Please help with unattended install

Has anyone got this to work unattended?  This is one of the worst installers I've have to deal with.  Why can't I just have the customization wizard like with Adobe Reader?
We have a volume license key for this, so I can't just give the key and the installer out to the users to install themselves, as a result, I'm stuck since this just doesn't work per the recommended documentation.  I followed the document per Adobe found here: http://www.adobe.com/aboutadobe/openoptions/pdfs/manualenterprisedeployment_cs4_help.pdf <-- Adobe claims that the same doc for Creative Suite can be followed per Captivate
This is what I did, step by step.
1.  Extracted the original .exe I got from our Adobe volume license site yielding what would appear to be the same thing as what's on the CD
2.  Ran setup.exe --record=1
3.  Stepped through the wizard, entering the license key and accepting the EULA.
4.  I now have both the "Adobe Captivate 4.install.xml" and "Adobe Captivate 4.remove.xml"
5.  I renamed the xml files to install.xml and remove.xml, respectively
6.  Copied the xml files into the root folder containing "Setup.exe"
7.  Created a "application.xml.override" file containing the following (saved as UTF-8):
<?xml version="1.0" encoding="utf-8"?>
<Configuration>
<Payload>
<Data key="Registration">Suppress</Data>
<Data key="EULA">-1</Data>
<Data key="Updates">Suppress</Data>
</Payload>
</Configuration>
**From what I can tell, I should now have what I need to do an unattended install**
8.  Tried to install using the following command:
      "setup.exe" --deploymentFile="install.xml"
**Completely useless.  This simply launched the installer and halted at the product key window**
9.  Tried to install using the silent tag with this command:
     "setup.exe --mode=silent --deploymentFile="install.xml"
**Again, completely useless.  This bombed out at the command line with "Exit Code: 7"  **
According to Adobe, this means "Unable to complete the silent workflow"
Can anyone shed some light on why this isn't working for me?
!!UPDATE!!
I tried adding this line to the override xml file.  I tried the key with and without the dashes and neither seemed to make a difference.
<Data key="Serial"  protected="0">xxxxxxxxxxxxxxxxxxxxxxxx</Data>

OK, I finally got to the bottom of this mess....
#1 - When the --record=1 tag "recorded" the installation and created the install.xml file, it added a line which specified the installation media path (which was pointed explicitly to my desktop since that's where I ran setup --record=1 from).  I had to remove that line
#2 - It detected that the cpu was 64bit (regardless of the fact that the OS was 32-bit) and appended a line in the install.xml file indicating such.  I had to remove that line
#3 - It appears that the installation call is case-sensitive!  "Setup.exe" --mode=Silent --deploymentFile="install.xml"
Finally #4 - I wanted this to be "unattended" vs "silent" which apparently can't be done (so I heard).  If you want to hide your product key and have the users not be involved with the installation itself, you HAVE to use the silent tag.
Dear Adobe,
Absolutely terrible

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