Please help with email setup

I can't set up a bellsouth account on ipad, using info from Outlook that works fine on a pc

you cant set it up in your mail app on your iphone to my understanding... Microsoft did not make this easy, since it needs a plug in on your computer to work and does not use standard pop3 protocals. Blame Microsoft not Apple on this one
My suggestion
Bookmark and use http://mobile.live.com to check your Hotmail account, it is designed for mobile phones and loads quick

Similar Messages

  • Can Someone Please Help with Email Setup!

    I know it maybe a sin, but I have a hotmail account, I been trying to on my Iphone. It doesn't seem to be working, can some please help me out

    you cant set it up in your mail app on your iphone to my understanding... Microsoft did not make this easy, since it needs a plug in on your computer to work and does not use standard pop3 protocals. Blame Microsoft not Apple on this one
    My suggestion
    Bookmark and use http://mobile.live.com to check your Hotmail account, it is designed for mobile phones and loads quick

  • Easier way to view phone call logs? Also, help with email setup...

    1.  On my 8220 it's not very efficient to view past call logs and or missed calls.  I have to go into my Messages folder, click the menu button, scroll down to 'view folder' and then scroll down to my 'Phone Call Logs'.  Is there a way to create a folder dedicated to viewing call logs and my missed calls on my home screen without going through all that timely navigating?  Is there a special download for this application?  I've seen this folder on the BB 101 tutorial webpage.
    I'm with Rogers Wireless if that helps.
    2.  When I select the Email Setup it only gives me the the option to "I want to use a work email account with a BlackBey Enterprise Server" and no option for the "I want to create or add an email address" which I see on the BB 101 tutorial webpage.  Well, I'd like to create or add an email address.  How can I get that option on my phone?
    Oh and one more thing, is the 8220 able to run the BB maps application?
    Any help is much appreciated!

    1) While in your messages folder, try pressing ALT + P to bring up the phone logs without all the navigating. (I know that works on other BB models, I don't know on the 8220).
    2) Do you have a BB Data Plan on your carrier account? Once it is , you will get the personal email setup icon.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Please help with email and synching

    Hoping someone could help with my email!! I have my show filed messages to off. So, when I go in the hub and click my one email account, it shows all my filed emails, such as a folder named old mail. Now, I can fix this by clicking on the dropdown and click inbox, then it shows just my inbox and no filed messages. But if I get a text or FB and enter that in the hub, then click back in the email account it then shows all my filed messages. I just want to see my inbox and that is it! Why is this not working right? I'm on 10.1 and using Microsoft Exchange. I have my old mail being synced, but I don't want to see my old mail. It's literally thousands of emails.  If I unsych old mail then it is fine...but if I want to file something to the old mail file, then the whole thing sychs again and shows all my filed messages.
    I don't know why this is becoming so difficult, but I just can't continue with my email folder showing all of these folders I don't want to see. The email is hard enough without seeing a line of the body of the email and only the subject....this is making it even more crazy for me. I really want to stick it out....but not sure if I can...and I want to. Is this a bug or just the new way BB handles email.  Assuming its a bug being I have filed messages not to be seen.

    Finally, this plug-in is ready for beta testing on www.amazoncanvas.com
    Thank you all who have participated in this program.

  • Help with email setup.

    I have gone through and read as many posts as I can about this and still can't find the answer or proper way to do it. I have a hand me down 8310 Curve. The person that gave it to me showed me how to go in and wipe handheld and I did do that. I have done the soft reset and gone into the personal email account setup. I get a message that this device has an account already that exists and to call the 800 number. Any help will be greatly appreciated.

    Melric, Greetings, and welcome to the BlackBerry.com Support Forums.
    And when you called that 800 number....?
    I am guessing that the previous owner has not removed the PIN of that BlackBerry from his previous account... tell him to call his carrier to do so.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Help with Email Setup after System Update

    I performed a software update on my phone last night and it erased my email account.  When I go back to reactivate my account, it asks for my password but will not activate.  How can I reactivate the email account?
    Solved!
    Go to Solution.

