Please please help me install Air on my Mac

I am using a Mac os x 10.6.6. Have installed flash 10.2 and trying to install Air 2.5. Each time I try to install this it just opens and sits in my dock. Nothing else happens. I have tried the sudo commands (which I do not understand by the way). Have tried everything that I have found in other posts including running the Air Install Repair. I need this for the tracker on Elance. I contacted them and was told to come here. So I'll include all the images I was able to get and the log file.
This is all that happens when I tell Air to install:
Here is the image from my terminal when entering the psudo:
Here is the system log (could only send it in images, not able to past it):
Wish I could copy/paste so the writing would be bigger. Please any help would be appreciated. I am missing out on work because of this problem.

Hi,
Thanks for the detailed information.  I've seen this occur a few times now and it's definitely frustrating.  I've been trying to recreate this but I just can't seem to find the right environment.  Would you be willing to do a save of your System Profile and email me ([email protected]) that file?  It might help me determine what files you have installed that differ from mine or find a common denominator with other affected customers.
To work around this problem, try the following:
Download and mount the latest AIR runtime installer from http://get.adobe.com/air
Open the "Terminal" application found in your Application/Utilities folder
Copy and past the following command:
sudo /Volumes/Adobe\ AIR/Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent -eulaAccepted
After hitting enter, you will be prompted for your login password.
Installation takes a few minutes. Look for output similar to the following:Adobe AIR is currently  not installed
Installing version  2.5.1.17750
done
Once complete, close Terminal and install your Adobe  AIR-based application.
Thanks,
Chris

Similar Messages

  • Problem Installing Air on 2 Macs

    I'm having a problem installing Air on 2 macs.  The symptoms are the same - the installer launches and nothing else happens.
    Configuration 1:
    Macbook Pro (Feb 2008); 2.5 GHz; MacOS 10.6.3
    Configuration 2:
    PowerMac G5; dual 2.5 GHz; MacOS 10.5.8
    Both computers have Design Premium CS3 installed, in case that matters.
    Here's the log off of the laptop:
    Performing runtime install
    UI SWF load is complete
    UI  initialized
    starting user confirmation
    Version of  this installer: 1.5.3.9130
    Installation type: new
    And there it stays.  The installer is running and I can choose Quit from its menu.  It looks like it's waiting for user authentication, but the dialog never appears.  Since the symptoms on both are the same, I'm guessing that whatever the cause is something common to both computers.  I've had no problems installing Flash or any other program.  This looks to be specific to Air.
    FWIW, I tried installing the beta of Air 2.0 hoping that might work.  No difference!  Here's that log (from Console):
    4/8/10 2:55:22 PM Adobe  AIR Installer[1488] Performing  runtime install
    4/8/10 2:55:22 PM Adobe AIR  Installer[1488] UI SWF load is complete
    4/8/10 2:55:22 PM Adobe  AIR Installer[1488] UI  initialized
    4/8/10 2:55:22 PM Adobe AIR  Installer[1488] starting user  confirmation
    4/8/10 2:55:22 PM Adobe AIR Installer[1488] Version  of this installer: 2.0.0.11670
    4/8/10 2:55:22 PM Adobe AIR  Installer[1488] Installation  type: new
    The only difference is when I quit out the version 2 installer, a crash report is generated.  I can post that if anyone thinks it would help.
    Any suggestions?
    -Larry Gelfand

    Could you please tell us where the "ar" binary is located?
    i.e. output of following command
    $ which ar
    Also we can discuss it on below mentioned eepc discussion
    forum, to unify all eepc issues:
    http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=75&catid=697&threadid =1423014&CFID=12140508&CFTOKEN=3729f92530290ab0-45A604F7-08F3-0E8E-C4F904066B27BEE0&jsessi onid=48305a2eb43f1104ac0259491523602b5c55
    -Syed

  • Just  installed air port extreme and all phones connect but not my laptop  HELP, just  installed air port extreme and all phones connect but not my laptop  HELP

    just installed airport extreme and all iphones are on and good but not my laptop???????? used the laptop to install the wifi then deleted it from my laptop as soon as i had connection on my phones. plese help!!!!!!!!!!

    Welcome to Apple Discussions, RipapArt!
    Any ideas why this has suddenly happened...
    Possibly a corrupted file. If you have not already done so, you might considered booting you computer from the Tiger Install disk, holding down the "c" key. Select your language and then from the Utilities menu, select Disk Utility.
    In the left pane of Disk Utility, click on your hard disk. In the right pane, click the First Aid tab and then near the bottom click Repair Disk. If any errors are found, it will try to repair them. Re-run repair disk until it reports zero errors. Then click Repair Permissions. Afterwards, reboot the computer normally. Launch Disk Utility from the Utilities folder and Repair Permissions.
    Launch a browser to see if you can get online. If the problem persists, launch System Preferences and then Network. Click Assist me and use the Assistant to create a new location and follow the prompts.
    HTH

