Please if anyone can help

MY ADOBE KEEPS ON FREEZING AND I AM UNABLE TO DELETE TO RE PURCHASE AN UPDATED VERSION - WHEN I TRY TO DELETE THIS IS WHAT KEEPS APPEARING
ADOBE READER X (10.1.3)
This patch package could not be opened. Verify that the patch package exists and that you can access it.

You can try using this tool to remove all traces of previous version(s) of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you may download the free offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

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