!!Please Help!! video playback error

A video (a very important one of my daughter's performance) was recorded directly to my phone (BB 8900 curve).  When I was done recording, it played 2 or 3 times with no problem. About an hour or 2 later, I tried playing it for someone else and it kept stating "error has occurred attempting to play media".  After a few attempts to play it, ALL my media files were gone!
Thankfully I have since then recovered the pictures and it shows that the video is there, but it still states that there is an error.
I ran a disk utility check twice and still nothing!  Please tell me there is something I can do to get this to work again so I can save it somewhere. This was such an important event!!

first thing, make a copy ofthe video on your PC.
if you do not know how, please read the following link.
http://supportforums.blackberry.com/t5/BlackBerry-Desktop-Software/HOWTO-use-your-blackberry-as-a-US...
once that is done, you can try the following :
I think you can try two things : the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.
Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Right Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.
Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.
Please tell us if it works for you.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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                    Family: CoreTech
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                    Family: CoreTech
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                    Family: CoreTech
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    -------------------------------------- Summary --------------------------------------
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    Family: Shared Technology
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    MinVersion: 0.0.0.0
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    MinVersion: 0.0.0.0
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    MinVersion: 0.0.0.0
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    ----------- Payload: {4C08199E-0D93-4227-8325-F024E71CA7A1} Adobe SING CS5 3.0.0.0 -----------
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    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2)
    ----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
    ----------- Payload: {5BDE0A1B-35BF-4224-A54F-73786EECDFC1} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_GBLanguagePack 11.1.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)
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    ERROR: DW050:  - Adobe CSXS Extensions CS5.5: Install failed

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          invalid_dynpronummer = 4
          invalid_request      = 5
          no_fielddescription  = 6
          invalid_parameter    = 7
          undefind_error       = 8
          double_conversion    = 9
          OTHERS               = 10.
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          separator_not_allowed   = 10
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