PLEASE help with ipod nano!!!!!

i have a 2gb ipod nano and ive had it since about february. just like 2 months after i got it , the itunes just wouldnt open up. i deleted itunes and redownloaded it . then. it opened again but it doesnt connect with my ipod it has a popup and it says "the software required for communicating with the iPod is not installed correctly please reinstall itunes to install the ipods software" i have reinstalled it about 5 times. i went to the apple store and they updated my ipod and told me to reinstall itunes and also to install the ipod updater. i did but nothing worked..
please help!!!!!!!
Jamie
Dell computer, iPod NaNo Windows XP

okay, check through ProgMan and hutch's threads to see if any of the techniques there that they used to get past that sort of thing are of any help:
http://discussions.apple.com/thread.jspa?messageID=2143821#2143821
http://discussions.apple.com/thread.jspa?messageID=2261175#2261175

Similar Messages

Please! Please help with iPod Nano...

Hi. I bought my husband a 2GB iPod Nano in April, and last week, he went to install the new updates on it and it literally crashed the entire iPod. He lost all of his songs, all of his photos and now iTunes won't recognize it.
I have went through all of the Apple support documents trying to find a reason why this would happen and I can't seem to find the answer i'm looking for. I've reinstalled iTunes numerous times, i've uninstalled everything for the iPod off of my computer and tried reinstalling the disc for the iPod to start from scratch, i've tried installing the programs on my mother-in-laws computer, (an iPod has never seen her computer before, ever!), and that didn't seem to help either.
The problem that we seem to be running into is that we are trying to load up the Updater and it starts to hang. It keeps telling us that it is initiallizing, and it doesn't seem to get past that. Every once and awhile we will get an error saying that the iPod is 'not connected to the computer' or that the iPod is 'being used by another program, close out of all programs being used by the iPod and try again'. What is going on with it?
I was hoping that if I restored the iPod to the factory settings that I would eventually be able to add the new updates onto it again.
I was thinking that it installed the wrong updates onto it because I update my 30GB iPod Photo on the same computer, but I was reading that the Updater recognizes what iPod is connected to the computer and updates the correct software onto it.
Does anybody know how I can fix this? The support forum is my last resort. I talked to Apple and this is where they sent me, even though he still has warrenty on it.
Many, many thank you's to whomever can help!

Every once and awhile we will get an error saying that the iPod is 'not connected to the computer' or that the iPod is 'being used by another program, close out of all programs being used by the iPod and try again'. What is going on with it?
hmmmm. it sounds like some other application is checking on the ipod (possibly security software), and that is interfering with the update/restore attempts.
try using the techniques from the following document to switch off every background application prior to plugging the ipod into the updater:
Close Applications Running in the Background
do things go a bit more smoothly then?

Please Help! Ipod nano wont turn on.

Ok, well, my battery was low so I decided to charge it like, three days ago. Ok? Now, I charged it from 11:00 pm to 6:00 am. I woke up at 6:00 am to unplug it and have a great day. Then, the screen was just plain old black. I checked to see if it was on hold, it wasnt. I tried turning it on, it didnt turn on. I tried reseting it, it wouldnt reset. I followed the steps given for support, it didnt work. I deleted my cookies, it didnt work. Now, it wont turn on and I cant listen to my music! I'm so ****** at apple!!!!! What should I do?
HP Windows XP

****! Will someone tell me what to do? I'm so ******* ****** at apple. These idiots are blocking my cursing. What should I do to help my ipod nano?

Please help my ipod nano wont play my playlist

Someone please help!! i just got my ipod nano for christmas in `07 and my XP wouldnt recognize my ipod. So i downloaded songs that i already had on my XP to a CD and put thoose on my brothers computer which did recognize my ipod. Then i added the playlist to my ipod and when i tried selecting my ipod nothing happened. Please help!!! i really want to be able to listen to my ipod.

Did you use iTunes to load the music? If you didn't, you need to.

