PLEASE help with back up iphone 3gs to windows 7? cant find files!

Hi there
Can someone PLEASE PLEASE HELP ME! I am at my wits end with this. I have an Iphone 3GS with softare 3.1.3 . I am trying to back up my contacts/calendar/apps so I can download the newer software version 5 and so I can get a new Iphone 4S.
As I have window 7, when I sync my device. It chooses to sync Contacts to 'Windows Contacts' and Calendar to 'Outlook' and Bookmarks to 'Internet Explorer' and Notes to 'Outlook'
I do not use Outlook but have it on this laptop. However when I looked at it to find my iphone calendar and notes, they are not there.
Also I cannot locate my Contacts anywhere on my laptop
They are not in Users/(username)/ apps
as I dont have a folder under user name that is called Apps!
Any help would be much appreciated from anyone
Thanks
Liz

Welcome to the discussions,
Did you go through the suggestions mentioned in this troubleshooting article? http://support.apple.com/kb/TS1495
Also make sure that you have the latest BIOS updates for your computer and Apple Device Service is installed and active: http://support.apple.com/kb/TS1567

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