Please help with my 3rd gene ipod

i bought an ipod from ebay and told it was fully functional but when i try to listen to music it does not allow me to listen to it and then it freezes for no reason and also when i try to put in my wifi password it freezes as well what should i do?

- Restore from backup
- Restore to factory settings/new iPod.
If still problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

Need help updating a 3rd Gen iPod Touch....

I have a 3rd Gen iPod Touch running iOS4.1. I have an iMac G5 running OSX10.4.11. The iTunes version is 9.2.1. When I connect my iPod to my iMac and click 'Update' in iTunes it simply states 'You have the latest version of iTunes 9.2.1'. How can I update my iPod?
Thanks in advance.

You need to update the OSX on your computer. Going higher that 4.1 requires iTunes 10 or higher. iTunes 10 requires OSX 10.5.8 or higher.

Help with Ipad (3rd gen) wifi

I have a problem with my Ipad where I'm unable to scroll across a video. For instance if im playing a video on youtube or iplayer, I'm unable to forward the video. I have restored the ipad through Itunes but has not resolved the issue. Any ideas why this is happening?

For the issue with Messages, try this. Settings>Messages>Show Subject Field>Off. Then try typing and sending a message.
Did you restore as new? You didn't say if you did or not? I don't think this is going to help with the video scrubbing but it doesn't hurt anything. Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Please help with my iphone 4 ipod app?

Hi everyone, I am having problems with playing podcasts and music on my iphone 4 (IOS 4.3.5 8L1). The symptom is that the podcast skips or doesn't play at all. Music is similar.
I have had the phone replaced by Apple once, and have been to the genius bar 3 times and spent hours on the phone to Apple support.
I have done DFU restores on the phone and downloaded the entire IOS update several times, the firewall, AV and ad aware all disabled on the computer (windows 7 BTW) during the download of both the IOS and subsequent podcasts.
Directly after a DFU and with no apps installed, sample podcasts (that had experienced problems) seem to be OK. I then installed the apps one at a time and tested the podcasts in between, I installed the 6 apps I find most useful. I then downloaded more podcasts and the problem returned after the ipod app on the phone "lost" some podcasts that were shown as being on the phone in iTunes. Resyncing meant that the podcasts were shown but the problem of skipping etc. had returned.
Today I went through the same process and got the same result, but with different podcasts. Similarly, the ipod app "lost" some podcasts before resyncing corrected that part but started the "skipping" fault.
Other things I have done:
The podcasts all play correctly on iTunes, and also on my iPod.
I have downloaded the entire podcast library several times to eliminate the remotest possibility that they are corrupt (this would manifest by them not playing correctly in iTunes/iPod I would imagine as well).
I have had a iPhone 3GS for a while and also an iPod, so I am familiar with the products, and never had a problem.
I have logged a case with Apple and am now at my wits end, because it seems that getting any sort of ownership is a real problem.
Any suggestions on what else I can do?
Many Thanks,
Neil
BTW: iTunes 10.4.1.10

Hi there MeMeGuidry,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display image issues
This can include bright or dark pixels, lines in video, or sections of video missing.
Try turning iPhone off and then on again.
Verify the issue is not content related, by viewing different content.
If the image is too dark, adjust the brightness. In General Settings choose Brightness and Wallpaper and slide the slider.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

I need help with my 4th gen ipod touch

how come when i download an app from itunes and try to add it to my ipod it wont appear

Hi,
See Here for
Troubleshooting Apps
http://support.apple.com/kb/TS1702
From Here:
http://www.apple.com/support/ipodtouch/applications/
Cheers,

Transferred itunes library from Windows XP PC to new Windows 7 PC. plugged in 3rd gen Ipod. Ipod icon appears along with playlists, music etc. Songs are grayed out and won't play. Please help!

I recently transferred itunes library from windows XP PC to new Windows 7 PC. The transfer was successful, however when I plug my 3rd gen Ipod Nano into the new PC, the Ipod icon appears along with the music, playlists, etc. The songs are shown but are 'grayed out' and wont play or sync.The 'Devices & Printers' window in new PC shows icon for Ipod driver & is OK. The icon for the Ipod appears but depicts a delta shaped warning icon that states that the Ipod is'not operating properly'. Tried troubleshooting. The troubleshooting message states the the Ipod is 'disconnecting'. Can you help me with this problem?

Then, I dropped the entire itunes file from the old PC (XP) into an empty external drive.
That "itunes file from the old PC"? Is that the iTunes folder, from the old PC, that was in the user home folder's Music folder?
All of the library, playlists, etc. from the ipod as they always have been are shown, by they are 'grayed out' and will not open or play.
That's on the iPod, correct? Are all of your old playlists in iTunes, from the old PC, still there in iTunes on the new PC? Are the songs in iTunes still playable?
This document provides the steps to transfer a complete iTunes library between two computers. See the section called External drive.
iTunes: How to move your music to a new computer - Apple Support
There are many steps, but this is a summary. (1) On the old PC, consolidate all of your iTunes data into the iTunes folder. (2) Copy this iTunes folder to the external drive. (3) On the new PC (that has iTunes installed but NOT running), replace its existing iTunes folder with the one from the old PC (on the external drive). When you run iTunes, it uses the iTunes folder from the old PC, and it should look like iTunes on the old PC (with all the playlists, ratings, play count, etc.), and your iPod will see the iTunes library as the same iTunes library (because it is the same library).
If you did something different, and the old PC is still accessible, you may want to try it using the method from the linked document.

Hi my 3rd gen iPod nano is not connecting to iTunes - the error message says there is missing software to communicate with the device. I am running iTunes 10.4 on XP and I have tried all the troubleshooting routes to no avail - anybody help me out?

