Please someone help. When I tap Purchased on the ipad, it won't open to show me my purchases. It just says loading, but never does!

Please help! When I tap Purchased on my ipad, it won't open to show me the purchased apps. It says 'Loading' but never does. I use the apps to help my daughter who has an Autism Spectrum Disorder. Thank you in advance

Hi, I was having the same problem on my new Mini. It would load fine on my iP3 and my phone but not my mini. My two daughters both have iPads linked to my iTunes account. They download a bunch of apps and I suspected this had something to do with it.
After a few hours, I found how to hide the purchased apps in iTunes (go to Store, App Store (up the top) then the Apps tab. Hover the mouse until you get an X then click on it. It doesn't delete it from your library, just stops it showing up on your iPad. I did this, launched Purchased on my iPad mini and boom they all came up. I just hid those I don't use/want any more, and some of the older ones my kids have purchased. Cut the number down from nearly 500 to 280 and it loads like a charm now.

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Hi Oliver1000,
Thanks for posting. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
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BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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Please someone help. When I tap Purchased on the ipad, it won't open to show me my purchases. It just says loading, but never does!

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