"Please Insert Blank Disc" Issue - I have had an email from Apple Support

Hello Everyone
I posted a message a little while ago about the back-up problem I am having and it looks like there are loads of other i-Pod users having the same issue. This is when i-Tunes keeps on rejecting the blank discs and asking you to insert another blank disc, ultimately meaning that you cannot back-up.
I have emailed Apple support and from the reply I got it looks like Apple know about this issue and are looking for a solution to the problem. I can only assume that this will be fixed in a future update. That said, I hope it is not to long in coming, as I have alot of purchased music not backed up.
If anyone has discovered a way to get around this problem on i-Tunes, please let us know! I know I could back up manually, but that is a real pain, as it takes ages to work out the amount of music that will fit on one CD-R, when i-Tunes normally does this for you!
Over and out!
Wayne

I was able to select a playlist, such as Purchased, and write it to DVD-R. It puts songs out as m4p files. I have done it (tried it) only once so far. It complained that it might take an hour to finalize the DVD but it only took a few minutes for me (only about 80 songs - sort of waste of a DVD). I think I selected "Burn playlist to disc".
I too had trouble with the backups after moving to 7.3. Worked OK in 7.2.

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ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple

ATTENTION!! RECEIVED FRAUDULENT EMAIL PRETENDING TO BE APPLE!! I received an email informing of a purchase made on my account and telling me to change my password if did not purchase the item, which I had not. I have received valid emails from Apple in the past asking letting me know a purchase had been made and asking if I had made the purchase, but the item listed has alway been a purchase that I had made. Since I had received similar emails in the past, I didn't think anything of it. Because I had not purchased the item listed, I immediately clicked on the link in order to change my password, which has been suggested in authentic emails i had received from Apple in the past. The site I was redirected to was exactly the same as the Apple site where you go to change your password. I entered my userID and password and it stated a verification email would be sent, if it was not sent click "resend email." When I did not receive an email, after about 10 seconds I went to the Apple site and followed the SAME EXACT step on pages that were IDENTICAL to the FRAUDULENT website I apparently had just been at. When I clicked "Send verification email," I DID receive an email within seconds, which had a special link that brought me to a page where I could change my password, which I did. I later compared a legitimate email to the FRAUDULENT email and I DID FIND A DIFFERENCE, BUT IT WAS ALMOST UNNOTICEABLE unless you were really, really looking. I doubt it would be noticed by anyone if not comparing it closely to a real email. THE DIFFERENCE WAS AT THE BOTTOM OF THE AUTHENTIC EMAIL, THERE WERE THREE LINKS THAT COULD BE SELECTED - My Apple ID/Support/Privacy Policy. ON THE FRAUDULENT EMAIL THESE LINKS WERE NOT PRESENT!!! Just today I received an email from Apple stating my password had been changed today. I did not change my password today. When I changed after getting the fake email, I did not think about my SECURITY QUESTIONS!!! If you forget your Apple password, you are able to answer the security questions in place of your ID and you get a confirmation email. Even though I changed my password within a one minute when I did not get a confirmation email with a link to change my password right away and I went dierctly to Apple's site, apparently it was enough time to take all the information on my account - INCLUDING MY DEBIT CARD NUMBER, WHICH HAD BEEN REQUIRED WHEN I INITIALLY SET UP THE ACCOUNT!!! Today I received a call from VISA FRAUD PROTECTION asking about strange activity on my account and stating they were concerned and wanted to ensure I had used the account. I HAD NOT, AND ALL THE MONEY IN MY BANK ACCOUNT HAD BEEN STOLEN!!!!! I am writing this in hopes that many people will see it and NOT FALL VICTIM TO THIS SCAM. Please pay close attention to any emails you supposedly receive from Apple - If the links "MY APPLE ID/SUPPORT/PRIVACY POLICY," PLEASE DO NOT ASSUME IT IS AN AUTHENTIC EMAIL FROM APPLE. I suggest you immediately forward the email to apple, which I didn't do because this happened days ago. Nothing was taken from my money that was already on the Apple account, and nothing had been taken from my checking account. I guess I assumed there had been something wrong with the link in the email directing me to where I could change my password, plus I had gone to the valid Apple website and changed my password for real, and I guess I was thinking that changing my password would prevent someone from being able to acces my account info. PLEASE DO NOT FALL VICTIM TO THIS SCAM AS I DID!!!!

