Please help with ntdll.dll with Itunes.exe??
I'm having problems getting Itunes to stay open. When I open it on my pc, which runs Microsoft Vista 32bit Home Premium, it closes saying that Itunes has stopped working. I have tried to uninstall Itunes using the instructions placed by Apple, but I'm still having problems. The problem report is the following:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: 80000003
Exception Offset: 0004884e
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
If someone could help me, I would really appreciate.
Thanks,
Sean
Just deleted all other (ANyDVD, Decoder and shrink) programs, uninstalled Itunes and Quicktime; reinstalled Itunes 7.3 and Quicktime 7. Thanks for all the help. Randy
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B Noir HELP! NTDLL.DLL Error, 'iTunes has stopped working'
A few weeks ago my iTunes stopped working, I looked at the problems reports on my control panel and found out it was a ntdll.dll fault. I cannot fix it! I've deleted itunes and all of its components and then tried to reinstall them and it still works! Quicktime works fine or seems to anyway! I'm absolutely sick of it, its driving me mad! My computer is Windows Vista. I've copied and pasted the fault report below:
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.1.42
Application Timestamp: 4ebf7d7c
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: 80000003
Exception Offset: 0004884e
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
If the QuickTime Player is launching, I'm less inclined to wonder about an ATI Tray Tools conflict issue. (Although we may have to return to that ... symptoms for that particular issue have changed slightly before, and might have changed again. I was away from the forum for a few months, which is an eternity in this particular advice-provision business.)
On occasion, the ntdll.dll-referencing error has been associated with some sort of Apple Application Support damage. (In those cases, Safari for Windows also fails to launch on the same PC, also citing ntdll.dll in the problem report.) But in those cases a complete uninstall/reinstall can fix this.
Doublechecking, Leah. When you did your uninstall/reinstall, were you using the following document as a guide? (The "Verify iTunes and related components are completely uninstalled" section is particularly important if we've got damaged Apple Application Support program-file issues afoot.)
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
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Hi Guys,
Please help... All of sudden my iTunes isn't working. I'm trying download and update the latest version and I keep getting error messages
I don't know what the issue is or how to correct it... any suggestions would be awesome.
Cheers,
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I followed your advice to the letter and it was unfortunatley unsuccessful....
I am seriously at a loss .... I got the below error after I deteted, restarted and installed the new version ...
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AppName: itunes.exe
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I am having a problem with my Mac OS X 10.7.5 mac book air , there are constant pop pups and small windows with ads blinking constantly opening up on my safari in front of everything?? it is constantly interupting me and makes me mistakingly click on it then another new windows open behind the one im using..
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The Safe Mac » Adware Removal Guide
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The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
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5. Some of the anti-malware products on the market are worse than the malware
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Try restarting the iPod by holding down the lock and home button together and then slide the power button to turn it off and then wait 10 seconds and start it up again. If it is not a reset issue then it may be a hardware issue. Is your iPod damaged or have you dropped it recently? If it is a hardware problem then you may not be able to fix it. If your iPod has multitasking options like the new iOS devices, close out the app and then try again, it should reset your device to letters instead of emojis.
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Someone please help a complete beginner with Enterprise Manager!
Question moved from
Someone please help a complete beginner with Enterprise Manager!
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emctl stop dbconsole
emca -deconfig dbcontrol db
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Please help, desperately need to get iTunes back on my computer
Hello all, I will make this as short as possible.
I just installed a new, larger and faster HD on my Dell Inspiron 5150. It is the same brand as the other and is working fine. I use backup software and retored my HD to the same condition that it was in before the change. I started iTunes and retrieved my Podcasts and even loaded a CD on it. I was in the process of backing up the HD and I wanted to load the podcasts and CD onto my iPod. It would not connect to iTunes no matter what I did. I stopped the backup and it still would not connect.
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I came here and saw a post about Norton so I disabled that and again the same. Then I saw a post about installing Quicktime first, same result. I can see <<quicktime>> and a progression bar for only an instant each time. I am rebooting between all these tries by the way.
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If there is a solution on this board already, please point me to it. I need iTunes, I don't think I can function without it?? what could have gone wrong??? Again Please, PLEASE help me out.
Thanks so much in advance. I will keep searching for answers in the meantime.
Mike (PLEASE HELP)If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
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very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
Please help me to clear my iTunes Store download queue.
Finally, I got it.
After spending most of Friday night on the issue, I found the following at ...
http://support.apple.com/kb/ts3297
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After all, iTunes' download behaviour is back to normal. Songs, movies, apps, podcasts can be downloaded without any issue.
Stefan -
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Regretably, the iTunes in the Cloud service is not available for music in Denmark:
http://support.apple.com/kb/HT5085. You will not be able to re-download any music purchases. You'll need to restore from your local backup. -
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RecBoot: Easy Way to Put iPhone into Recovery Mode
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