 7 is Not supported on the 3 GS

  • New Jabber user cannot see (only) one of the added buddies

    Running ichat server, just a handful of OD users. OD is on the same machine as Ichat server. Nothing is limiting the use of Ichat by any of the OD users. Server G5 10.4.9, Clients managed Intel Imacs 10.4.9
    Added a new user.
    New user can add buddies in the Jabber List.
    New user can see all but 1 of them in the List.
    One of the buddies, lets say UserX, can see the new user in her Jabber List.
    No matter what we have tried from within Ichat the new user cannot see UserX.
    Both users are members of the same groups and have matching access abilities.
    Any suggestions. Thanks for looking at this.

    New user can see all but 1 of them in the List.
    If I understand it this correctly, 'new user' can see all other buddies except one. And all the other users can see this buddy.
    Lets call the new user "userX" and the one they cannot see "userY" and lets call your ichat server "jabber.myserver.com"
    The configuration files for users buddylist is stored in the spool di rectorywhich you can find at /var/jabber/spool/. In there you will find a directory the matches the name of your ichat server. For me that is jabber.clayford.com. In this directory you will find one xml file for eash user of ichat server. Their file name is the OD logon name for the server.
    Stop the ichat server service and make back up of any files you edit before you start.
    Open the file for "userX.xml" In this file you will see some xml code that starts <item jid='[email protected]' subscription='xxxxxx'>. there will be a number of them, one for each buddy.
    Mke sure the xxxxxx is the word 'both' [with the quotes] and if the text ask='subscribe' exists in that line before the >,remove it. So that definition should now be: <item jid='[email protected]' subscription='both'>.
    Save the file and now open the file userY.xml and check that the item <item jid='[email protected]' subscription='both'> exists.
    Restart the ichat server and the problem should be fixed...

  • One user cannot see Inactive Addresses in Account Overview

    One user cannot see Inactive Addresses in Account Overview in the CRM 7.0 IC.
    This user has the same roles and authorizations as all the other users.
    We have also performed a user comparison in CRM and ERP and have also reset the user buffers in both systems.
    If I copy the user to another user in CRM and ERP the copied user can see the Inactive addresses. A user comparison shows that the user and copied user are identical.
    Any ideas?
    Aubrey Smith

    Just a gamble, but check his user parameters in SU01.

  • User cannot see tax amount while creating PO

    Hi All
    My user cannot see tax amount while creating PO but on displaying the PO after saving he can see the tax amount in the PO.
    Is there any authorisation issue or what is the proble

    Please check the autorixation. Take the screen shot of /nsu53 and contact with BASIS person
    regards

  • Why is it when I convert a Keynote show into HTML, PC users cannot see it properly? Using latest OS and Keynote versions.

    Why is it when I convert a keynote show into HTML, PC users cannot see it properly on their computers?

    JohnRobertBrown wrote:
    It looks perfect using Google Chrome on my Mac. But doesn't work well on Explorer on a PC.  It seems to be way off center.
    There is never any guarantee that automatically generated html will look right on every browser, especially Explorer.  For max compatibility with MS stuff it's best to use Office to start with instead of iWorks.
    I don't know whether you could manually edit the Keynote html to make it work better with Explorer.  It would be interesting to know whether it looks right in Windows Safari, Chrome, or FireFox so you could know whether only IE does it wrong.

  • I have a application installed in my apps folder but others users cannot see them

    I installed an app on my imac using OSX Lion. The app is in the application folder of the admin account. The other standard users cannot see the app. Is there a way that they can use the app and see it in the application folder when they log in?

    Then move it into their application folders as well.

Maybe you are looking for