  • Help on installing Photoshop CS6 on Mac OS X Lion

    Mac OS X Lion, I am using version 10.7.4.
    Trying to install Photoshop CS6 Free trial, before I buy a license. But since I can't even install the trial successfully onto my computer, I fear that buying a license will still lead to a failed installion as well.
    Please help me soon.
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF015, DW063 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Library/Application Support/Adobe/CS6ServiceManager/CS6ServiceManager.app/Contents/Frameworks/adobe_caps.fram ework/Resources"(Seq 10)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 10)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed

    Hi
    Please find the document below and your issue would be resolved.
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Hope It Helps
    Thanks

  • Trouble installing .air app on mac

    For the sake of people searching, or if the image gets removed on day, here is the error message as text:
    "Sorry, an error has occured.  The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author."
    I keep getting the above error when trying to install a new .air desktop file on a third-party Mac over which I have limited control.  The .air app does work on Windows 8.1.
    -Do you think it could be the AIR runtime (currently version 14, and am getting admin to update it to version 16)?  I built the app in AIR 16.
    -There is a previous version of the app, with a different certificate that is already installed.  Would this possibly cause the error?
    -Finally, I signed the app with a self-created certificate for development reasons.  Is that likely to be a problem, it didn't seem to be an issue last time I did this?
    Thank you.

    This was covered a couple of times just in the last week.
    Search for "runtime redistribute" or similar.

  • Help with installing actions PSE9 on Mac

    Hi everyone! Thank goodness for support forums! I've been searching all over this afternoon to see if I could just install some simple presets in PSE9--I just got it and installed it on OSX 10.6.
    I just can't figure out how to install actions. I've tried a number of things and it seems pretty simple but for some reason nothing is working (and yes, I've restarted PSE, multiple times in fact).
    At first I was told to go to Library > Application Support > Adobe > Adobe Photoshop Elements 9. The only file in there is "Presets" which I opened and there was a list of different files for different stuff (such as patterns and gradients). I thought it looked relatively easy because there's an empty folder in there called "Actions" into which I dragged my actions files. That didn't work, so I tried including the 64 x 64 png image with it, still no luck. Another place said that you should go to Applications > Adobe Photoshop Elements 9 > Locales > en_US and there would be a file called Mediadatabase.db3 that I'd have to edit the file name--I don't have that file in there and it's nowhere to be found on my computer.
    So long story short, whichever method I try, actions still won't work/show up! I'd really appreciate any help on this. Thanks in advance!

    For the first file path, it sounds like you are in the wrong library. You have three library files:
    Your username>library
    System>library
    and the one at the top level of your hardrive. You want the last one.
    Mediadatabase.db3 is in there too.

  • Help with installing CS3 on new Mac

    Recently purchased new Macs for the department. Cannot install CS3! It asks for the CS2 license number which we have. Turns out it doesn't recognize it. Called customer support and everyone had the same answer, but no solution. I purchased the CS2 corporate license when we had about 6 Macs. Now, we're down to 3 so I purchased the CS3 as individual suites. They said there is no workaround with getting CS3 to recognize the CS2 license! We called 4 different times and talked to 4 different reps who gave us all the same broken-record response. Any help with be greatly appreciated!

    I believe that is essential what the customer service folks were telling my designer. However, both was installed before on the old Macs (CS2 corporate licensed and CS3 individual license) - that's the odd thing, is that it worked before on an older system. All we did was buy new hardware.
    I hope this isn't Adobe's way of making us upgrade to CS4 - lol!

  • Need help reformatting my hard drive for mac only

    Help please
    Need help reformatting my hard drive for mac only with my toshishba hard drive

    What Mac is this please, with what version of OS X?

  • After installing icloud in ipad air model-MD785AE/A serial number-DM*****K10 had upgraded the storage to 20 gb. Payment has been done but the storage still shows 5 gb. Please kindly help.

    After installing icloud in ipad air model-MD785AE/A serial number-DM*****K10 had upgraded the storage to 20 gb. Payment has been done but the storage still shows 5 gb. Please kindly help.
    <Personal Information Edited by Host>

    adetoye50 wrote:
    Dear Contacts Journal Support Team,
    FYI, this is a user to user support forum.  You are NOT addressing Apple here.
    Honestly, I doubt anyone is really going to take the time to read the novel you have written.

  • Please I was format my mac OS x when trying to install windows on my mac air can any one help me showing the way to reinstall mac OS

    please, when I trying to install windows on my mac air I do a mistake by choosing a partition that mac OS installed, so I format MAC OS and install windows instead
    I want to know the way to reinstall mac OS please.

    hold down option while booting up and you should be able to select the empty drive and reinstall Mac OS on it

  • My Flash Air update function wont work. PLEASE PLEASE HELP.

