Please help...viruses prevent me from recovering my laptop and to use virtus removal

I am trying to restore my laptop to factory settings with saving my folders. My laptop has a webstroids virus is the reason for me doing this. When the factory image recovery was finished or about finished this message pops up.....
Restore7.exe-Application Error the instruction at 0x771fbea9 referenced memory at 0x00000000. The memory could not be read.
Now what do I do? I bought the Norton 360 and it wouldn't even protect my laptop before that's another reason I wanted to restore the laptop. It wouldn't even let me install the Norton virus removal.

Hi,
Assuming you have Windows 7 you can try to perform recovery without backup but you'll loose all data.
How to Perform an HP System Recovery
Does your notebook still boot to windows? If it does then try downloading and running the following virus removal tools in normal mode or Safe Mode with Networking(Recommended)
https://www.malwarebytes.org/mwb-download/
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
If non of the above works then the next option would be to get the Recovery Discs for your notebook.
Obtaining HP Recovery Discs or an HP USB Recovery Drive
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

Similar Messages

Hi. I want to sell my phone how can i prevent anyone from recovering my photos and vids??

Hi. I want to sell my iphone but I don't want the buyer or anyone to recover my pics and vids and everything isthis possible? How can i abandon the phone? And how can I prevent the buyer recovering my pics and vids and data?? Thanks

Two different things -
The phone is different than your Apple ID
Ergo - if you turn off Find my iPhone and restore as new from iTunes to where there is the Hello screen - it essentially has cleaned out your information - can some one still get information from files on the hard drive - probably but the expense to get that (not knowing what you have on there) versus benefit - would deter most people. AND it would mean taking the phone apart - I would not worry too much about that.
I would not delete the Apple ID - you can use that to sync your next phone with the backup

PLEASE HELP - cant switch frame from html to excel and vice versa!!

Hi
I'm have been unable to dynamically change an html frame to display in excel format.
The variable that determines whether this page should be html or excel comes from another frame.
Its not working...
Any ideas why this would be?
seems to be a straight forward issue, but I can't seem to solve it.
****code below****
<%
String xFmt = (String)request.getParameter("passFmt");
if (xFmt == "1")
response.setContentType("application/vnd.ms-excel");
else
response.setContentType("text/html");
%>

SORRY...."my bad" (as it were)...
should have been
if (xFmt.equals("1"))
rather than
if (xFmt == "1")

I have the 5S and there is a check mark next to no sound when phone is in lock mode that prevents me from getting my calls and messages. How can I turn that off? Clicking it does nothing. Please help! Thanks!

I have the 5S and there is a check mark next to no sound when phone is in lock mode that prevents me from getting my calls and messages. How can I turn that off? Clicking it does nothing. Please help! Thanks!

Thanks for taking the time to try to help me. . I checked and the Do not disturb is off. The check is still there stopping calls from coming in when phone is locked. Any other ideas? Thanks again!

My notebook is simply death, so I cannot sync my Ipod with another notebook. What can I do? Please help me! Greetings from Austria

My main notebook crushes and now I would like to sync my Ipod with annother notebook! So what ca I do? Please help me! Greetings from Austria

See Recover your iTunes library from your iPod or iOS device.
tt2

TS3694 i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

i think itunes has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

From the article which you posted your question from:
Errors related to downgrading iOS
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive and then tried to transfer it to my iMac. My music skips like a scratched cd now and I can't add any to my iPhone. Help please!

I have two apple id's one from my old laptop and one from my iPhone. I saved my iTunes library to my external hard drive right before my old mac laptop died and then tried to transfer it to my new iMac. Now when I try to play my old music it skips like a scratched cd. Also, now I can't add any music to my iPhone unless it was purchased recently through itunes and downloaded through icloud. I tried to "Organize" my library in hopes of correcting the problem but my iMac just ejects my external harddrive part way through. Please help!

Ejects the harddrive?
Of what did your old Mac die?
It sounds to me like you have some file corruption somewhere. Either in the transfer of your library to the external or the external itself is flaky if it keeps ejecting.

I have macbook pro 13" I want to know how to copy files from my mac to the external Toshiba Hard Drive. I can't even delete files from my external hard drive. please help me my macbook HD is almost full and I have to copy my images to the Toshiba HD

I have macbook pro 13" I want to know how to copy files from my mac to the external Toshiba Hard Drive. I can't even delete files from my external hard drive. please help me my macbook HD is almost full and I have to copy my images to the Toshiba HD

To delete files from your external HDD, attach it to your MBP and drag the unwanted files to trash and then empty trash.
Then you select the files that you want to transfer by 'drag and drop' to the external HDD and trash the files on your MBP.
Ciao.