    Please try this, using your BlackBerry browser...
    Go to mobile.blackberry.com
    Scroll down to Communication and then to Email.
    Choose the appropriate email set up options.
    Does this work for you?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I need some basic help with Email setup

    Hello, I ve just been connected to infinity and I m trying to setup a few email addresses but the BT yahoo system is confusing me.
    I managed to create a new email (sub account) for my wife but I m struggling with finding a way to have a couple more for myself. Do I really need to make a sub account for each email?
    The default email has my name and surname in it which is not something I generally use for that purpose, I would only use that one for close friends and family, I would like to setup another one for general use and one for when there is a likelyhood it ll get a lot of spam.
    The way to add extra emails is usually very simple (with previous isps) , login to "manage my account" and choose username and password then enter the details in outlook express.
    With BT I m having to deal with the Yahoo thingy, which does a lot of more than just emails but at this time I have interest in it at all.
    1 - I would simply like to setup a few emails to use with outlook express, what is the best way to achieve that ?
    2 - The yahoo email seems to be part of a network like facebook, as I  don t intend to use that side of it I would prefer not to have my personal details associated with a profile that I do not  need . It seems to be for public viewing by default.
    Can I set up and use my emails without having an online profile for yahoo?
    How do i keep my details offline (not publicly viewable in yahoo)?
    thanks.

    yes!
    you get one prime email address. the one you agreed to and the one to set up your bt mail, it was in letter confirming bt set up. (order ref)
    for more for yourself, or anybody else,  its got to be sub. up to ten for INF2
    I have set up 4 sub accounts with different names, etc. but use the same password for all 5 .
    I then had them set up with outlook express, there is a bt prog to do this. look on site.
    Then I use incredimail as my final mail client, this also has a prog to set up from outlook express.
    so all my mail to and from me ends up in incredimail with my 4 sub accounts, using one as my prime.
    my bt prime I do not use, as it is my full name.
    so far so good, just a bit slow finding its way, like you my previous ISP (tesco) was less complicated, but slow copper wire.
    good luck
    Ronin22
    In the end we will all be star dust.
    Then start all over again.

  • Please help with Ir setup.

    I have 845 PE Max motherboard with 5 pin Ir conector, my Ir have 5 pin (straight) conector which I used on old 815 6337 Le5 motherboard.
    How now I can conect on new motherboard?
    Thanks
    Scenic

    Now I conect 4 wires on my motherboard Ir conector lik write in Manuals but I stil can't use my
    Actisys Ir 210 L .
    It sems to me that is problem in Bios setings.
    I use:
    Port 2F8/com2
    and ASKIR - is this corect? it could be IrDa, HPSIR
    Please if enyone can help me with this problem.
    Otherwise the Motherboard is good and works wery stabil.
    Scenic ?(  ?(

  • Please help with printer setup

    I cant seem to get my new canon mp530 printer to work via airport extreme or express. I have downloaded the driver software on both powerbooks, and have been able to print when the usb is plugged in directly.I am replacing a hp1600 that worked over this network. Thank You...the error message i get is"error :300.the printer does not respond.make sure that the printer is powered on and properly connected to your computer.
    Message was edited by: lawrence gelman

    Were you actually able to print successfully over the wireless connection? My printer responds wirelessly-- the print try opens, the paper feeder turns, but then I get a 306 error.
    I spent hours with tech support yesterday-- two different guys-- and both said I am trying to do the impossible. They say the Base Stations are only designed to deal with printers via USB.
    But I don't see why the Base Station should care whether the wireless device is a printer or xbox or what have you, if it is wireless enabled.
    It's all very frustrating.

