PLEASE I WANT TO ADD Rescue Email AND I HAD FORGET Q ANSWER
PLEASE I WANT TO ADD Rescue Email AND I HAD FORGET Q ANSWER
PLEASE HELP
HOW CAN I CHAT WITH THE SUPPORT LIKE EFORE
MY COUNTRY IS NOT IN THE LIST
Similar Messages
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I have forgotten my apple id security questions/answers. I have a rescue email address but I do not get the option to send a rescue email to ...
Please can you help.
I have locked myself out!!
Thanks1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
HT5312 I can't access my rescue email and do not know security answers
Help
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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HT5312 I cant call u please help me for reset my security qustions and add rescue email please
Its several times that i want you to add rescue email and reset my security quistions AND I CANT call now i have ipnone 5S and before this i had iphone 4
Please help MEWe are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which will normally be by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hey i want to know how to reset my security question i forgot answers and i didnt add rescue email
hey there i want to reset my security questions i didnt add rescue email how to do it please help me out
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95327) -
I want add rescue email address
Hi,
I want add rescue email address to reset my security question .I recharge my apple account 25$ but I cannot buy any application because it ask me to insert my answers in security question so I need to reset my security question .
to reset security question I have to add rescue email address .
please help me!
Amani SaraHow to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or if there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I don't know my rescue email and security password.i just added an alternative email address but it doesn't send there....also I just added 25$ on iTunes.please help!
The reset link will only send reset info to your rescue email address, an alternate email address is not used for account security. If you don't know what your rescue email address is (you won't be able to view/change it until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
i forgot my rescue email and my security questions since i have created them since a long time, i want to change the rescue email is it possible?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
TS2446 I lost both my rescue email and the answer. Please any help ?
Please help. Yesterday i used itune card and now i cant use it in my new iphone. Please i need to reset my rescue email and answer becuase i lost both of them. Please help me. I live in kuwait
Click here and fill out the form.
(105797) -
I forgot my apple rescue email and answer of all qwestion an I couldn't purchased any apps or musical
If you don't have access to your rescue email address (you won't be able to change it or add one until you can answer 2 of your questions) then see if this user tip helps reset the questions : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I forget my rescue email and security answers
I forget my rescue email and security answers but my id still
If you want to be sure that i am the id owner i'm ready to send you an email
<Email Edited by Host>We are fellow users here on thee public forums, you're not talking to iTunes Support nor Apple.
If you don't know your security questions nor your rescue email address (you won't be view/change it add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
i tried to buy music and don't remember my security questions I cant access my rescue email and my apple id was locked because I answered the questions. Incorrectly how do I unlock my apple id and change my questions I just want to purchase music somebody please help
You will have to contact Support in your country to get the questions reset (they should also be able to re-enable your account) : Apple ID: Contacting Apple for help with Apple ID account security
When they've been reset you can then use the steps on this page to update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or, if it's available in your country, you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
HT5312 forgot rescue email and security question
What can i do if i forgot my rescue email and security questions, and i dont want to call?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT5312 What if I can sign into my rescue email and I dont remember my security questions?
Ive Tried everything but I cant seem to change my rescue email and I forgot my security question answers help please it wont let me buy stuff!
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?
From another post:
On your browser, whether Safari, Google Chrome or otherwise, navigate tohttps://appleid.apple.com.
Once here click Manage your Apple ID button and sign into your iCloud account. Here, on the left side select Password and Security and this will list options on the right side. You should be able to see an option to reset your security questions.
Note other links in realtion to rescue email address:http://support.apple.com/kb/HT5312
If you cannot see or reset your security question, or even obtaining an error, then you would have to contact Apple directly: http://support.apple.com/kb/HE57. Here you would explain the issue, transfer you to an Account Security Agent who will be able to veritfy your identity and assist you in the resetting of you security questions.
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