    I need to make my Air application that I made in Flash check for an update when the user runs it - if available it will download/install. I have been trying to make this work for several days and I cant get it to work at all.
    I made the most basic Flash movie to test it. A single frame with "Hello" typed in the window and the ActionScript on that fram is as follows:
    var urlString:String = "http://www.mysite.com/clients/example/Update/Airmovie_v2.air";
    var urlReq:URLRequest = new URLRequest(urlString);
    var urlStream:URLStream = new URLStream();
    var fileData:ByteArray = new ByteArray();
    urlStream.addEventListener(Event.COMPLETE, loaded);
    urlStream.load(urlReq);
    function loaded(event:Event):void {
        urlStream.readBytes(fileData, 0, urlStream.bytesAvailable);
        writeAirFile();
    function writeAirFile():void {
        var file:File = File.applicationStorageDirectory.resolvePath("Airmovie_v2.air");
        var fileStream:FileStream = new FileStream();
        fileStream.open(file, FileMode.WRITE);
        fileStream.writeBytes(fileData, 0, fileData.length);
        fileStream.close();
        trace("The AIR file is written.");
    var updater:Updater = new Updater();
    var airFile:File = File.desktopDirectory.resolvePath("Airmovie_v2.air");
    var version:String = "2.01";
    updater.update(airFile, version);
    I got this code from this Adobe site.
    When create the Air file from CS5 and install it - I get this message:
    "Sorry, an error has occured.
    The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
    The client is getting so impatient with me and I am out of ideas. Please, any help would be so appreciated.

    Hi,
    Some things you can check:
    - the version passed to Updater(), matches the version in the air file
    - have the the id in the update air file
    - have a valid namespace
    - enable logging and look for clues (http://blogs.adobe.com/simplicity/2007/10/air_installer_logging.html)
    Regards,
    Raul Hudea

  • Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • When I try to run iTunes I receive the following error message: "Apple Application Support was not found.  Apple Application Support is required to run iTunes helper.  Please unistall iTunes, then install iTunes again". I have done this twice.  What now?

    When I try to run iTunes I receive the following error message: "Apple Application Support was not found.  Apple Application Support is required to run iTunes helper.  Please unistall iTunes, then install iTunes again". I have done this twice and continue to get the error message.  What now?

    Hi texasslagle,
    It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
    There is an article that you may want to use to try to complete your install here -
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/ts5376
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I'm trying to install windows 8 on mac, but after partitioning and restarting, it stucks on blue logo and i waited 20 minutes but nothing happened, what can i do, please help.

    I'm trying to install windows 8 on mac, but after partitioning and restarting, it stucks on blue logo and i waited 20 minutes but nothing happened, what can i do, please help.

    I think there's some remmants left over from when Apple transferred stuff over. We can try a quick fix, but if that doesn't work, I think the only option is to clean install OSX and then install Windows.
    open disk utility, confirm that you only have 1 partition (mac journaled)
    restart and PRAM reset
    open disk utility and repair permissions twice
    restart boot camp assistant
    Does it work?
    If not, I would boot holding command+R, choose disk utility from the menu and completely erase your HD (formatting it as mac journaled again). Then, install OSX on this HD. Once OSX is installed, don't copy your files over from the backup yet. Instead, start boot camp assistant and see if you can get Windows installed. You can copy back your other files after we get Windows installed.

  • Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player.  Does anyone know how to get around this?

    Please help! We got a used Mac Mini and we don't have the former owner's password, so we can't install anything like flash player.  Does anyone know how to get around this? I don't know how to wipe the hard drive, and the support online doesn't seem to work.

    As posted previously:
    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    If installing Leopard the process is similar in some respects.  If you wish to begin anew then after selecting the target disk click on the Options button and select the Erase and Install option then click on the OK button.  To install over an existing system do the following:
    How to Perform an Archive and Install
    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

Maybe you are looking for

  • Report Completion date and Report start date in BI Publisher

    Guys We have a requirement to get the Report Completion date and start date without Scheduling the report. Can any one give me an idea to get in the BIP Reports Regards

  • Signed Applet not loading on Mac OS X if using HTTPS protocol

    Hi All, I need to open a trusted applet on Mac OS 10.2. The applet works fine if using HTTP protocol. But if the protocol used is HTTPS the the applet does not loads and "javax.net.ssl.SSLException - untrusted server cert chain" exception comes on th

  • Compare month sales with previous year same month sales

    hi all. we need to compare given month of this year with same month of last year. we need to compare sales quantity and value. the query is on 0RT_C40 multiprovider. We have tried all options using 0Calmon, calday, fiscal year... but whenever we spec

  • How to copy a node from one dom document to another?

    I have one dom document that I have to split up into multiple dom documents. I am able to get the inividual nodes that I want to put into seperate documents. My problem occurs when I create a new dom document and try to add the node from the parent d

  • Extended role attributes in IDM 8

    I managed to add extended attributes to standard role types(Role, ITRole). But when I'm trying to add extended attribute to my role type Role1, it doesn't work. Is it my problem or IDM 8 doesn't support extended attributes for custom role extensions?