Please rate the After Effects Help pages you find useful

You may have noticed that Adobe employees and Community Experts hanging in this forum keep pointing users to the relevant sections in After Effects Help on the Web. The reason for this is, of course, that the quality of explanations, visual examples, video tutorials and other materials in those pages is much higher than what anyone could quickly type in a forum reply. Personally, I think AE help has experienced a drastic overhaul in the last few years, to become a great, community-driven, user-focused resource.
if you find these pages helpful, you can in return help the documentation team by stating which pages you find useful by using the buttons at the bottom of each page.

You should also leave comments to tell us what other information you'd like to see... or to leave a tip, link, or technique of your own.
After Effects CS4 Help

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SURVEY: Tell the After Effects team what you want and what you think.

Michael Coleman just posted a web survey about After Effects.
Please take a few minutes to tell us a few things about yourself, your projects, and your workflow. You'll also get a chance to indicate which potential features are most important to you. Surveys like this to are a great way for you to direct our efforts.
The survey will probably take about 15 minutes to complete. It is hosted at Surveymonkey.com.
Click this link to get started.
The information we gather is just for Adobe's use and we promise not to do anything annoying with your survey responses. All data will be kept confidential. No information about you will be sold or furnished to any other company whatsoever, nor will you receive any unsolicited email messages because of your participation in this survey.
On behalf of the entire After Effects team, thanks!

Always glad to do these. I printed the previous survey from 2007(?) and it's interesting to see what features are now included in CS4, which ones are still to be included, and which ones have been completely forgotten.

After effects help & adobe air

i'm in the after effects cs5 application (creative suite production premium) on a power mac 10.5.8 and when i go to the help pull down and click on after effects help, i get the following error message:
don't even know what abobe air is. i'm assuming the after effects help has to run through this app. is this something i need to install and what does it do? i hate hate running unnecessary programs. thanks.

You can use After Effects Help without using the AIR application. You can either use the HTML version of After Effects Help on the Web or the PDF version of After Effects Help.
For information on how to fix this problem with the AIR application, see the Community Help Client forum.

How is the After Effects CS5 (10.0.1) update working for you?

The After Effects CS5 (10.0.1) update is available. It fixes a lot of crashes, errors, and other problems, and it adds some capabilities for RED (R3D) footage and the Apply Color LUT effect.
After you've installed the update, let us know how it's working for you.

Todd,
I installed it over the weekend after seeing it mentioned in my RSS feed and have been using it heavily for a few days. The updater launched from within AE did not find the update. I had to go to the download page that was linked to in the feed. Installed from that download with no problem on Windows 7.
AE 10.0.1. has crashed on me twice over the weekend. Both times I was scrubbing through a composition that uses a pretty intense plug-in (Video Gogh). I would submit a bug report to Adobe or the plug-in developer, but the problem has not been repeatable. Also, an AE composition dynamically linked to PPro may have made PPro crash. I wish I could give more details on that but I was, as usual, trying to do too many things at one time.
Other than that, everything went smoothly during many hours of compositing in AE.

I lost my mini iPad in Peru, Machu Pichu area and I do not know how to use the find my iPad ... can you help???? please, before the person that found it unblock and use it

I lost my mini iPad in Peru, Machu Pichu area and I do not know how to use the find my iPad ... can you help???? please, before the person that found it unblock and use it

Did you enable the "Find my..." function BEFORE you lost it?

How's the After Effects CS5 (10.0.1) update working?

Have you installed the After Effects CS5 (10.0.1) update? If not, why not? If so, let us know how it's going for you.
Let us know what problems are fixed by this update for you. See this page for a long list of fixed items, added capabilities, and known issues.
Please continue to report bugs and use the crash reporter to let us know of problems that persist (or new ones).

My user experience with 10.0.1 is no different than 10.0.0:
-My #1 recurring crasher is "blitpipe disengaged".
-Multiprocessing is still broken: http://forums.adobe.com/thread/668541 & hhttp://forums.adobe.com/thread/721486

Please insert adobe after effects cs4 into drive G:\ to continue installation

Why show message that "please insert adobe after effects cs4 into drive G:\ to continue installation" while installing Adobe After effects cs4? How to do it? My computer OS is windows 7 (32bit). Who can help me?

There's not much to go on here but it sounds like you are installing from a set of disks and you need to insert the next one.
If that is not the case please give us some systme info so we can help.

Where can I get the After Effects CS6 (not CS3) user's guide.

Where can I get the After Effects CS6 (not CS3) user's guide. I want Adobe's, not a third party.

Todd,
Thanks a ton. I've done searches from search engines, and I've looked at this page many times, but I had not seen this link.
I really apprreciate your help--though you probably think it was a dumb question.
Gary

How do I stop the "Better Privacy" help page coming up every time I open Firefox and while browsing?

The "Better Privacy" help page opens as a separate tab every time I open Firefox. I close it, but it keeps coming back, usually when I go to another site (by clicking a link or using a bookmark) and at seemingly random intervals while I'm browsing.
chrome://bprivacy/content/BetterPrivacy.html
I'm sure it's not malware, but it's driving me mad. Is there no way to block this annoyance?
I don't want to disable Better Privacy, but I'm often tempted to do so.
I'm using (Linux) Ubuntu 12.04, which comes with Firefox 18.0.2.