No need for alarm. There are several folks a day posting like threads. Most folks know these phishing attempts for what they are and merely delete with prejudice.
To the bottom line... if you wish - and I am sure Apple will take notice - you should FORWARD the email to [email protected] and delete.
CCC

Installed Yosemite om my MacBook Air, resulted in no Sound at all. No input devices no output devices. What can do? Have had 2 meetings with Apple support with no results.

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Alternatives for Help Resetting Security Questions and/or Rescue Mail
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I was able to select a playlist, such as Purchased, and write it to DVD-R. It puts songs out as m4p files. I have done it (tried it) only once so far. It complained that it might take an hour to finalize the DVD but it only took a few minutes for me (only about 80 songs - sort of waste of a DVD). I think I selected "Burn playlist to disc".
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Well, the other person said theirs was working now. On yours let's try this...
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Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
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Insert Blank Disc???

I have been having this problem for about 4 months now, since I installed the new version. Nobody has been able to answer this for me & was re-posting this to see if anybody else is having this problem & if it was fixed. I insert a disc to burn & it states 'you have inserted a blank disc', then when I go to burn it states 'please insert blank disc'. Does anybody have an answer for this? I am in desperate need of an answer because I am going crazy! Here is my diagnostic report:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dimension 8400
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number E402CE66105D9062
Current user is an administrator.
The current local date and time is 2008-08-26 08:45:36.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 Series
RADEON X300 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {224CA460-456F-4D1F-99D8-BA3A1FE82761}
Description: Broadcom NetXtreme 57xx Gigabit Controller - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Aug 26 07:45:38 2008
Lease Expires: Wed Aug 27 07:45:37 2008
DNS Servers: 192.168.1.1
192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-08-26 08:44:13.
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LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.3),
E: HL-DT-ST DVD+RW GRA-4120B, Rev G114
Audio CD in drive.
Found 1 songs on CD, playing time 03:31 on Audio CD.
Track 1, start time 00:02:00
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Get drive speed succeeded.
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The drive DVDRW speeds are: 4.
HELP!

Hi
the same thing is happening to me and I just opened a brand new package of
CD-R's. If I dont get that message I get the error 4280(see my main post)
I am looking for answers too.
I am now trying to figure out how to DOWNGRADE my Itunes back to like 6 because until I upgraded I never EVER had an issue.

I am receiving emails from apple to reset my password that I have not requested

Hi wondering if anyone could help. About 3 weeks ago I received an email from apple that my apple ID was used to download an app that was not from the device which is normally used. This was initiated from the United States, I am in n.ireland. As this was not me I followed the instructions & changed my password. However the past 2 days I have received 7 emails from apple on how to reset my apple ID that I did not initiate & am concerned that someone is trying to get access to my apple account. Has this ever happened anyone else? If so how did you deal with the problem as I can't seem to get through to apple to discus the matter. Thanks

That's very scary. They might do it, but I personally have never had Apple contact me re id's except on their site when signing in. I suggest you DO NOT respond until you have a phone conversation with Apple security. They can verify if they sent you the e-mail and why.
While it's very possible it's true,again, I suggest you not respond until you speak to someone at Apple. I've often read here that when people sign in they are not allowed to because "someone else has used the id" type of statement.
Also, you should be able to go to the app store and see what apps you have downloaded.
Though it could have been a free app, have you checked to see if any were bought with your id account?
I've gotten these types of e-mails from places like USPS and FedEx which look amazingly authentic and were from their website. I also received an odd e-mail from my cousin in Ireland last year that clearly was not from him. It was also sent to others in his family in Ireland. I e-mailed him that I only opened it because it had a .ie, but suggested he change... Days later I received mail from 'him' - same name, but at yahoo.com.
Again, I would call Apple. You can also report it at [email protected], but I would not settle for that given your situation. If nothing else, call Apple sales (sales depts. anywhere answer fast) and ask them to transfer you to security. Apple will not want anybody accessing their name, and while it's unlikely, it's not impossible that it is someone phishing.
Hope this helps and can you let the support community know your results by posting on this thread when you're done? Thank you.
Hope this helps.

"Please Insert Blank Disc" Issue - I have had an email from Apple Support

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