Please help with CS5 "Help" problems

I installed Photoshop (V12.0) and Dreamweaver CS5 yesterday  -  8G Memory  Win 7 Pro 64 bit with Kaspersky 2011 IS which I disable during downloads
I cannot access "Help" in either - I get the message "... cannot find Adobe Air - please download from adobe.com/go/getair"
I've attempted this many times but get the message Air already installed but, I cannot find AIr anywhere in the Registry. I've also failed to install thedownloaded  upgrade to Photoshop 12.0.1. I seem to have downloaded Adobe Flash OK.
I've gone almost mad trying to get to the point where I could actually post to this forum, hope next time the journey here will be shorter.
Would be grateful for any help and thanks for past help
warmest regards
grifd

Adobe AIR normally appears at or near the top of your Programs and Features list (within the Control Panel).  I take it it's not there for you?
Did you try to install the Photoshop 12.0.1 update directly from Adobe's installer, or did you fail the automatic update?  If the latter, try this link:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4733
(which is referenced from)
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
-Noel

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