  • Please help with SIP configuration on 2801 router

    Hi All.
    Please help me to setup a SIP account. I’m already struggling to do that for a few days, and can’t find out how to finish that. We have 2xISDN lines running, so I need to add a SIP trunk to existing config.
    The information from our SIP provider:
    We have issued the following DDI range: 018877000 – 99
    There is no need to register the DDI’s as these will be offered to your PABX IP address provided to in the completed SIP trunking form.
    Configuration details are as follows:
    Our Primary Proxy:-        99.234.56.78
    Codec supported:-             G711Alaw, G729 (G711Alaw is the preferred codec)
    Fax Support:-                     T38 and G711Alaw
    DTMF:-                                 RFC2833 and INFO
    CLI Method:-                     Remote-Party-ID
    Trunk doesn’t require registration; you just need to send Invite. In cisco this is done through Dial-peer session-target command. We are authenticating your IP address for outgoing calls and incoming calls we then forward to the IP mentioned in the sip form.
    This is a SIP configuration on Cisco2801 router (I used outgoing calls only):
    translation-rule 10
    Rule 0 ^90 0
    Rule 1 ^91 1
    Rule 2 ^92 2
    Rule 3 ^93 3
    Rule 4 ^94 4
    Rule 5 ^95 5
    Rule 6 ^96 6
    Rule 7 ^97 7
    Rule 8 ^98 8
    Rule 9 ^99 9
    interface FastEthernet0/0.1
    description ***DATA VLAN***
    encapsulation dot1Q 1 native
    ip address 10.1.1.101 255.255.255.0
    interface FastEthernet0/0.2
    description ***VOICE VLAN***
    encapsulation dot1Q 2
    ip address 192.168.22.1 255.255.255.0
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    h323
      call start slow
    sip
      bind control source-interface FastEthernet0/0.2
      bind media source-interface FastEthernet0/0.2
      registrar server expires max 36000 min 600
    voice class codec 1
    codec preference 1 g729r8
    codec preference 2 g711ulaw
    codec preference 3 g711alaw
    dial-peer voice 1 pots
    description ### External Dialling via BRI ###
    preference 7
    destination-pattern 9T
    translate-outgoing called 10
    direct-inward-dial
    port 0/0/0
    forward-digits all
    dial-peer voice 2 pots
    description ### External Dialling via BRI ###
    preference 2
    destination-pattern 9T
    translate-outgoing called 10
    direct-inward-dial
    port 0/0/1
    forward-digits all
    dial-peer voice 9000 voip
    description ** Outgoing calls to SIP **
    preference 1
    destination-pattern 9T
    voice-class sip dtmf-relay force rtp-nte
    session protocol sipv2
    session target ipv4:99.234.56.78:5060
    dtmf-relay rtp-nte
    codec g711alaw
    no vad
    sip-ua
    timers connect 100
    sip-server ipv4:99.234.56.78
    I used debugging commands to troubleshoot the calls.
    2801(config-dial-peer)#
    094509: Jan 24 09:27:06.204: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Calling Number=211, Called Number=, Voice-Interface=0x65FA35B4,
       Timeout=TRUE, Peer Encap Type=ENCAP_VOICE, Peer Search Type=PEER_TYPE_VOICE,
       Peer Info Type=DIALPEER_INFO_SPEECH
    094510: Jan 24 09:27:06.204: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=20018
    094511: Jan 24 09:27:06.716: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=9, Peer Info Type=DIALPEER_INFO_SPEECH
    094512: Jan 24 09:27:06.716: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=9
    094513: Jan 24 09:27:06.716: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094514: Jan 24 09:27:06.716: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094515: Jan 24 09:27:06.816: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90, Peer Info Type=DIALPEER_INFO_SPEECH
    094516: Jan 24 09:27:06.816: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90
    094517: Jan 24 09:27:06.816: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094518: Jan 24 09:27:06.816: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094519: Jan 24 09:27:06.912: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=908, Peer Info Type=DIALPEER_INFO_SPEECH
    094520: Jan 24 09:27:06.912: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=908
    094521: Jan 24 09:27:06.916: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094522: Jan 24 09:27:06.916: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094523: Jan 24 09:27:07.012: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=9086, Peer Info Type=DIALPEER_INFO_SPEECH
    094524: Jan 24 09:27:07.012: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=9086
