Please I'm from Ecuador and I can't put my credit card en App Store. Please I need help  

Please I'm from Ecuador and I can't put my credit card en App Store. Please I need help  

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  • Why can't i use credit card on app store its money on it and its an visa card

    why can't i use credit card on app store its money on it and its an visa card

    Credit cards do need to be from the same country as your account, which may or may not apple, but if you're visiting from another country and trying to use, for example, a UK card in the US app store, it won't work.
    Could you have typo'd a number? Or could the card be expired?
    http://support.apple.com/kb/HT5552
    has more info on what's accepted.
    Is this a visa gift card? I seem to recall people having issues with credit card gift cards.

  • I have a preorder and I can't find the credit card I used to buy it in the first place. Is there any way I can switch the payment to a new card and get my cd?

    I preordered a CD and I can't find the credit card I used to order it so I can't confirm the billing and recieve my CD Is there any way I can switch the payment to a new card and get my cd?

    Welcome to Apple Communities
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  • How can I use a gift card on App Store?

    How can I use a gift card on App Store?

    If it's an iTunes gift card, as opposed to an Apple Store gift card (which can only be used in Apple stores and the Apple online store), then you can redeem it onto your account : http://support.apple.com/kb/HT1574
    And as long as you are buying content for yourself (you can't use an account's balance for gifting content) then your balance should be automatically used for your purchases : http://support.apple.com/kb/HT5582
    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

  • HT201303 I can't access my credit at the App Store?

    Help I can't access my credit in my App Store? This is. New account

    Are you trying to access Store Credit on another one of your accounts, with your new account?
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  • TS1646 Hi I downloaded Itunes version 10.6 and I can't register my credit card to purchase somethign there because the credit card security code, accordin Apple, is invalid but isnot true. I'd like receive a solution soon because I change the cards and th

    I cant register my credit card there because the security code is invalid for any cards that I use there... so insot true.. the code is correct.

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • Itunes installation, I can not put my credit card number

    Hi, people.
    I have installed Itunes 8 a couple weeks ago. After installing, I had to register a itunes account. But the credit card installation screen was with problem. When I have put the credit card information I have recipt error in the security code. I coudn´t cancel the screen because the buttons didn´t work. I believe the account information is not complete. Where I can type my credit card information? Just in case I have repaired my itunes installation. Does anybody know how to check is my itunes account is ok?

    My apologies, the first reply provided the US links. For some reason, my edit was not saved, so here is the correct info for Brazil.
    Hello coyote34,
    Welcome to the Discussions Boards.
    You can find the links to verify or correct any iTunes account related information in the "Manage Your Account" section of the iTunes Store support page at:
    http://www.apple.com/uk/support/itunes/store/
    Also, make sure you are connecting to the correct iTunes Store for your location. You can find which iTunes Store you are connecting to at the bottom of the main iTunes Store page. The credit card you are trying to use must be issued in the same country in order to use it in the iTunes Store. For example, I cannot use my US credit card to purchase iTunes content from the iTunes Store for Brazil.
    If the information provided in the article(s) does not resolve the issue, you will find a "Contact Us" link at the bottom of the page to email iTunes Store Support so they can check the account on their end and provide the infomation necessary to correct the account settings. Include the exact text of any error message you receive when trying to correct the information in the account.
    Charles H.

  • My payment method is declined, and I can't enter other credit card number(it askes for validation) I've tried to change all nformation but it won't help, please help me

    I lost my credit card and restored it in my bank, but numbers on new card are different.(the bank account is the same). I'm trying to update credit card info on itunes but it's declined. sometimes it saies that my billing address or countrey is not all right. I've tried to change a countrey and billing adress too but it doesn't help. I've tried to confirm my credit card information several times and it has blocked 8 dollars on my balance(1 dollar for each time I tried to confirm), please help me to confirm my account and credit card, I have paid from this account before many times and it was accepted i don't know what happaned now.
    please apple write me on my mail:********
    <Email Edited by Host>

    Hello jumanjet,
    Thanks for the question, and welcome to Apple Support Communities.
    I understand you are having issues adding payment information to your account.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
    For more information, see the following helpful resources:
    iTunes Store: How iTunes Store purchases are billed
    http://support.apple.com/kb/HT5582
    iTunes Store: Changing account information
    http://support.apple.com/kb/HT1918
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/TS1646
    Thanks,
    Matt M.

  • I'm from Costa Rica and I can't find the game category in App Store

    I want to buy new games in App Store for my mac devices but in the Costa Rican App Store there are no games, or at least there are not "games"category

    Check out this support article >  iTunes Store: Which types of items can I buy in my country?

  • HT5552 Hi, l am from England and l live in Thailand, my credit cards are from England,but the registered address for the cards is in Thailand. When l try and make a purchase on the app store and enter my card details l get the message that my cards are no

    Can somebody please give me a way round my problem?
    My cards are from England but the registered address is in Thailand.
    When l try to make a purchase on the app store l get the message that my cards are not valid in Thailand!
    l have a paypal account but there is no option on my account to use it!
    Any ideas?

    The Cards need to be registered in the Country you are in.
    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Payment Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • My new mac does not have idvd11 and I can't find it in the mac app store?

    I have just got a new iMac. It does not have iDVD11 on it and I can't find it in the Mac store? What is the deal?

    iDVD is no longer a part of iLife and is no longer supported or distributed by Apple.

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    I can not use my master card shopping in App store. I could do that before, but I don't know what happend to it then. When I try to purchase somethin in there, after entering my card number, it says that the number is incorrect. I am sure everything is ok. I also changed my transaction password but nothing happend then. I hope someone can help me with it.

    Try contacting app store support:
    http://www.apple.com/support/mac/app-store/contact/
    We are just other users like you and cannot help with payment/financial matters.

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  • HT1918 iTunes store says I can not use my credit card for the store although it's the same card I've used for years

    The itunes store says "this card cannot be used with the iTunes store. Please use another payment method". It's the same card I've always used, it's valid, up to date, and in good standing, and works everywhere else. What' up with this? I don't want to use a different card.

    You can contact iTunes support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT204053 can you put two different itunes accounts on one icloud ? Need help!

    I have two different accounts for music on iTunes .is there anyway I can combine them without having to cancel one for 90days ? Or put them on one Icloud

    1. Give her a separate user account on your computer. If you have a backup copy of the library, you can restore it.
    2. If you encounter a 90-day waiting period, click here and ask the iTunes Store staff if they'll remove it.
    (125941)

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