PLEASE this is URGENT!!! itunes encountered problem............

Ok so my sister had put itunes on our computer a verrry long time ago aand what i mean by long time ago is 2-3 years ago. Well my sister didnt want to update ituns ebcause she didnt want to take the time so because itunes was a little slow and from the reviews of other people it looked nice and better. Anyways i updated to version 9.0.1.8 and i was excited to update my ipod touch to version 3.0 but the next day when i had time to update my ipod, the title of this error is "iTunes" and it says "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." when i go to see what the error report contains it say "Error signature-------
AppName: itunes.exe AppVer: 9.0.1.8 ModName: quicktimeaudiosupport.qtx
ModVer: 7.9.0.0 Offset: 0009e74d " When i go to technical information about the error report it shows alot of codes. Can someone please tell me why it is doing this i have tried everything! completely removing itunes from my computer and reinstalling. I have installed older versions of itunes to find out i get the same "Itunes has encountered a problem....blah blah blah....anyways i really want to get my ipod up to date and songs on it can someone help me thank you!!!!

Metal_Meatwad wrote:
I just noticed and I was looking through IPhoto and somehow I made duplicates with my IPhone I really have about 171 photos, but somehow i duplicated it so much it says 761 photos.
*So if I really have 171 photos and not 761 photos how many GB's will that delete from my laptop?*
No one can answer that question but you. It depends on the size of the images. Look and see.
Metal_Meatwad wrote:
And with an external hardrive for my laptop, i their one where I can hok to my laptop and take around, and how much will this cost me?
You can get pocket sized usb powered drives pretty cheap. I think the 320gb models are selling for about $100 now.

Similar Messages

Solution to the "One Moment Please connecting to the iTunes store" Problem

Thought I would post this as a new topic because I see many people had the same problem as I do (did).
I kept getting the "One Momement Please connecting to the iTunes store" problem and could not figure out what was going on. I basically turned off everything I could think of "firewall, antivirus, antispyware, you name it and it still was not working.
Then I found in a thread the suggestion to delete my iTune preferences file. I did it and voila... all was fine.
So... here are the instructions. Do this first before you try anything else. It may save you A LOT OF TIME.
For VISTA the pref file is found at: C:\Users\+user name+\AppData\Roaming\Apple Computer\iTunes. Delete the file named "iTunesPrefs.xml", restart i-Tunes and it will reset all of you preferences. You will need to enable "show hidden folders" in Folder Options in the control panel as "AppData" will be hidden otherwise.
Hope this helps. I wished I'd seen it earlier.

Unfortunately deleting the iTunesPrefs.xml didn't work for me and others.
Try this. Click on Edit..Preferences...Parental Control and place a check mark in the box to the left of iTunes Store, also place a check mark in the box to the left of Allow access to iTunes U as well and then click OK.
Now go to the store. Finally, return to Parental Control and remove the check mark beside iTunes Store.
Hopefully you will now be able to access the iTunes Store without the dreaded One Moment please message.

Itunes encountered problem and needs to be closed

i keep trying to open itunes, but before it even opens, it says theres a problem and needs to be closed. is there anyway i can fix this?

The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
If that doesn't cure the problem, make sure that any antivirus/antispyware application you have is set to allow iTunes to operate. Some antivirus/antispyware has been known to shut down iTunes.
If that still doesn't help, take a look at iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures
If that still doesn't work, try deleting the iTunes preference files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
If that still doesn't work, try this:
Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.
Hope this helps.

ITunes Encountering Problems When Importing CDs

Since I allowed an iTunes update about a month ago (?), I've been having problems importing certain (apparently random) CDs. I import a lot of books on CD, and many times "iTunes encounters a problem and has to shut down." Not always. For example, the book I'm trying to import this afternoon worked fine on the first disc, but not at all on the second. I got the shutdown message after only a few seconds. I always join the tracks before importing.
Earlier today, I was having trouble with a number of discs, but it would occur when the import was much further along. I thought I'd figured out a workaround -- instead of joining all the tracks on the CD, I joined them into two sets, each half the size of the full CD. Then imported them one at a time. Worked like a charm for about 5 discs. Then I started importing a new book, thought I'd get brave and try to import a whole CD. Worked like a charm on CD #1. Then I got to #2, and not only did it only work for a few seconds before shutting down iTunes when they were all joined together, when I tried my workaround, that didn't work either.
I'm running iTunes 6.0.1.3, with CD Driver 2.0.4.3 and CD Driver DLL 2.0.3.2.
I ran CD diagnostics on the disc I'm currently having trouble with. Here are the results:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. Dell DXP051
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), drvmcdb (1.0.0.1), sscdbhk5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON X300 SE 128MB HyperMemory\RADEON X300 SE 128MB HyperMemory
IDE\DiskARRAY1.0.00_U, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskGenericSTORAGE_DEVICE_9317, Bus Type USB
USBSTOR\DiskHP_____PSC_2350_______1.00, Bus Type USB
IDE\CdRomHL-DT-STCD-RW_GCE-8487B________________F109___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomPHILIPSDVD+-RW_DVD8701_________________5D24___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: HL-DT-ST CD-RW GCE-8487B, Rev F109
Drive is empty.
F: PHILIPS DVD+-RW DVD8701, Rev 5D24
Audio CD in drive.
Found 15 songs on CD, playing time 75:07 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 05:36:43
Track 3, start time 10:01:71
Track 4, start time 14:56:47
Track 5, start time 19:51:28
Track 6, start time 24:55:64
Track 7, start time 30:00:58
Track 8, start time 35:09:59
Track 9, start time 39:59:28
Track 10, start time 45:29:17
Track 11, start time 50:01:68
Track 12, start time 55:10:44
Track 13, start time 59:51:18
Track 14, start time 64:40:65
Track 15, start time 69:36:24
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 12 16 24 32 40 48.
The drive CDRW speeds are: 12.
The drive DVDR speeds are: 12.
The drive DVDRW speeds are: 12.
And oh, by the way, I have the same problem whether I use the computer's CD drive or the DVD drive. Can anyone see any reason why this would happen? And what I can do to fix it?
Judi P
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM
Dell XPS 400 Windows XP Pro 2.73 GHz processor, 1024 RAM