    094525: Jan 24 09:27:07.016: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094526: Jan 24 09:27:07.016: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094527: Jan 24 09:27:07.116: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862, Peer Info Type=DIALPEER_INFO_SPEECH
    094528: Jan 24 09:27:07.116: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862
    094529: Jan 24 09:27:07.116: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094530: Jan 24 09:27:07.116: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094531: Jan 24 09:27:07.212: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=908621, Peer Info Type=DIALPEER_INFO_SPEECH
    094532: Jan 24 09:27:07.212: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=908621
    094533: Jan 24 09:27:07.216: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094534: Jan 24 09:27:07.216: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094535: Jan 24 09:27:07.316: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=9086215, Peer Info Type=DIALPEER_INFO_SPEECH
    094536: Jan 24 09:27:07.316: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=9086215
    094537: Jan 24 09:27:07.316: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094538: Jan 24 09:27:07.316: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094539: Jan 24 09:27:07.412: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862157, Peer Info Type=DIALPEER_INFO_SPEECH
    094540: Jan 24 09:27:07.412: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157
    094541: Jan 24 09:27:07.416: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094542: Jan 24 09:27:07.416: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094543: Jan 24 09:27:07.516: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=908621577, Peer Info Type=DIALPEER_INFO_SPEECH
    094544: Jan 24 09:27:07.516: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=908621577
    094545: Jan 24 09:27:07.516: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094546: Jan 24 09:27:07.516: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094547: Jan 24 09:27:07.612: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=9086215777, Peer Info Type=DIALPEER_INFO_SPEECH
    094548: Jan 24 09:27:07.612: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=9086215777
    094549: Jan 24 09:27:07.616: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094550: Jan 24 09:27:07.616: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094551: Jan 24 09:27:07.716: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862157774, Peer Info Type=DIALPEER_INFO_SPEECH
    094552: Jan 24 09:27:07.716: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774
    094553: Jan 24 09:27:07.716: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Partial Matches(1) after DP_MATCH_DEST
    094554: Jan 24 09:27:07.716: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=MORE_DIGITS_NEEDED(1)
    094555: Jan 24 09:27:10.711: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862157774T, Peer Info Type=DIALPEER_INFO_SPEECH
    094556: Jan 24 09:27:10.711: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774T
    094557: Jan 24 09:27:10.711: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    094558: Jan 24 09:27:10.711: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=9000
         2: Dial-peer Tag=2
         3: Dial-peer Tag=1
    094559: Jan 24 09:27:10.711: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Calling Number=90862157774, Called Number=90862157774, Peer Info Type=DIALPEER_INFO_SPEECH
    094560: Jan 24 09:27:10.711: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774
    094561: Jan 24 09:27:10.715: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    094562: Jan 24 09:27:10.715: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=9000
         2: Dial-peer Tag=2
         3: Dial-peer Tag=1
    094563: Jan 24 09:27:10.715: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Calling Number=90862157774, Called Number=, Voice-Interface=0x0,
       Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
       Peer Info Type=DIALPEER_INFO_SPEECH
    094564: Jan 24 09:27:10.715: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=9000
    094565: Jan 24 09:27:10.715: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862157774, Peer Info Type=DIALPEER_INFO_SPEECH
    094566: Jan 24 09:27:10.715: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774
    094567: Jan 24 09:27:10.715: //-1/6A877F6F9054/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    094568: Jan 24 09:27:10.715: //-1/6A877F6F9054/DPM/dpMatchPeersMoreArg:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=9000