Bluetooth shuttted down after I updated to Mavericks, please help me ! I am 70 Years old and worked very happy with my iMac (21,5" mid 2010, 3,2 GHz Intel Core 3) until I updated him from SnowLeopard 10.6.8 to Mavericks 10.9.2. 2 Days all was OK. Next M

Bluetooth shuttted down after I updated to Mavericks, please help me !
I am 70 Years old and worked very happy with my iMac (21,5“ mid 2010, 3,2 GHz Intel Core 3)
until I updated him from SnowLeopard 10.6.8 to Mavericks 10.9.2.
2 Days all was OK. Next Morning-Start he needs (until now) 3 minutes to show me a SCREEN only milky white. After that he starts like ever with all ICONS in about 1 minute. (together 4 min.)
..But I must notice, that I cannot make anything, because the „BLUETOOTH APPLE WIRELESS KEYBOARD and the APPLE MAGIC MOUSE“ doesn't work anything like before.
I could nothing do, I must drop my APPLE only out.
That I maked ever 10x and all was the same... (Maveriks also 4x new updated)
I taked my Logitech-Bluetooth-Mouse from the WIN-Laptop, dropped it in USB from iMAC...and in one second I could work only with this MOUSE...I buyd the Logitech COMBO K520 and all was OK now with my lovely APPLE iMAC to work with him...But without APPLE KEYBOARD and MAGIC MOUSE...and with a 4 min. -START until now.
I asked the EXPERTS from APPLE-SUPPORT under Tel. 0800-6645451 in Germany, became a Number, maked many Things by starting new, but the mistake after all is the same like before.
When I look into ...Apple/ Info/System/ Hardware/ Bluetooth ..my APPLE says: NO INFOs FOUND (Es wurden keine Informationen gefunden.)
Under Hardware/ Diagnose : Selbsttest beim Einschalten: zuletzt ausgeführt: 15.05. 14, Ergebnis: Bestanden (that means OK) !!
I asked many Peaple, who sold APPLE-Computers in the STORS, but they all had no IDEA, how they can help.
I think, it could be a DRIVER when Starting the BIOS, JAVA RUNTIME a.s.o...
Is an Expert under YOU to help me by my Problem with this iMAC ?

dietmarfromdeu,
if you start up your iMac in Safe mode, do you still have Bluetooth problems with your Apple wireless keyboard and Magic Mouse?

HT201493 How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

How do I get my old apple ID/email from popping up and asking to verifie it's getting annoying? I've change everything to my new email an my old one keeps popping up please help me stop it from popping up all the time?

Did you change the ID you are using for iCoud? If so, did you delete the account, then sign back in with your new ID on your device?

Please help my ipod disconnected from the Internet and wont reconnect and i did the right password

please help my ipod disconnected from the Internet and wont reconnect and i did the right password

- Do other devices still connect to the network?
- Does the iPod connect to other networks?
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points

Every time I turn on my laptop about half a dozen previous documents open up and I have to close them before I can begin. Can anyone help me prevent this from happening as it's driving me nuts!

Every time I turn on my laptop about half a dozen previous documents open up and I have to close them before I can begin. Can anyone help me prevent this from happening as it's driving me nuts!

First thing to (un)check:
When you shutdown/restart, there's a dialog box which confirms your request. In that box is a little checkbox which you should uncheck.
charlie

Please help me to convert from 5.0 to 2009

Please help me to convert from 5.0 to 2009
Source LabVIEW version: LabView 5.0
Target LabVIEW Version: LabView 9.0
Thank you so much..
Solved!
Go to Solution.
Attachments:
shutter.llb ‏255 KB

LabVIEW 9.0
Attachments:
shutter.llb ‏90 KB

HT5570 I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions

Please help 'Translate' These codes from AS2 to AS3 for me

Hi, i need help 'translating' these codes from Action Script 2 to Action Script 3. Please Do it for me:
toc    loadText = new LoadVars();
    loadText.load("Curie.txt");
    loadText.onLoad = function(success) {
        if (success) {
            // trace(success);
            Curie.html = true;
            Curie.htmlText = this.Curie;
Please translate it for me, i need it ASAP thanks
Kenneth

Thank you for helping me
Kenneth
Date: Thu, 15 Oct 2009 05:49:14 -0600
From: [email protected]
To: [email protected]
Subject: Please help 'Translate' These codes from AS2 to AS3 for me
Take a look at that:
http://livedocs.adobe.com/flash/9.0/ActionScriptLangRefV3/migration.html
There is a LoadVars section on that.
There is also a tutorial here:
http://www.republicofcode.com/tutorials/flash/as3externaltext/
Cheers,
CaioToOn!
>

Please help...viruses prevent me from recovering my laptop and to use virtus removal

Similar Messages

Maybe you are looking for