Please, please help find "orphaned" web pages

I have spent the last 4 hours trying to delete "orphaned" web pages.  Several years ago I created some web pages using Front Page and then uploaded them to ftpmysite.verizon.net using an FTPClient.  Then I dumped Verizon's web suite altogether because it wasn't user friendly.  I've kept Verizon long term as my ISP only.
Coming back full circle to Verizon because I need to use the 10 MB of space offered with my monthly DSL.  It is in use with the old pages.
The pages DO NOT show up in site builder.
SMARTFTP says user does not exist on the ftpmysite.verizon.net. login and the client times out
SMARTFTP says user does not exist on the ftpmysite.ncnetwork.net login and the client times out
SMARTFTP says user does not exist on the ftpmysite.verizon.net/resxxxxx login and the client times out
SMARTFTP says user does not exist on the ftpmysite.ncnetwork.net resxxx login and the client times out
The same for WinFTP.  Same for FTP via My Network places in Windows XP.
MSIE returns Internet Explorer cannot display the webpage error with the above urls.
The old site content shows up under the web page usage screen on the DSL Internet page, but it doesn't allow a page delete from that location.
I'm fairly computer savy but I'm ready to rip Verizon a new one because this is insane!  Any advice on getting them off the remote server?
Thanks in advance.

I tested the DNS and reset the servers anew.  It didn't help.
I then went to my neighbors and used his different ISP with dial-up.  Got a 550 Permissions Denied error.
It has to be an issue on Verizon's end.
They have escalated the problem.

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