I can't get Itunes to communicate with my 3rd gen Nano - I've reinstalled iTunes several times but still get the same error message for both mine and my wife's ipod - same version of 3rd gen. All the troubleshooting guide has been followed but still not connecting.
Any ideas?

Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

I have a 3rd gen iPod touch that's acting up...Please help.

I have a 3rd gen iPod touch...I also have the most recent software update but when I have the iPod on shuffle it will skip past songs w/out playing any part of the song and it will randomly power itself off even when battery is more than 50%. Help

I have tried all except the restore at this point. Thought I would try here first

3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please

3rd gen iPod touch. I just get a blank screen (after a few secs of the apple symbol) when it is switched on or when connected for charging. I know the connections are OK. Suggestions/help please

I took the iPod to the local Apple shop. The guy put the iPod onto a docking station and checked it - answer "connections are OK". I have used the link before but have not gone through all its suggestions (although picked on the most relevant ones). I may have to go back. Thanks again for your suggestions

Syncing my 3rd Gen IPod Touch, All my music and videos show in the device on iTunes, but when I look at the device itself, it say no content. Can someone help?

Automatically Syncing my 3rd Gen IPod Touch, All my music and videos show in the device on iTunes, but when I look at the device itself, it say no content. Can someone help? The Apps seem to sync fine, just not the music, videos, podcasts, or audiobooks.

Change your iCloud ID password: http://support.apple.com/kb/HT5624. After doing so, go to Settings>iCloud, tap Delete Account, then sign back in with the new password.

3rd Gen Ipod won't sync with Itunes since upgrade to Snow Leopard

Hi,
I upgraded from Tiger to Snow Leopard and since then my trusty 3rd Gen Ipod will not sync with iTunes (9.0.3). It mounts in Finder, but does not appear in iTunes. The iPod will still charge, but it constantly displays the "Do Not Disconnect" message until manually ejected.
Any help gratefully received.

Thank you kindly

3rd Gen. iPod -- can't mount with FireWire, can't restore

When my 3rd gen. iPod is plugged into an Apple computer by USB, it mounts but it won't charge. When it's plugged in by Firewire, it charges but won't mount.
When it's plugged into a Windows computer by Firewire, it charges but won't mount. When it's plugged in by USB, it doesn't charges and doesn't mount.
This was tested using multiple cords with the same results.
The problem seems to be with the software currently installed on my iPod. But I cannot restore the software in OS X, because the iPod won't mount with Firewire (which is necessary for a restore). And I can't restore it in Windows because it won't mount at all (I think it's because I originally formatted it on an Apple).
What can I do?

I am having the same problem with my 3rd generation iPod. I've made several posts here just to discover MANY more with the same problem.
I did get one reply that was helpful:
There is a cable available through the apple store
http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wo/2.RSLID?mco=5 2A56EB0&nplm=M9688G%2FA
It plugs into the bottom of your iPod and has two cords: 1 firewire and 1 USB. Plug both cables in to their respective ports and you have a fully functioning iPod.
This is a klunky fix but it works and is cheaper than a new iPod.
I'm guessing that the June update screwed up the way our iPods communicate to their host computers, knocking out firewire.
Two years ago I had a 1st generation iPod that crashed after an update. Fortunately I had an extended warranty and was able to get a new one at no charge. Interestingly, there was another update that would have fixed the older iPod. I'm hoping for another update like that.
I can hardly believe that Apple would be so sinister as to sabotage everyones iPods in order to get them to buy new ones but it sure feels like it.
It looks like its time for a sixth 'R' !
Thanks!
Mirror Doors G4 Mac OS X (10.4.7)

My battery is dead on my 3rd gen iPod with dock connector.....Is there a way to kick start it...before this it was fine in all depts??

Hi everyone...my battery is dead on my 3rd gen iPod with dock connector.....Is there a way to kick start it...before this it was fine in all depts??
i have done all the usual 5r's but it is totally dead.... I need to jump start the batteruy some how... can this be done??
Cheers
Stuart

Planb77..... Thank you for confirming that..... I guess the battery is shot. I do have a later version of ipod and am very happy with it, however I was trying to ressurect this one for use on my motorcycle.
How do I replace the battery.... is it easy to get the ipod apart w/o destroying it.... I would love to delve inside any way and replace the battery.
Can you or anyone help here and point me in the right direction to replace?
Thanks for the help planb77
Stuart

I have a 3rd gen Ipod touch and when i connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I connect this older iPod to my iTunes?

I have a 3rd gen Ipod touch. When I connect it to my Macbook pro to sync it with itunes, it doesn't show up on iTunes. When I connect my iPhone 6 to my computer it syncs, backs up, ect. How do I make this older iPod show up on my iTunes?

Hi ChristianHelpplz,
Thanks for visiting Apple Support Communities.
It seems like your iPod touch is not recognized by iTunes on your Mac, but your iPhone 6 is working normally.
I recommend starting with these steps to troubleshoot your iPod touch and connection with your Mac:
Check your USB connections
Unplug other USB devices from your Mac and try again.
Try a different USB port.
Try a different USB cable.
Restart your device
Restart your iOS device or reset your iPod.
Restart your Mac
Turn your Mac off and back on.
Update your software
Check for software updates on your Mac.
Check for an iTunes update.
Check your security software
If you have security software installed, learn how to resolve issues between iTunes and your security software.
From:
If you don't see your connected device in iTunes for Mac - Apple Support
If you've tried these steps and your iPod touch is still not recognized, try placing it into Recovery Mode next:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
Jeremy

3rd gen iPod Nano will not sync with latest version of iTunes. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...

3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...

Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

Please help with my 3rd gene ipod

Similar Messages

Maybe you are looking for