Well, thanks for all the help, folks.
After playing around with every permutation I could think of under preferences\advanced\importing, in desparation (because the problem kept getting worse - to the point that I couldn't import any joined tracks at all) I allowed a version update to 6.0.4.2.
No more problem.

ITUNES encountering problem and needs to close.....

I have tried to install Itunes on my son's laptop today, I keep getting message saing it has encountered a problem ande needs to close, we are sorry for the inconvenience!!! I have not been able to open itunes at all. Have tried uninstalling it and reinstalling it a few times with the same result. Just bought him an ipod but he cant use it until itunes works - HELP!!!!!!!!

I have been working on the same problem for over a month! It has been so frustrating. I've unstalled and installed iTunes a ton of times. I also did the same for Quicktime.
Per b noir's recommendation in this thread, I tried to see if it was my Quicktime and when I tried to launch the application, it did nothing. That's when I believed it was really Quicktime I was having a problem with.
I was reading one of b noir's replies to another discussion (Can't install iTunes and Quicktime over old Installation) and (s)he gave a few suggestions that I followed (thank you b noir):
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (my files actually said Quicktime and QuicktimeVR. I left QuickTimeCheck.ocx there)
This is the step I added:
7. Then I noticed that under the C:\Windows\system32\ folder, there was another Quicktime folder. I clicked on it and deleted it all. I believe it was an old version of Quicktime.
8. Went back to apple website and downloaded iTunes again. It asked me if I wanted to repair or uninstall (I think). I picked repair. It reinstalled Quicktime.
9. I launched Quicktime by itself and it launched!
10. Then I tried iTunes and it launched also!
I hope this helps in some way - the steps worked for me, but please don't delete anything that you are not sure about. I know how frustrating it is since I am just a novice user when it comes to stuff like this. I'm happy my iTunes is working for the moment. Hopefully I didn't do more damage elsewhere.
Diane
Windows XP
Windows XP

My phone was working well. i installed some free games and after 2 days u guyz charged me $34 from my debit card. and now i can install any free apps, they keep asking to put my billing info for those. please this is urgent. i want my money back.

hello sir/madam
this is a very urgent and important question. i nedd your assinstance.
i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back.
$34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
thank you sir /madam.

The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.

HELP ANSWER ASAP PLEASE PLEASE THIS IS URGENT!

Okay maybe not sooo urgent but sort of. Please answer ASAP. Okay here is what happened while I was on my iPad (actually my daughter's iPad) but when she asked to buy a song I said that she could. So she decided to buy "Payphone" by Adam Levine the clean version. So after she clicked "buy song" she entered her password correctly and it accepted it. It said it was downloading and we went to where to see how long it takes for it to download. Then after is finished then she went to her music app (the one that came on the iPad). And it wasn't there! She tried it on her iPod and it did not work! I don't know what the problem is. I saw her and her apple ID was typed correctly. Please help!?!?!?!? Thanks to anyone who answers in advance.

The only other thing I can recommend is to get intouch with iTunes Store support.
https://expresslane.apple.com/Symptoms.do
Matt

*PLEASE HELP* ASAP. Itunes+Quicktime PROBLEMS!

Hi, I bought a new Ipod and I already had Itunes installed ( it was working the day before) but as soon as I plugged this one in, my Itunes said it was not " correctly installed, please uninstall, and install again" so I've been doing it for the past few hours. I am terribly stressed out. I need help please. How can I reinstall Itunes and Quicktime??? I've deleted everything of both programs like the forums said, and NOTHING. HELP!

