Please Raise/Uncap IP Profile - Slow speeds

Question

Hi Guys,
Up until a week ago I was achieving speeds of between 18-20mb, no issues for
the past year.
This last week I've been losing connection intermittently. When it does work
the speed is between 3-5mbs.
The current setup is, a master socket box, with my router plugged in via a
filter.
Spoke to BT numerous times over the past week, carrying out their tests,
including quite phone line test and plugging my homehub directly into the
master test socket with a filter attached.
I could still here static over the line during this test. Yet still was told
that they can not see a fault on my line, but that the problem is with my
home wiring.
I have not changed any sockets or wiring in my property, up until a week ago
all was fine. I was not expericing these dreadful disconnects, nor slow
speeds.
Nevertheless, I understand faceplates and filters have the potential to giveup,
so I visited maplins.
One by one, I replaced the filter attached to router, tested speed, master
socket faceplate, tested speed and finally the master socket box it'self.
As you can guess, no change in static on phone line, random router
disconnects or speed.
As the week has gone on, the connection has stablized, only a few line diconnects here & there. Can still hear static, speeds have not budged.
I intend to phone BT again to request an engineer be sent out to test the phone line.
I'm guessing that the cause of the static is a phone line fault at BT's end.
And that my slow speeds are due to this phone line fault (instability), but
also the fact that it looks like my IP profile has been capped. (screenshot
below).
Screenshots below of tests I carried out before writing this.
 I used to acheive speeds of between 16-20mb, my IP Profile can't be right.
Short "Connection time" because of recent disconnect:
All input will be greatly appreciated. Hopefully one of the mods can atleast in the meantime, increase my IP Profile.
Thank you in advance,
Y3n

Answer 1

Hi Y3n,
FTTC SHOULD not be too far away for you, viz :-
Many premises in Fordham are included within the Connecting Cambridgeshire programme. This means that, by the end of 2015, there will be improvements to the broadband infrastructure that will enable many homes and businesses to receive superfast broadband speeds (minimum 24Mbps)* while others will be able to receive fibre broadband speeds of between 2Mbps and 24 Mbps
It is now confirmed that fibre cabinets bringing superfast broadband will be upgraded December 2014 and March 2015. Check our map of cabinets for more information about where the cabinets are located. For more information about Superfast broadband visit our Superfast Question and Answers Page.
Best regards,
dfenceman