Please try later is all down to BlackBerry in this instance.

I had previously downloaded Email ++ onto my Bold 9780 (O2) . At that time it was a time limited trial. I opted not to proceed with the puchase at that time and deleted it. I have now decided that it would be a good idea to purchase the full product but on selecting purchase it keeps coming up with re-installing the original product. I have deleted the cache on the phone, so the only reference to this product will be on the list retained at the RIM App Server Database. On checking the error log on the phone details as follows:-
net.rim.device.apps.internal.appstore.model2.contexterror
Exception Detail: Trying to download an app that hasnt been purchased yet.
That indicates to me that RIM don't remove listings of downloaded time trial apps therefore confusing the diddly out of the Store Front when wanting to purchase an app version.
No app for me, no money for the developer, no cut for RIM.
You'd think that in such an instance when RIM has the potential to lose on a revenue stream that at least there would be a directly contactable email for the App World Sales Team?
Heres hoping someone at RIM reads this and gets in touch!

Hi fatzDomingo,
What version of BlackBerry App World do you currently have installed? Can you please verify that your BlackBerry Bold 9780 smartphone was rebooted after clearing the cache? Can you please try to reinstall the trial version and then upgrade to the purchased version and let me know the results?
Thanks.
-FS
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Hi,
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mgpainter wrote :
prince2012 wrote:
Hi mgpainter
Welcome to the Community
Sorry I am not a RIM employee, But still regarding your problem have a look at this RIM Knowledge Base to resolve the error .Try it and see if it resolves your problem : KB25882 .
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Thanks for the welcome and the reply!
I looked at KB25882 and my settings are good, so that didn't help.
I had this problem over a year ago, and someone at RIM found a bit set that shouldn't have been set and fixed it (that is my terminology for what happened).
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Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

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shawn286
Re: "apple tv can't connect to the server at this time. please try later."
Feb 28, 2014 7:46 PM (in response to ehrenfromor)
THIS WORKS!
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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poppypower wrote:
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Please try later is all down to BlackBerry in this instance.

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