Please make average peak minutes available on website

You've developed a sophisticated new interface with great tools, but for some reason you chose not to make peak minutes available at a glance on past invoices. When a customer is logged in and selects "My Bill", and selects "Analyze Usage", a customer would expect to see "peak minutes" for that billing period. Unfortunately, you have 14 options available from the drop down menu, none of which give information on PEAK MINUTES. The best option is "Minutes by Usage Type" but amazingly, you do not list peak minutes there either.
Either this is an unfortunate oversight that should be fixed immediately, or it's a very manipulative way to prevent consumers to clearly identify their peak minutes at a glance, when so much other useless information is readily available. I don't like being manipulated like that. It's enough that you don't offer some kind of plan for the average consumer at 1000 peak minutes a month, and then to not make peak minutes available at a glance on past billing, and to not make average peak minutes available at all, is enough for me to consider moving on to another provider who will better meet my needs.
Not sure you're worth one extra bar anymore.

Thanks for your suggestion. I passed your suggestion along for further assistance in making the website more user friendly!

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Please make this a good experiance for my first post on any board. READ ME

Hi all. Well first off, let me start by saying that my whole life I've owned PC's. And I'm not hacker Elliet. But I've gotten to know them pretty well. All the way from Windows 3.1 that came out a long time ago (more than 10 years ago)
So after a while of hearing about MAC's I decided to start small and get an iPod (since they are so popular here in NYC) and see what apple was about. Well I really saw that Apple had a great product and started asking about their computers. And did plenty of research. And before the new Intel Macs came out, I was going to get a powerbook. But I had a feeling a new laptop was coming out and waited a lil while and sure enough. The Macbook Pro came out. So I went out and did all my research (as to this being the first real purchase of a Apple product and knew about the possible implications of a new first gen Intel chip in a apple product litterally making history) I knew I might become a new beta tester.
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So now to my problem....
I have a Sony Viao 1.8ghz PC with 512 ram, 80 gig hard drive, 10/100 ethernet port. Connected to a Belkin Router (more info below on specs of router) connected to Opt Online Broadband Cable internet with VoIP. I use my macbook pro on the wireless network at my home.
I got a mac book pro 1.83 ghz running 512 ram on Tiger OSX 10.4.6 I thought that I would wait till a connectivity patch (which I thought would have been 10.4.6) fix the airport problems came out till I posted something. But now that I've tried everything, I'm hoping you open this thread and help me and possibly someone else out there as well. I just d/l'd and installed the 10.4.6 update last night and it did'nt help. So here's more info on my specs. I have a belkin router wireless G 2.4 ghz 54mbs router and I have configured the router with it's firewall, wap2 encryption (as it's the only selection the router has that is available that matches what airport comes with in encryption) I hid my network, and have tried to upgrade the firmware on the router.
Now Here's the real problem. I can connect to AOL on my MBP when I connect the actual ethernet cable to the MBP's Ethernet port (after I have let the cable modem do a hard reset to configure itself to a mac) I can connect to AOL. But when I disconnect the cable and return it to it's normal config, I can't connect to AOL. I can connect to the internet via safari, and firefox, and even AOL's IM on iChat. I can use Itunes all kinds of things. I can even play warcraft 3 wirelessly on battlenet. But connecting to AOL is a pain in the @$$. It's the only proggy I have that won't allow it to connect. I keep getting the error message "Your AOL connection ended because the AOL host was unable to start a new session. Please try to sign on again." Of course All i see for a while is the spinning black and white circle. And it goes through step 1 and 2, goes straight to 6. Then it goes blank, and BAM! That message pops up. And what's so frustrating is that I've tried every possible configuration on AOL, my router and even system preferences, for it to let connect. I even went into system preferences on the mac and went down the the Internet & Network "Sharing" icon and tried 100 possible combinations on that in the services tab, and firewall tab. I've turned them on, off, tried to make exceptions ETC. And no matter how much I play with the personal file sharing and windows sharing advanced settings and sigh every possible combination to make AOL connect via wirelessly. And nothing. I then even tried to fix the connection under AOL in setup. I've gone through and selected TCP Script, Airport Script. Cable Script, And practically every script I can think of. And nothing. I even went on to AOL and downloaded thier alleged fix to wireless accessing AOL. And nothing. I've been searching all over google, AOL's website, and all over these discussion boards and no mention of anyone even having the same problem. But please, someone out there with their infinit knowledge of how Macs run and having more experience than me, Please make this a good experiance for my first post on any board anywhere reguarding a mac. A MBP at that too.
An update to this, But amazingly enough, I actually got it to connect to AOL wirelessly for the first time yest. But I have no Idea how i did it. I tried for 3 hours to reproduce it and no luck. I was accessing my router at it's website config screen and somehow I clicked on connect to AOL and while it was trying to connect to it, i reset the router and BAM, it connected to AOL. And I was in shock. I thought I solved it. Somewhere while it was reseting the router it connected and stayed connected to AOL till I signed off and tried to sign back on to see if I could now connect, and guess what. The same dumb message keeps popping up "Your AOL connection ended because the AOL host was unable to start a new session. Please try to sign on again." And all I did was sign off to test it, thinking I had fixed the problem. I tried for 3 hours like I stated above, and BAM got it connected to AOL wirelessly again (somehow while the router was resetting). And thinking I fixed it, or figured out the trick to getting it to work, signed off... I kissed aol goodbye again. And have been unable to reproduce the "glitch". SIGH Can someone out there please help me?
I think I've made this message as detailed as possible, but please, can someone give me some constructive criticism on how to fix my AOL wireless connectivity problems. Do you know if it's my router? My MBP? AOL software? BTW, I got AOL software version 10.3.7 (Rev 4136.310 US) The latest version I D/L'ed from the AOL website. Anyone know If I should turn on or off some things such as personal fire sharing on, or firewall off or on? ANYTHING. Please. I've put alot of time into writing this post and making it as detailed as possible. And been having this problem for the past 3 weeks that I've had my MBP, and have waited long enough to use my AOL. If you need any further information or suggestions on making AOL work, please let me know. Thank you for taking the time to read all of this, and I really appreciate all of you in the time you take in responding back in trying to help me. I'll be monitoring this post almost hourly. So I hope someone out there can help. Thanks so much again. And help me make this transition to Mac a pleasant one knowing that there is a mac community out there willing to help a new mac client. Again, Many thanks
In Heath and Wealth,
Bruce
Mac Book Pro 1.83 GHZ 512 Ram Mac OS X (10.4.5)