         2: Dial-peer Tag=2
         3: Dial-peer Tag=1
    094569: Jan 24 09:27:10.719: fb_get_reject_cause_code: ERROR cause_code NULL
    094570: Jan 24 09:27:10.727: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.22.1:5060;branch=z9hG4bK47D116D3
    Remote-Party-ID: "Sam " <sip:[email protected]>;party=calling;screen=no;privacy=off
    From: "Sam " <sip:[email protected]>;tag=CDCFB8AC-F98
    To: <sip:[email protected]>
    Date: Tue, 24 Jan 2012 09:27:10 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 1787264879-1168380385-2421457215-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327397230
    Contact: <sip:[email protected]:5060>
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 244
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 3237 2021 IN IP4 192.168.22.1
    s=SIP Call
    c=IN IP4 192.168.22.1
    t=0 0
    m=audio 18258 RTP/AVP 8 101
    c=IN IP4 192.168.22.1
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    094571: Jan 24 09:27:11.227: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.22.1:5060;branch=z9hG4bK47D116D3
    Remote-Party-ID: "Sam" <sip:[email protected]>;party=calling;screen=no;privacy=off
    From: "Sam " <sip:[email protected]>;tag=CDCFB8AC-F98
    To: <sip:[email protected]>
    Date: Tue, 24 Jan 2012 09:27:11 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 1787264879-1168380385-2421457215-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327397231
    Contact: <sip:[email protected]:5060>
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 244
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 3237 2021 IN IP4 192.168.22.1
    s=SIP Call
    c=IN IP4 192.168.22.1
    t=0 0
    m=audio 18258 RTP/AVP 8 101
    c=IN IP4 192.168.22.1
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    094572: Jan 24 09:27:12.227: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.22.1:5060;branch=z9hG4bK47D116D3
    Remote-Party-ID: "Sam " <sip:[email protected]>;party=calling;screen=no;privacy=off
    From: "Sam " <sip:[email protected]>;tag=CDCFB8AC-F98
    To: <sip:[email protected]>
    Date: Tue, 24 Jan 2012 09:27:12 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 1787264879-1168380385-2421457215-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327397232
    Contact: <sip:[email protected]:5060>
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 244
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 3237 2021 IN IP4 192.168.22.1
    s=SIP Call
    c=IN IP4 192.168.22.1
    t=0 0
    m=audio 18258 RTP/AVP 8 101
    c=IN IP4 192.168.22.1
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    094573: Jan 24 09:27:14.227: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 192.168.22.1:5060;branch=z9hG4bK47D116D3
    Remote-Party-ID: "Sam" <sip:[email protected]>;party=calling;screen=no;privacy=off
    From: "Sam" <sip:[email protected]>;tag=CDCFB8AC-F98
    To: <sip:[email protected]>
    Date: Tue, 24 Jan 2012 09:27:14 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 1787264879-1168380385-2421457215-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327397234
    Contact: <sip:[email protected]:5060>
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 244
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 3237 2021 IN IP4 192.168.22.1
    s=SIP Call
    c=IN IP4 192.168.22.1
    t=0 0
    m=audio 18258 RTP/AVP 8 101
    c=IN IP4 192.168.22.1
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    I made some changes in the router configuration.
    I removed FA0/0.2 Voice interface from Voice service voip configuration (bind control source-interface FastEthernet0/0.2 and bind media source-interface FastEthernet0/0.2). And now it’s using ip address 10.1.1.101 (data ip).
    The debugging is changed now. I can send and receive a respond from SIP server. But  It shows an error: SIP/2.0 404 Not Found
    Then it moves to ISDN line, and use this line to make a call.
    102988: Jan 24 14:45:47.290: //-1/EDCA21089304/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862157774T, Peer Info Type=DIALPEER_INFO_SPEECH
    102989: Jan 24 14:45:47.290: //-1/EDCA21089304/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774T
    102990: Jan 24 14:45:47.290: //-1/EDCA21089304/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    102991: Jan 24 14:45:47.290: //-1/EDCA21089304/DPM/dpMatchPeersMoreArg:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=9000
         2: Dial-peer Tag=2
         3: Dial-peer Tag=1