Please help! ipod nano wont work at all!

Please Help! my ipod nano has decided to stop working altogether - will not switch on or connect to computer. have tried to reset it several times but it wont work!
any ideas much appreciated - it worked an hour ago and i only got it this morning!

Welcome to Apple Discussions!
Congrats, for your nano! Not for its problems, I mean!
About your iPod's problem:
First, make sure the "hold" switch isn't on. The hold switch is located on the top of your iPod. If it's orange, then that means it's on. If it's grey, it's not on. Switch it off (grey) if it was on (orange).
If that wasn't the problem, let's make sure your iPod is even charged enough. Hook your iPod into the computer using the USB cord to the computer (that also charges the iPod), leave it there for 10 minutes, and see if it comes alive.
Presuming that your iPod won't charge or wake up to your computer charger, if you have a wall charger for your iPod (that's different than the cord for the computer charger), hook it up, leave it there for 10 minutes, and see what happens.
Thes suggestions should work for your iPod. It's most likely something pretty simple.
Post back if this helped or not, I hope it did. Good day!

Please help : new ipod nano : songs loaded but don't play=(

I have managed to load songs onto the ipod.
It did play a couple of times but since then when you go to play any song the screen comes up with an apple symbol. Please help. I hope this isn't a dumb question.

See if these help.
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.

I need help with iPOD Nano

Maybe someone out there can help me. I just updated my iTunes on my MAC to 7.0. After that my iPOD Nano displays a message:
"FIREWIRE CONNECTIONS ARE NOT SUPPORTED. TO TRANSFER SONGS USE THE USB CABLE PROVIDED. PRESS CENTER TO DISMISS."
After I press the center button, the message reappears. I can't seem to get rid of this message. And I don't use a firewire I only use the USB Cable.
I've tried the "5R's" recommended and that hasn't helped. Any suggestions?

bollocks to the iPod warning, shove a firewire cable in, it'll take like 10 times longer, but then you'll have a working hi-fi

Please HELP! iPod Nano won't play songs

I just got my iPod nano yesterday and absolutely loved it. I took some of my friendssongs from his PC. Then I tryed using ipod agent to put them into itunes. It said that there was an error. Now when I chose a song the song will come up, it won't play, but instead go to the next song and same thing happens. Now itunes won't even recongiz or pop up when it is plugged in

The iPod is designed to sync to one computer as it copies the music to a special file for the iPod OS and software to play.
You can enable "disk mode" and use that to transfer any file back and forth, but the iPod won't play music files stored in the "disk mode" portion you set in iTunes Preferences with the ipod plugged in.
Basically the software you used to transfer the music out of the "special file" back into iTunes is not authorized, it's a "hack". So Apple routinely disables the hacks because of agreements to protect the music from piracy.
Another thing is the music you got from your friend may indeed by ACC/"Fairplay" copy protected music bought from the iTunes Music Store, unless your computer is one of the five authorized, it won't play.
Also because you hooked your iPod to your friends PC, the "ownership" might have changed and Apple may have employed something that your iPod is no longer recognized as yours.
What you probably have to do is use the iPod software to "reset" your iPod, clear out everything in the process and just hook it to your computer.
If you want to transfer uncopy protected, non-copy righted "free" music to your computer from another computer, enable the iPod's "disk mode" and set a size to balance between the music in your "special file" and the needs of what you intend to transfer.
Once you get home, transfer the music files into your iTunes, then you can copy them to the "special file" so the iPod can play them.
It's a bit complicated, but's it's designed to prevent mass theft of music (so the artists will provide their music online) and keep the benefit of syncing/playlists in line.

Need help with iPod Nano 7g

Ive been trying to put all my tv shows on my iPod Nano and only a few shows up. And i have 12 gbs left. Does anyone know ahat to do?

Solution may be found in the pdf manual - iPod Manuals. Or call Apple tech support if you are still under warranty.

