Please try reinstalling iTunes and try again.
Trying to buy a song today on iTunes and go the following message after most of the song had downloaded.
"There were problems downloading some purchased items.
For more information on the items that could not be downloaded, click below.
There was a problem downloading “To God Alone / Take Over / Aaron Shust”.
Please try reinstalling iTunes and try again."
On the download page is show "stopped (error = - 42100 or -41200) I tried to click the restart arrow in the circle and the listing in my download page disappeared.
Next I went to Store > Check for available downloads" and it said all purchases have been downloaded for this account. It also shows as purchased when I look at the album the track is in on iTunes. But I don't have my song.
Any other ideas or should I reinstall itunes???
Thanks
Before doing a reinstall of iTunes - close iTunes and repair permissions with Disk Utility. Reboot your Mac and open iTunes and see what happens.
The instructions in the noted Apple article are for removing iTunes - not really to reinstall.
To reinstall these instructions have worked for me and others in the past.
Close iTunes.
Go to HD>Library>Receipts - remove the iTunesX.pkg to the trash.
Drag your iTunes app to the trash.
B/U your iTunes Library file and .xml files. B/U your iTS purchases etc.
Download a fresh .dmg of iTunes 9.x.
Install iTunes from the .dmg.
Repair permissions with Disk Utility.
Launch iTunes and it all is well you can empty the Trash.
MJ
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Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
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Try disabling your firewall; both on your PC and the external Firewall/Router.
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For general advice see Troubleshooting issues with iTunes for Windows updates.
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tt2 -
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See Troubleshooting issues with iTunes for Windows updates.
tt2 -
You can not post a blank message. Please type your message and try again.
some additional info about the clean install, I did not Migrate any data over from a Time Machine, I started fresh. Perhaps this could be my issue. Do I need to Migrate over the User account in order to have access to my old data?
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I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
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Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
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Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
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http://www.apple.com/itunes/download/
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http://www.rarlab.com/
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Does it install properly for you?
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I have the latest iTunes 12.1.2.27. However, I am unable to restore my iphone4s. iTunes was able to detect an iPhone in recovery mode.
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I am using MAC OS X 10.7.5.
Please advise.
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Unable to reach Adobe servers, Please check firewall settings and try again
I have been a creative cloud customer since it started and I've never experienced such buggy software as the app manager. The customer experience is just shocking and I wish Adobe would just offer direct downloads for the software we need rather than use the app manager.
I'm currently trying to install the latest versions of the programs but the app manager keeps showing "Unable to reach Adobe servers, Please check firewall settings and try again in a few minutes".
I do not have any firewalls on my network.
I've uninstalled all previous versions of the applications.
The app manager will download a few % and then the message appears again. I click retry and it downloads another few % before showing the message again. I keep doing this until the program is fully downloaded and installed which take hours. Because I am able to eventually download the app, the error should be anything to do with my setup or internet connection as I've never had this issue before when installing adobe products.
Is there a way we can bypass the app manager and install the programs directly? This is getting very annoying and I just need my apps to install without wasting days clicking the retry button.I'm having the exact same problem. Photoshop is stuck at 0%.
Have the links for direct download changed? When I went to http://prodesigntools.com/adobe-cc-direct-download-links.htmland then scrolled down the page to:
Photoshop CC 2014 (64-bit)
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and then clicked on File 1 and File 2, I reached a page that says "You don't have permission to access "http://trials3.adobe.com/AdobeProducts/PHSP/15/win64/Photoshop_15_LS20_win64.7z?" on this server." -
When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?
Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
Everytime i go into itunes and try to update my iPod Touch 4th gen running on iOS 4.3.5 its says i need to be connected to the internet please check it or something like that and as far as i know i have the latest version of itunes
What is the exact wording of the error message?
Maybe this:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Try disabling the computer's antivirus and firewall. -
Hi.
I read the posting regarding the options on Hotsyncing for Windows 7; however, I have some questions as I have a 64-bit system.
I have a Visor Pro that I'm trying to Sync up with my new laptop which is running Windows 7.
