?"Please uninstall and reinstall the product." This is the error messageI am getting. I am afraid to uninstall from my old computer because I don't have the original paperwork. Should I jot down some information before I uninstall my CS5?
"Please uninstall and reinstall the product." This is the error message I am getting. I am afraid to uninstall from my old computer because I don't have the original paperwork. Should I jot down some information before I uninstall my CS5?
You'll need your serial number or proof of purchase. It's really no different than any other kind of software.
If you need help with you serial number, contact web chat. Here's a link:
Adobe ID, sign in, and account help
Similar Messages
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How can I erase a photo album that was uploaded from an old computer that I don't have no more? I have other albums in the Iphone that I don't want to delete.
If you sync with the new computer it will erase the current content from the iphone and replace with the selected content of the new computer.
The pics that you have taken with the iphone should be imported regularly to your computer as you would with any digital camera. You can then organize them and sync them back to the iphone if you wish.
If you have had itunes perform a backup on the new computer, you should get the pics taken with the iphone back, but I would import them before trying anything. -
How can I get my mail app to sync from my mac to iPhone, I don't have the 'info' option in iTunes?
How can i get my mail app to sync from my mac to iphone? i dont have the 'info' option in itunes!
I have created files within the mail app and want them to be the same on my mac and iphone.You need a mail server that supports this then. Hotmail premium I believe does, but the free version does not. Gmail supports it, and any ISP that offers IMAP supports this capability. iCloud definitely supports it, so if you create a free iCloud email account and switch your primary email to it you would have this capability.
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I created a sync account on my old laptop 3 weeks ago. I got a new laptop this week and I'm trying to get all of my old bookmarks and passwords. I am trying to sync the new laptop, but it isn't pulling in anything from the old account. I don't have a recovery key. Is there anything I can do?
Thanks!Not without the Sync (recovery) key that was used to set up that account.
The sync key is used locally to encrypt the data before uploading and without this key the data can be considered as lost.
*https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information
*https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips -
Hi Guys!I am not it pro. but i need your HELP.Pls my microsoft Word and Excel starter were working fine, but after playing with my laptop, downloading , removing smth , i cannot open them proper anymore, cos this message comes up:
“Microsoft Office has encountered a problem with licensing and will need to close. If this problem persists, uninstall and reinstall your product.”What can i do to make it work fine back? plssss need Help! thank u i n advance!!!!!!I faced similar challenge. Re-installation did not solve the problem due to unsuccessful un-installation of ‘Microsoft Click to run 2010’. The following steps worked for me. Please use your discretion to try and see if it works for you too..
1 Uninstall Microsoft office Starter 2010. If
‘MS click to run 2010’ doesn't get uninstalled use Microsoft fix it tool meant for installing and uninstalling programmes, to uninstall the same.
2 Download ‘Microsoft Office Starter 2010’ from internet.
3 Before launching, right click the executable file and click the 'properties'. Go to
‘compatability’ tab and choose appropriate 'compatibility mode' as per your OS. Tick the check box to use admin privilege under
privilege level section.
4 Launch the executable to install Microsoft Office Starter 2010 afresh. It should go through four steps during installation now. Complete the steps and enjoy. Thanks ! -
My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.
iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
I have Snow Leopard ver.10.6.8 and I have uninstalled iwork, because I don't have the equation writer on pages. So I re install it from the iwork's disk and when I tried to open any of the Apps, the system told me " check with the developer to make sure Keynote (for example) works with this version of Mac OS X "
iwork was running in my computer just a few moment ago !
Can anyone tell me what can I do? thanksSo I re install it from the iwork's disk
Did you repair permissions and restarted your computer after the installation? Check SU? -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I just purchased a new computer and downloaded I tunes but when I go to sync my iphone and ipad touch my library from my old computer doesn't show up on the new one. Only the purchased itune songs come up. How do I get my original itunes library?
Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?
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how can I sync my Apple ID to my iTunes store sign-in window? An old ID keeps showing in the iTunes sign-in window and I cannot get rid of it to show my current Apple ID. I don't have the password for the old ID in order to "manage" my account and make changes. Help. Thanks.
Did you create a new account or did you update your existing account with a new email address ? You can tap on the id in Settings > iTunes & App Stpre and sign out of it and you can then sign with the new/updated account.
If you did create a new account then your existing content will remain tied to your old account, so only that old account will be able to redownload that content and/or download updates to its apps. If you can't remember the password for it then you can try getting it reset via this page : http://iforgot.apple.com -
I cannot get my iTunes library/music from my old computer to my new one. The old computer is so messed up that I cannot even open a browser.I tried to copy to an external hard drive and the music was there until I went to upload to the new computer. I disconnected my old computer so I will have to reconnect it I am sure. thank you for any help. Last time I transferred I used a product I purchased. That was a long time ago.
First of all make sure that you've definitely backed up the movies to your external hard disc.
In iMovie click on any event you don't want, go to the file menu and select 'move event to trash'. Then do the same for any unwanted projects - 'move project to trash'. Quit out of iMovie and empty the trash.
Hope that helps! -
I have an iPhone 4 that I just updated today to ios 6, now when I go to back up the phone to my PC, it says it can't because I don't have the latest version of iTunes. But i have iTunes 10. Please advise.
There is an updated version number 10.7.0.21 that is available if you go to the iTunes link here on Apple.com. It won't show up under Apple Software Update and if you check for updates via iTunes it likely won't show either.
HTH -
Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation
Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck -
I updated my 2nd gen apple tv and after completing the downloading and installing the software I got an itunes picture that means i have to connect it to iTunes,, can i skip this ? because i don't have the mini usb cable
No, if you have that picture it means the update went wrong and you need to restore via iTunes.
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i bought and iphone but i can't activate it because i don't have the previous owner icloud account and don't know either how and where to contact him so what sould i do
Find a way to contact whoever you bought it from. If you can't do that, turn it over to the police. The phone is probably stolen. There is NO WAY past the activation lock without the credentials for the Apple ID that was used to lock it.
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