Please hep me , struggiling to install adobe photoshop

Good day!
I bought adobe photoshop elements 10 and adobe premiere elements 10 at a istore for my macbook pro and know i cant install my disc on my macbook
please help me !
thank you ....

What happens?
What error messages are you getting?
What version of OS X are you running?
More information will help.
Allan

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I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever

I installed Adobe Photoshop Elements 11 in my computer before. Right now I'm not using that computer anymore and want to re-install the software to a new computer. I still have the redemption code. Can you please provide me the download link or which ever way I can re-install the software to the new computer? Thank you.

Hi,
Please go to the link below to download Photoshop elements 11
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
To get your serial number from redemption code click on the link below
https://redeem.licenses.adobe.com/getserial/s/redeem
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Welcome to our community
You need to ask your question in the Photoshop Elements forum. I'll try to move the thread there. Grab something and hang on!
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This discussion has been moved from the Captivate forum to the Photoshop Elements forum.

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The serial number that you received the first time you used the redemption code is what you need to complete this. If you did not keep a record of it then you might be able to find it in your Adobe account online if you registered the software. If not, I don't know what can be done since you probably didn't purchase it thru Adobe and they will not have any form of proof of purchase.
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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Hi,
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http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Please hep me , struggiling to install adobe photoshop

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