    102992: Jan 24 14:45:47.290: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Calling Number=90862157774, Called Number=90862157774, Peer Info Type=DIALPEER_INFO_SPEECH
    102993: Jan 24 14:45:47.290: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774
    102994: Jan 24 14:45:47.294: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    102995: Jan 24 14:45:47.294: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=9000
         2: Dial-peer Tag=2
         3: Dial-peer Tag=1
    102996: Jan 24 14:45:47.294: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Calling Number=90862157774, Called Number=, Voice-Interface=0x0,
       Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
       Peer Info Type=DIALPEER_INFO_SPEECH
    102997: Jan 24 14:45:47.294: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=9000
    102998: Jan 24 14:45:47.294: //-1/EDCA21089304/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862157774, Peer Info Type=DIALPEER_INFO_SPEECH
    102999: Jan 24 14:45:47.294: //-1/EDCA21089304/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774
    103000: Jan 24 14:45:47.294: //-1/EDCA21089304/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    103001: Jan 24 14:45:47.294: //-1/EDCA21089304/DPM/dpMatchPeersMoreArg:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=9000
         2: Dial-peer Tag=2
         3: Dial-peer Tag=1
    103002: Jan 24 14:45:47.298: fb_get_reject_cause_code: ERROR cause_code NULL
    103003: Jan 24 14:45:47.310: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.1.1.101:5060;branch=z9hG4bK4875CB9
    Remote-Party-ID: "Sam" <sip:[email protected]>;party=calling;screen=no;privacy=off
    From: "Seam" <sip:[email protected]>;tag=CEF37490-172C
    To: <sip:[email protected]>
    Date: Tue, 24 Jan 2012 14:45:47 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 3989446920-1171263969-2466545983-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327416347
    Contact: <sip:[email protected]:5060>
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 247
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 2438 9821 IN IP4 10.1.1.101
    s=SIP Call
    c=IN IP4 10.1.1.101
    t=0 0
    m=audio 19412 RTP/AVP 8 101
    c=IN IP4 10.1.1.101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    103004: Jan 24 14:45:47.354: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    SIP/2.0 404 Not Found
    From: "Sam "<sip:[email protected]>;tag=CEF37490-172C
    To: <sip:[email protected]>;tag=7fad61f03708-100007f-13c4-55013-a0142-10fd12c8-a0142
    Call-ID: [email protected]
    CSeq: 101 INVITE
    Via: SIP/2.0/UDP 10.1.1.101:5060;received=88.99.77.44;branch=z9hG4bK4875CB9
    Content-Length: 0
    103005: Jan 24 14:45:47.362: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    ACK sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.1.1.101:5060;branch=z9hG4bK4875CB9
    From: "Sam " <sip:[email protected]>;tag=CEF37490-172C
    To: <sip:[email protected]>;tag=7fad61f03708-100007f-13c4-55013-a0142-10fd12c8-a0142
    Date: Tue, 24 Jan 2012 14:45:47 GMT
    Call-ID: [email protected]
    Max-Forwards: 70
    CSeq: 101 ACK
    Allow-Events: telephone-event
    Content-Length: 0
    103006: Jan 24 14:45:47.374: %ISDN-6-LAYER2UP: Layer 2 for Interface BR0/0/1, TEI 96 changed to up
    103007: Jan 24 14:45:51.313: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=211, Peer Info Type=DIALPEER_INFO_SPEECH
    103008: Jan 24 14:45:51.313: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=211
    103009: Jan 24 14:45:51.317: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    103010: Jan 24 14:45:51.317: //-1/xxxxxxxxxxxx/DPM/dpMatchPeers:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=20018
    103011: Jan 24 14:45:51.317: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=0862157774, Peer Info Type=DIALPEER_INFO_SPEECH
    103012: Jan 24 14:45:51.317: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=0862157774
    103013: Jan 24 14:45:51.317: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:
       No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)
    103014: Jan 24 14:45:51.317: //-1/xxxxxxxxxxxx/DPM/dpMatchPeers:
       Result=NO_MATCH(-1)
    103015: Jan 24 14:46:08.815: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/1, TEI 96 changed to down
    2801(config-dial-peer)#
    Then I removed SIP-UA as I was told there is no registration necessary, only Dial-peer configuration.
    But it didn’t affect anything.
    Then I add translate-outgoing called 10 command to dial-peer 9000, nothing happened.
    Really stuck and don't know where to look at.
    Any help will be highly appreciated.
    Thanks.