Check the Home page setting:
*Edit > Preferences > General > Startup: Home page
*https://support.mozilla.org/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
*https://support.mozilla.org/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
If you do not keep changes after a restart then see:
*http://kb.mozillazine.org/Preferences_not_saved

I NEED A SOLUTION ON HOW TO UNLOCK THE AFTER EFFECT "Action Trailer.aep"

I NEED A SOLUTION ON HOW TO UNLOCK THE AFTER EFFECT File, "Action Trailer.aep"

We seriously don't have enough information to help you.
What do you mean by "unlock"?
My wild, shot-in-the-dark guess is that you've got some sort of template that, when you try to save, says that it's locked. If that's the case, try using "Save As" instead. If that's not your problem, refer to Todd's link and provide more info.

Premier Pro Plug In Using the After Effects API

Hello,
According to the SDK you say the After Effects API should be used in order to create Effects type of Plug In's for Adobe Premier.
We developed several AE plug in's (Effects) based on the CS6 SDK of AE and yet they don't show up / work on Premier Pro CS6.
Where can we find guidelines on how to create plug in's which work both on AE and Premier?
Is there a code sample for such Plug In?
Thank You.

Hi Royi,
Yes there are code samples. If you look at the Sample Project Descriptions in chp 1 of the SDK Guide (on page 35 in the CS6 SDK Guide), the ones that are Premiere Pro-compatible are marked as such in the description. More recent versions of the SDK will have a greater number of sample projects that are compatible with both hosts.
Also, you can refer to chp 10 of the SDK Guide on Premiere Pro, to read some general remarks on compatibility.

Updated After Effects Help, and an update on my role

I just updated After Effects Help, and now I'm in Technical Support:
http://bit.ly/cpX44H
In my new role, my job is to provide "online, one-to-many" technical support for Adobe's professional video products. In other words, I'm supposed to spend even more time helping out on forums like this one.
So, howdy.

Szalam wrote:
Hooray: more forum time with Todd.
Booooo: worse AE documentation in the future, for nobody can match his placement of the T in RTFM.
"Read Todd's Freakin' Manual" ?
I like that.
Todd, I hope this is a good move for you and not an analog for Siberia.
bogiesan

CS5 RAW Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information.

I rented a Nikon D600 & D610 and CS5 cannot open the RAW files, i do not have any issued with my D700 RAW files. I am getting this error message -
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information.
Can anyone please help?

yellowmledbetter wrote:
Sorry, I am on a MAC. I downloaded the link you provided and it's giving the same error message as above. Running CS5.
The error message you gave is from Camera Raw. I thought you said that DNG Converter didn't work?
The link I gave you is an article on getting your raw files to open in Camera Raw. Did you read it? I lazily gave you the link because this is one of the most common problems in this forum, and I get tired of saying the same thing over and over again. I could break it down for your specific case, but I was hoping you could read through the article and work it out for yourself.
But, here goes:
Your cameras are newer than your raw converter, so it won't understand them.
CS5 comes with Camera Raw 6, which can only be upgraded as far as 6.7.1. You can find out which version of Camera Raw you are running in three ways: in the settings title bar (Cmd-K), in the plug-in title bar (press F to start/stop full-screen mode to reveal the title bar), or Photoshop's Help menu (About Plug-ins).
Downloading raw files from newer Nikon cameras with old versions of Nikon Transfer will actually make them unreadable in Adobe software. They can be fixed with a free utility. Again, it's all in the linked article. You should be using up-to-date Nikon Transfer, or Adobe Photodownloader to avoid this problem.
All being well, you have good raw files on your computer. You can convert them to dng using Adobe DNG Converter. IF you are on OSX Leopard or Snow Leopard, you CAN'T use the latest version, because Adobe stopped support. But, if you ARE on a later OSX, you can download DNG Converter 8.6.
DNG Converter is designed to convert FOLDERS of raw files at a time. You select a folder of raw files, and tell it to create DNG copies. BUT, you have to set up the converter before you start using it...
If you load up DNG Converter, you'll notice a button labelled "Change Preferences". Clicking this, you'll see the first option is "Compatibility". Here, you must select the appropriate setting for the version of Camera Raw you HAVE (see above). If you can't work this out, just pick "Camera Raw 5.4 and later". THEN pick a folder of raw files and convert them to DNGs.
All the above is already in the article, but I gave you a personalised response. If you still can't get it to work, please give us more than one sentence. Tell us exactly what you tried, and describe exactly what happened. Which version of OSX you're running, what device and software you downloaded your raw files with, how you used DNG Converter, and so on.
I really should be in bed.

I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page.

I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page. How can I launch the actual program and not the Assistant?
Under the download or application file I only have the Assistant program

Moving this discussion to the Acrobat Installation & Update Issues forum.
Isabellasf have you ran the installation files which were downloaded? By default they are downloaded to the download folder within your User folder.

How to import original clips edited in After Effects into Adobe Premiere, without the After Effects

What is the quickest and easiest way to bring clips that were edited within after effects into adobe premiere? I just want the original clip as it is cut, without any of the after effects manipulation. I am trying to gather the cuts of a green screen project together that was compiled and edited within Adobe After Effects, so they can be rekeyed. I want to detach all effects work, and just have a straight green screen cut of the original files. Each cut though, is its own compilation. Simply importing to a new sequence doesn't seem to be the answer because I first have to uncheck many effects to find the original clip buried beneath layers of mattes and various effects. I have probably 400 different cuts, and currently my workflow is super slow just searching for the original clip in after effects, looking for the time code, then matching the original clip and timecode into Premiere. Is there a faster an easier workflow?
Thank you

I just want the original clip as it is cut, without any of the after effects manipulation.
Then you need the original clip.
my workflow is super slow just searching for the original clip in after effects
It's what you may need to do, though. Unless you know exactly where the clips are on the hard drive.

Please rate the After Effects Help pages you find useful

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