I FIXED IT!
FYI for the rest of you that might be having the same problem. DON'T USE A BELKIN ROUTER WITH AOL ON A MBP!!!!! It ***** wirelessly. or even hard connected, it won't connect. I went to best buy today, and got a refund on the belkin. I then went to J&R and got a D-Link router. And now it works perfect. I can now chat on AOL yet again, and I tried all the other web browsers I have and messengers, and warcraft 3 online via battlenet. And it works great. I want to give you guys a special thanks for taking time out to answer back to my post. FYI! Belkin wireless G routers do not connect you to AOL wirelessly on MBP's. No matter how much you mess around on them. I highly recommend a D-Link Router. They are easy to set up as long as you READ ( AND I MEAN IT!!!) read the instructions before you set anything up on it. Use the CD that it comes with, and you'll be good to go. Set it up and it works great Almost no dead zones in the house, and now I can use the MBP with all it's cababilities. Thanks people. I really appreciate it.
P.S. I called belkin last night when i decided to get a refund on my router for today and when i talked to the tech, after puersuading him to tell me the truth. And stop BS'ing me, he broke down and admited that AOL does not work wirelessly on MBP's. So to make a long story short this time, There you go. And one last note, I'm very happy now with my d-link router. I honestly thought it would suck. Not being a brand name router or anything. But amazingly, it works like a brand name item! Again, many thanks all.
Bruce

Please make average peak minutes available on website

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