Please help with a buying decision

I'm a new Mac user. Two things happened in the past few months that is turning me off to Apple, but I'm still ambivalent.
1. I bought when they were running a promotion for rebates on the ipod and a printer. So two days after I got these items, my 2 year old niece was diagnosed wtih cancer and rebates were the last thing on my mind. So 10 days after the rebate date, I wrote a letter and put in all the paperwork and asked if they could kindly extend the date as I wouldn't have bought the other items without the rebate. But they didn't and I thought that was pretty intolerant.
2. I bought an ibook g4 14.1 in August 2005. I was using it under normal and careful use--slowly sliding it into a shelf and it wasn't all the way closed and hit the shelf and the lcd cracked in a spot in the corner, leaking and spreading.
I understand Apple won't cover screens, but I'm pretty angry because the iBook is advertised as being "built to make an impact and take an impact" yet the screen broke so easily. So I did the best I could with what I had, took the loss, and sold it for parts.
So I'm torn--do I go back to the dark side (PC's) or are there compelling reasons I should continue to be a Mac user. Part of me wants to be convinced to stay with Apple because I hear such great things about them, but these two experiences make me feel like I'm a fool to continue buying their products.
Thanks in advance for any insight.

Hi, Welcome to Apple Discussions!
First thing: 2-3 years ago I switched to Apple and now I have to admit that was one of the most beautiful and clever things I ever done in my life.
I think you were just unlucky with Apple products but I suggest you to buy a Mac because they produce great computers and Mac OS is the best OS ever! I know that you could be not sure to buy another Mac but remember that in a PC you'll find less system performances and more difficulties and troubles (settings, spyware...). If you want to buy a notebook I suggest you the iBook because it's a complete computer and you can use it for common tasks and some pro applications. If you're looking for a desktop, take a look at the new iMac... I think it's the best buy (specs - $).
Post another message if you need more help, bye!

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    Hi, Welcome to Apple Discussions!
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    I think you were just unlucky with Apple products but I suggest you to buy a Mac because they produce great computers and Mac OS is the best OS ever! I know that you could be not sure to buy another Mac but remember that in a PC you'll find less system performances and more difficulties and troubles (settings, spyware...). If you want to buy a notebook I suggest you the iBook because it's a complete computer and you can use it for common tasks and some pro applications. If you're looking for a desktop, take a look at the new iMac... I think it's the best buy (specs - $).
    Post another message if you need more help, bye!

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