HELP WITH IPOD NANO

MY IPOD STOPS PLAYING SPONTANEOUSLY. IT IS FULLY CHARGED. I HAVE RESTORED IT ON THE APPLE WEBSITE. WHAT DO I DO TO FIX IT?

Your problem is that your iPod is not sensing that your headset is inserted. There is a pin inside the headphone port on the Nano that senses if it is inserted fully. If it does not sense anything, it will pause playback to save battery power when the screen dims. Here are the solutions:
Insert it fully. This will fix it for most of you. Press that thing in there all the way. You should feel and hear a full click when it is fully seated. If you can see ANY silver of the headset jack, it is not fully inserted.
Debris inside the headset port. If you are totally unable to push the headset jack all the way, the most likely problem is that you have crud inside your headphone jack. Try blowing it out or slapping it against your palm with the headset port facing your palm to try and get the stuff out. If you look into he jack with a light, you should be able to see to the bottom. The entire inside of the headset port is white, so if it looks dark at the bottom, that is the crud that is keeping your nano from working.
Headset jack or plug issue. If you cannot solve the problem with 1 or 2, then there is likely something physically wrong with either the headset jack on your headphones or the headset port on the nano.
If none of the above works, you need to take it to the Apple store or wherever you purchased it. I think they are still under warranty.
i

Need serious help with Ipod nano and WinXP

A few days ago my fiancee was moving songs to her Ipod when it automatically tossed all of my songs onto her Ipod so she deleted them from Itunes and tried to continue. Something happened and she got a message that her Ipod "could not be read from or written to" so I hooked mine up to see if it was a hardware problem and all of my music was also deleted and now I get the same message. We have uninstalled the software, reinstalled the original CD, updated to v.6 and still get the same message. Also, when we try to uninstall the updated Ipod software we get an error message 0x80040707 access denied.
We can see the Ipods when we open Itunes, but can't move any songs to our Ipods. Also gives an error msg about not being able to copy music because of missing playlists...I never had any playlists. These things are only 6 months old and I can't afford to pay $60 for phone tech support. If anyone has the answer plz respond or email me at [email protected]
This has been giving us a headache for a week already. Thanks in advance.

There are a couple of articles you can check out for help:
"-36 or "Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
Hudgie - iPod cannot sync because one or more playlists are missing

Ipod Nano 6th generation setting issue - hi, when i am listening music and the screen goes to sleep my music stop playing.Please help with settings

hi, when i am listening music and the screen goes to sleep my music stop playing.Please help with settings

No problem. And no worries, several people have made this same mistake!
Either way enjoy the iPod!
Brock

My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

My new ipod nano will not synch with iTunes - help? ipod nano sw v1.0.2; iTunes sw v11.0.1; mac os x v10.7.4

UPDATE
i was able to connect and synced songs yesterday.
but when i tried it again today. i cant connect again.
i tried to disconnect and reconnect million times and i even dropped
my iPOD and now it has some scratch and i hate it.

My iPod's OFF/On switch is not working and I have checked over internet that this problem is very common with iPod Nano 6th generation, my iPod is now out of warranty period. What shall i do now?? Please Suggest!!

My iPod's OFF/ON switch is not working and I have checked over internet that this problem is very common with iPod Nano 6th generation, my iPod is now out of warranty period. What shall i do now?? Please Suggest!!

You can do an out-of-warranty replacement at an Apple Store for a fee, get a 3rd party site to repair it, sell it for parts, or get a new one.

How can I sync my iPhone on a different computer without erasing my applications? My iPhone was earlier synced with a PC which I don't use anymore. Please help with proper steps, if any.

How can I sync my iPhone on a different computer without erasing my applications? My iPhone was earlier synced with a PC which I don't use anymore.
On the new computer, I am getting a message that my all purchases would be deleted if I sync it with new iTunes library.
Please help with proper steps, if any.

Also see... these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141

PLEASE help with ipod nano!!!!!

Similar Messages

Maybe you are looking for