Please i went back a refund i use my account without a credit card than i purchase a app with 200 dollars and it was purchased an d my account do nest have a credit card
please i went back a refund i use my account without a credit card than i purchase a app with 200 dollars and it was purchased and my account does not have a credit card and the money was taken from the credit card
Contact iTunes:
Apple - Support - iTunes - Contact Us
Similar Messages
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Help - have an iTunes account on iPad for well over a year. Just bought iPhone 5 and I cannot purchase apps using my account. I am asked to verify my credit card and details but then it rejects them. They are still fine on the iPad. Any ideas?
I tried to contact support but they do not recognise my Thai phone number.
the Thai support site is all in Thai (and I neither read or write it).
All I want is a single email address that works - it must be quite a simple process.
I don't want to create another account with another credit card - life will just get seriously complicated then.
BTW my apple I'd is accepted for downloading free apps!!!First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
The cc on my acct doesn't have the $ to buy an app that I want but my account has $50.00 credit. Why can't I purchase the app with gift card?
It says there is a problem with my payment information and prompts me to change payment info but I am only able to change it to another type of cc not gift card balance
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I have an iTunes gift card and I have redeemed it. However, I am unable to purchase things from the iTunes Store. How do I purchase an app with my gift card?
Very very likely that tax is applicable and tax is more than $0.01. You need to add a payment method for the tax. If you add a credit card, the girft card balance will be used up first.
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i bought a used iphone 4 (gsm) and it was locked on an icloud account i asked the old owner to remove the device from his devices list on icloud and he did but the iphone is still asking to be activated on his icloud account. any help please???
If it's still asking for the seller's Apple ID and password, then he most likely did not actually remove the iPhone from iCloud. If the problem persists, return the iPhone and get your money back. The seller can figure out the problem and resell the iPhone later.
Regards. -
I have used Firefox on my computer for several years. Today, after upgrading to the new version, I was not able to open Firefox. I have tried several times uninstalling and re-downloading Firefox. It still will not open! Is the new version not compatible with Windows Vista?
I hope that link points to mozilla.com or mozilla.org
You will have to close firefox.exe with the Windows Task Manager from the "Processes" tab of the WTM since you don't have a widow to close.
The best way to close Firefox is through File > Exit, for those who stuck with the "Firefox" button click on the Firefox button then Exit. It is not perfect but it is a lot better than just closing the window with the "X" in the upper right corner -
I cant purchase an app with my credit card
I cant purchase an app with my iphone 5c afetr i have entered all the correct card info
If you haven't done that (these are user-to-user forums) then :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
Own Photoshop CS5.1 installed on two iMacs, when using second iMac, rarely used,got error message ~"not authorized to use program" on this second iMac I have two accounts one in my name one in my wife's both share photoshop...was in my wife's account when I got message...never happened on my primary iMac on which I have my own account and one for guest account that doesn't share photoshop....what is wrong..am allowed to install program on two machines?
Customer Care would have the authority to reset activations. We are basically users such as yourself and can't do this.
Contact Customer Care
Gene -
I have just created an Apple Id for itunes, it is allowing me to get to the debit card stage but they no longer accept Visa Debit, there is no other option for me as i dont have any other cards and there isnt a 'none' option! HELP!!
How did you create the account ? Unless you followed the instructions on the page that you post from exactly then you won't get the 'none' option and you will need to enter payment details - those instructions won't work on existing accounts.
I tried those instructions a week ago in response to another thread and I got the 'none' option on it e.g. on my computer's iTunes I logged out of my existing account, found a free app in the store, clicked on its 'free' price, clicked on 'create Apple id' on the popup, and after agreeing to the terms and filling in my details I was able to select 'none' as my payment option and download a free app with it. -
I purchased an app with my credit card now I'm unable to get anymore apps. Any suggestions?
You haven't been making in-app purchases within the app, and nobody else has access to your account or iPhone and might be playing the game ? You can turn off in-app purchases on your phone via Settings > General > Restrictions. Don't know what you mean by 'why does itunes keep the available for other customers'
Is this how you've been contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption ? -
I am using Photo Mechanic with Lightroom 4. I was asked to re-install Lightroom. I have a disc for LR3. How do I proceed?
Thank you, Jeff. I just did what you suggested, but the issue was not resolved. In PhotoMechanic, I select a quantity of images and mark them RED. When I import them into LR, the RED usually follows the image, so that I know which ones to edit. Now, perhaps since updating to OS X Yosemite (10.10.1), the color tag is not visible in LR.
I spent about 8 hrs on the phone with the tech folks at PhotoMechanic. They think it might have something to do with LR preferences.
Any thoughts?
Thanks,
Jay G -
When using iCloud: If I have purchased a CD at a shop, and I sync it to my iTunes account on my laptop, will it automatically appear on my iPod Touch, or will I have to connect it to my laptop with a cable?
Welcome to Apple Support Communities
You have to connect the iPod to the PC and sync it to get the songs in the device. You will only get your music in your iPod automatically if you have purchased your songs in the iTunes Store and Automatic Downloads are enabled in your iPod -
As I was saying, I have an iPod Touch which I bought this Summer on August, and until recently it never gave me a problem.
I recently downloaded a "free" app (which means, it's partly free, so if I want it completely I should buy one of the "extensions" it has).
Well, today I was trying to buy an "extension" for an app. I did everything as per usual, but for some reason, there appears to be a message that I can't buy it with visa, when I've already bought other apps and things online with the same card, without a problem. Which should cross the option that the problem resides in the card (I also contacted with the bank and everything was as per usual with the card).
Also, a friend of mine has this same app and for this person everything went smoothly without a problem.
Does anyone of you know what is the problem or what should I do?The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?
Hey Packerz48,
Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
via: Redeem Apple and iTunes Gift Cards
http://www.apple.com/gift-cards/
All the best,
Delgadoh -
Hi! I am using Snow Leopard 10.6.8, iTunes 10.6.3 on my Intel i3 iMac and should I purchase the latest iPad, would I be able to set up, synch and use it without iCloud? Also, would iWork files be interchangeable between the two bevices? And...could information from the Mac be transferred into iBooksAuthor? Regards Neil
You may need to update iTunes to iTunes 11 but you can do that running Snow Leopard 10.6.8. I would recommend running iTunes 11 anyway. It is a bit different in the user interface, but it works the same that it did in 10.6.3.
You can transfer iWorks files back and forth without iCloud but you will need to use file sharing with iTunes. However, you will have to purchase the iPad versions of those apps becuse the Mac versions will not work on the iPad if you were thinking about using the Mac apps.
You can read about file sharing here
iWork for iOS: About iTunes File Sharing
Sorry, but I know nothing about iBooks Author.
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