*replying to shootfilm*
The feature you are trying to use is on a network resource that is unavailable. ... This is a dialog error message offering me the opportunity to browse to the location of a quicktime.msi file.
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Doubt off Supported Protocols... PLEASE THIS IS URGENT

Hi folks
I�m developing a midlet thats will run on a PalmOS plataform...
When I call the method Manager.getSupportedProtocols with a NULL parameters, its return the list [ 'device', 'http', 'https' ]
This means that I only can use theese protocols on my device ? (device, http, https)
Or this return is caused by the NULL parameter ?
I realy need to know this because im my application I�m trying to use a RTP Protocol to do some video streaming. And if it is not supported I must know it now to stop wasting my time...
Anyone can help me ?
Rodrigo Kerkhoff

Hey,
From getSupportedProtocols() docs at http://java.sun.com/javame/reference/apis/jsr118/
"If null is passed in as the content_type, all the supported protocols for this implementation will be returned. The returned array must be non-empty."
Hope that helps.
Michael

PLEASE HELP! URGENT Alter table problem !

I have 3 tables:
EVALUATION (No_expert, No_article)
EXPERT (No_expert, origine, name)
AUTHOR_ARTICLE (No_Article, Code_author)
AUTHOR (Code_author, Name, Original)
and my question is: How can i make a check to refuse each time an EXPERT ADDED to the EVALUATION table. If this one is an AUTHOR, in other words, the EVALUATION.No_expert must <> than AUTHOR.Code_author.
This is what i did but it doesn't work:
ALTER TABLE EVALUATION ADD CONSTRAINT No_expert
CHECK (EVALUATION.No_expert <> AUTHOR_ARTICLE.Code_author);
thank a lot
luong.

I do not think you can refer to table name and column names of other tables in defining a check constraints. Look into using a 'before insert' trigger here.

Can't download music - seems to be an iTunes Match problem

I have iTunes Match activated, which is working fine on my iPad and iPhone. However I cannot download purchased music onto the iMac.
In my household there is a shared iMac and each user has a different login & password. Only I know my login password. I have been using iTunes successfully on it for years, and have been using iTunes successfully for about 6 months now. Auto-download has been disabled for several months now because I don't want everything downloaded automatically. All has been fine until about a fortnight ago when the iMac stopped downloading newly purchased music whenever I clicked the little iCloud icon. This is for music that I have successfully purchased and downloaded on my iPhone whilst at work, and now want to listen to at home. Whenever I click the iCloud icon to download the new song I get an error message telling me that the computer is already associated with an Apple ID, and I have to wait 54 days etc to sign in with a new Apple ID. However I'm certain no other Apple ID has been used with my account - when I go to the Store menu it is showing my current and correct Apple ID.
The most telling proof that my Apple ID is correct on both iMac and iPhone (and iPad as well) is that when I plug the iPhone into the iMac, the new music syncs across EXACTLY as it should - and it can then be played without problems. Both the phone and the computer are correctly logged in to the same Apple ID, which is the same Apple ID that I use for iTunes Match. Also when I click Store -> Update iTunes Match there appears to be no Apple ID conflict.
Obviously this is an iTunes Match problem which I cannot resolve, can someone please provide assistance / advice.
(iPhone 4 with iOS 6, iMac mid 2010 with Mountain Lion 10.8.2, single Apple ID for iTunes Store, iTunes Match and iCloud).

you have to convert your videos...
google videoera ipod converter

Dear Apple Support, Good day to you. This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1.. After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to resto

Dear Apple Support,
Good day to you.
This is to report the problem i encountered when i updated my Ipad mini to the new IOS 8.1..
After the update my Ipad restart and after that it appears a picture that need to connect to itunes and need to restore. So i connect it to itunes and wait to restore my ipad mini because it is not opening.
After restoring it my ipad is now opening and it is like new that i need to set up again.
I set up again until i reach the apple id and password.
I put my below apple ID and password to unlock my ipad but it didn't work. The message i receive is "the apple ID cannot be used to unlock this Ipad.
What will I do? Please help.
Thank you
Sent from my iPhone
Begin forwarded message:
From: Apple <[email protected]***>
Date: October 9, 2013 at 11:53:53 PM GMT+4
To: ****
Subject: Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini
Dear Leslie J.,
Your Apple ID was used to sign in to iCloud and iMessage on an iPad mini named “Leslie Joye's iPad”.
If you have not recently set up an iPad with your Apple ID, then you should change your Apple ID password. Learn more.
Apple Support
<Email Edited By Host>

1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?

Why does Itunes encounter a problem and stops every time I try to sync my home videos - help please

Why does Itunes encounter a problem every time I try to sync my home videos - it just won't sync them - help please !!!!

Re-installing iTunes wont erase your folders, unless your iTunes is a very old version pre-iTunes 9 series.
I would suggest to download the latest iTunes, it would solve your problem as in this earlier post

When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a s

When I start the program I instantly see this message: "Adobe Bridge encountered a problem and is unable to read the cache, please try purging the central cache in cache preferences to correct the situation". I have tried this and it only results in a stalled/locked program. I have tried restarting my machine multiple times and tried reconfiguring how the cache is managed. Do you have anyone who could walk me through each step to correct this problem which just started two days ago. I have owned this program for at least a year now...

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!

Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!

Welcome to Apple Discussions!
Is all the software on your computer up to date?
iTunes
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Also, try The Five R's
btabz

PLEASE this is URGENT!!! itunes encountered problem............

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