    Hi Dan.
    Yes, I saw that RTP debugging, but what can I change there? Maybe I need to open more ports on ASA for RTP like 19412?
    I use Cisco ASDM for ASA to make changes.
    There are static NAT rules for: Server source IPs(10.1.1.100) to Outside(translated IPs, 88.99.77.44)  for a few ports.
    Also I added Security policy access rules for LAN: Any to SIP, and Outside: SIP to any.
    For NAT:
    I can't add this: for LAN: STATIC ROUTER IP 10.1.1.101 (AS SOURCE) UDP 5060 TO OUTSIDE IP 88.99.77.44
    (AS TRANSLATED) UDP 5060
    Because there is already translation for the Server.
    Debugging looks like that now. There is no Received: SIP/2.0, but I can make an outside call with no audio.
    116013: Jan 25 15:28:25.584: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Calling Number=90862157774, Called Number=, Voice-Interface=0x0,
       Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,
       Peer Info Type=DIALPEER_INFO_SPEECH
    116014: Jan 25 15:28:25.584: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:
       Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=9000
    116015: Jan 25 15:28:25.584: //-1/0D0EB9CE9708/DPM/dpMatchPeersCore:
       Calling Number=, Called Number=90862157774, Peer Info Type=DIALPEER_INFO_SPEECH
    116016: Jan 25 15:28:25.584: //-1/0D0EB9CE9708/DPM/dpMatchPeersCore:
       Match Rule=DP_MATCH_DEST; Called Number=90862157774
    116017: Jan 25 15:28:25.584: //-1/0D0EB9CE9708/DPM/dpMatchPeersCore:
       Result=Success(0) after DP_MATCH_DEST
    116018: Jan 25 15:28:25.584: //-1/0D0EB9CE9708/DPM/dpMatchPeersMoreArg:
       Result=SUCCESS(0)
       List of Matched Outgoing Dial-peer(s):
         1: Dial-peer Tag=9000
         2: Dial-peer Tag=2
         3: Dial-peer Tag=1
    116019: Jan 25 15:28:25.588: fb_get_reject_cause_code: ERROR cause_code NULL
    116020: Jan 25 15:28:25.600: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.1.1.101:5060;branch=z9hG4bK491484D
    Remote-Party-ID: "Sam " ;party=calling;screen=no;privacy=off
    From: "Sam " ;tag=D4410748-1C9D
    To:
    Date: Wed, 25 Jan 2012 15:28:25 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 219068878-1184895457-2533916991-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327505305
    Contact:
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 247
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 1984 5803 IN IP4 10.1.1.101
    s=SIP Call
    c=IN IP4 10.1.1.101
    t=0 0
    m=audio 18782 RTP/AVP 8 101
    c=IN IP4 10.1.1.101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    116021: Jan 25 15:28:26.096: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.1.1.101:5060;branch=z9hG4bK491484D
    Remote-Party-ID: "Sam " ;party=calling;screen=no;privacy=off
    From: "Sam " ;tag=D4410748-1C9D
    To:
    Date: Wed, 25 Jan 2012 15:28:26 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 219068878-1184895457-2533916991-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327505306
    Contact:
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 247
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 1984 5803 IN IP4 10.1.1.101
    s=SIP Call
    c=IN IP4 10.1.1.101
    t=0 0
    m=audio 18782 RTP/AVP 8 101
    c=IN IP4 10.1.1.101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    116022: Jan 25 15:28:27.096: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.1.1.101:5060;branch=z9hG4bK491484D
    Remote-Party-ID: "Sam " ;party=calling;screen=no;privacy=off
    From: "Sam " ;tag=D4410748-1C9D
    To:
    Date: Wed, 25 Jan 2012 15:28:27 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 219068878-1184895457-2533916991-1958389771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327505307
    Contact:
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 247
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 1984 5803 IN IP4 10.1.1.101
    s=SIP Call
    c=IN IP4 10.1.1.101
    t=0 0
    m=audio 18782 RTP/AVP 8 101
    c=IN IP4 10.1.1.101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    116026: Jan 25 15:28:57.092: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    INVITE sip:[email protected]:5060 SIP/2.0
    Via: SIP/2.0/UDP 10.1.1.101:5060;branch=z9hG4bK491484D
    Remote-Party-ID: "Sam" ;party=calling;screen=no;privacy=off
    From: "Sam " ;tag=D4410748-1C9D
    To:
    Date: Wed, 25 Jan 2012 15:28:57 GMT
    Call-ID: [email protected]
    Supported: 100rel,timer,resource-priority,replaces
    Min-SE:  1800
    Cisco-Guid: 219068878-1184895457-2533916991-1958389preference 1771
    User-Agent: Cisco-SIPGateway/IOS-12.x
    Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
    CSeq: 101 INVITE
    Max-Forwards: 70
    Timestamp: 1327505337
    Contact:
    Expires: 180
    Allow-Events: telephone-event
    Content-Type: application/sdp
    Content-Disposition: session;handling=required
    Content-Length: 247
    v=0
    o=CiscoSystemsSIP-GW-UserAgent 1984 5803 IN IP4 10.1.1.101
    s=SIP Call
    c=IN IP4 10.1.1.101
    t=0 0
    m=audio 18782 RTP/AVP 8 101
    c=IN IP4 10.1.1.101
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-16
    a=ptime:20
    I'll add Incoming dial-peer now.
    Not sure what kind of NAT rule should I put into ASA to allow in and out sip traffic.
    Appretiate your help.
    Thanks a mill.

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    Lyndaneedshelp wrote:
    Thank you for replying . I do not have the all mailboxes in the left hand side of the email page. I cannot go to any of my mailboxes . I am receiving  mail  but the can put them in the boxes but cannot go into the boxes. Hope I am making sense. I am not very technical older generation. Thank you
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    I am afraid there is no solution.
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    You could contact the developers to see if they have an updated version in the pipeline.

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