Steps I have taken:
* installed the Visor Palm Desktop 3.0.1 that came with the Visor (which the installation went well)
* The issue arises when I push the "Sync" button on the cradle and the following error message appears "The connection between your handheld computer and the destktop could not be established. Please check your setup and try again."
Since I have a 64-bit OS it appears that I have 2 options: 1) bluetooth or 2) Infrared.
I have to admit I don't know know how to do either of these (how can I tell if this Handspring Visor Pro has bluetooth (which I don't it does)?).
Then how about the Infrared option? I see on the PDA it has a red area that one can "beam" info. Is this the same as Infrared or my 2nd option?
I love my Visor and want to continue using it, but need to backup the valuable info!
Any help with this would be greatly appreciated!
THANKS!!!!!
Post relates to: Visor ProHello lwalbring and welcome to the Palm forums.
Your Visor, as you suspect, does not have Bluetooth, so you must use the IR HotSync option. Since you are using Windows 7 64-bit, I believe that you are going to have to upgrade to Palm Desktop 6.2.2 to make things work from an OS/Driver perspective.
Since you are using such an old device, you are also going to have to download and install the PalmHotSyncSetup Utility from Pimlico. This update turns on support for old Palm OS PDAs in Palm Desktop 6.2.2. Without the update, you won't be able to sync your Visor with Palm Desktop 6.2.2. The software is free and the link is all the way at the bottom of the screen.
Lastly, if your PC doesn't have an IR port on it, you will need to purchase a USB to IR adapter. Some laptops still have IR ports and most desktops don't.
Once you have all the pieces, you'll want to go back to the Windows 7 and Vista HotSync thread again, and follow the directions for setting up and configuring IR HotSyncs.
Alan G -
Hi,
I am running XP SP 2, on a Dell Vostro 1000, Palm OS Garnet v5.4.7 on a Tungsten E2. I have worked though issues relating to synchronization, Outlook 2007, Docs to Go, etc., in the past. Thank you board members!
Once I worked thru all the initial problems, my Tungsten E2 was sync' ing beautifully to my laptop until a few days ago. There have been no changes (I know of) to the configuration, but now I receive "The connection between your device and the desktop could not be established. Please check your setup and try again." On the laptop I sometimes get "USB device not recognized." I am unclear why I get the PC message sometimes and not others.
I have tried the following: (not necc exactly in this order)
Double checked Hot Sync Mgr settings: Local USB (ver. 6.0.1)
Reset the Palm (multiple times)
Rebooted the laptop (multiple times before and after the Palm resets)
Went to Support Libraries including http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=57,E=0000000001060189973,K=9550,Sxi=3,Case=Obj(3695...)
and http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(1409)
Followed the steps in "Start Here" found at http://forums.palm.com/palm/board/message?board.id=windows_hotsync&thread.id=26057
Moved Backup directory as per a post on this forum
Looked for a deleted a file called "Graffiti_ShortCuts_____________" per a post on this forum
Followed the steps in HotSync troubleshooter guide you can run through located on
http://kb.palm.com
Went into Device Manager - found it shows no yellow ! 's
Followed Device Mgr Troubleshooter - went all the way thru with no solution
Tried all four USB ports - the PC's bell-like tone does not sound when I disconnect or reconnect the Plam's cradle like it does when I conn/disconnect other USB devices -I think that is a clue. ...?
Cleaned the Palm's contacts (and cradle's contacts with a old, dry toothbrush)
Read all the posts under "USB device not recognized."
OK, I'm at a loss, can anyone help me? Many thanks in advance!
~Bob
Post relates to: Tungsten E2Hello!
Using a cradle with the Tungsten E2? Tried bypassing the cradle and just use the hotsync cable? Tried a different computer yet? Somehow, the PC is having problems getting a signal from the device. I assume you have the laptop charger plugged into the laptop during this? Not going through a docking station or port-replicator.
One crazy thing you can try is unplug the charger from your laptop, remove the battery from the laptop and leave it out for like 10mins and put it back in and reboot the laptop. This should not cause side effects but still contact your OEM to make sure that nothing else is needed after leaving the battery out for extended period of time. Keep me posted.
Post relates to: Treo 650 (Unlocked GSM)
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