Please reinstall your software
I'd been using Fireworks 8 on WinXP Pro regularly for over a
year, but a couple of weeks ago, while working with a large image
file, Fireworks crashed. I rebooted Windows and Fireworks has not
worked since. I get the following message box when I try to start
it
Macromedia Product Activation
Please Reinstall your software
A problem was detected with your application. Please
reinstall this software to correct the problem.
I have tried EVERYTHING to get Fireworks working again to no
avail, including Fireworks installation repair, Fireworks
reinstall, full re-install of Studio 8, MM Extension Manager
1.5/1.6/1.7 uninstall/re-install, uninstall of every update and app
that was installed for the past month, Windows setup repair, Norton
One-click fix, Norton WinDoctor, Norton Registrry Repair, IE7
uninstall, VS2007 SP1 uninstall, SQL Server uninstall, Flash player
uninstall, Shockwave uninstall, Netscape uninstall, Office updates
uninstall, etc. Absolutely NOTHING has worked.
This was part of a Studio 8 upgrade from Studio MX. I went
back and reinstalled Fireworks 6 (from Studio MX) and it works
fine, but Fireworks 8 will not work no matter what I do. I only
found one mention of a solution in a Google search to this problem
but it talked about re-installing Fireworks in Safe Mode, which is
impossible because the Windows installer won't even run in Safe
Mode.
The only thing left to do at this point is a complete WinXP
re-installation, unless someone has a better idea?
I would definitively contact Adobe tech support on this one
alex
maitreg wrote:
> I'd been using Fireworks 8 on WinXP Pro regularly for
over a year, but a couple
> of weeks ago, while working with a large image file,
Fireworks crashed. I
> rebooted Windows and Fireworks has not worked since. I
get the following
> message box when I try to start it
>
> Macromedia Product Activation
>
> Please Reinstall your software
>
> A problem was detected with your application. Please
reinstall this software
> to correct the problem.
>
> I have tried EVERYTHING to get Fireworks working again
to no avail, including
> Fireworks installation repair, Fireworks reinstall, full
re-install of Studio
> 8, MM Extension Manager 1.5/1.6/1.7
uninstall/re-install, uninstall of every
> update and app that was installed for the past month,
Windows setup repair,
> Norton One-click fix, Norton WinDoctor, Norton Registrry
Repair, IE7 uninstall,
> VS2007 SP1 uninstall, SQL Server uninstall, Flash player
uninstall, Shockwave
> uninstall, Netscape uninstall, Office updates uninstall,
etc. Absolutely
> NOTHING has worked.
>
> This was part of a Studio 8 upgrade from Studio MX. I
went back and
> reinstalled Fireworks 6 (from Studio MX) and it works
fine, but Fireworks 8
> will not work no matter what I do. I only found one
mention of a solution in a
> Google search to this problem but it talked about
re-installing Fireworks in
> Safe Mode, which is impossible because the Windows
installer won't even run in
> Safe Mode.
>
> The only thing left to do at this point is a complete
WinXP re-installation,
> unless someone has a better idea?
>
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