...please uninstall the ipod software and try again...

I cannot get itunes 7 to install. Everytime, I get:
This installation cannot directly upgrade the version of ipod software found on this computer. Please unistall the ipod software and try again.
I have, to the best of my knowledge, removed every bit of ipod software, files, folders on my computer. I uninstalled itunes and tried to download and got the same error.
I then reinstalled the ipod software I had from '05 and itunes 4.9 automatically installed. Finally, in re-uninstalled EVERYTHING and tried again and got the same error message.

I cannot get itunes 7 to install. Everytime, I get:
This installation cannot directly upgrade the version of ipod software found on this computer. Please unistall the ipod software and try again.
it's plausible that there is still skunky ipod software installation configuration information on the PC.
download and install the Windows Installer CleanUp utility. use it to remove the installation configuration of any entries (in the Windows CleanUp list) called "ipod for windows [date]" or "ipod updater [date]".
Description of the Windows Installer CleanUp Utility
does an itunes install go through properly after that?

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Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the s

Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the software several times to no avail. I need some help.

Appreciate your help Ian and others. I have since uninstalled FCS and reinstalled FCXP only to get the same thing. Loading FCXP stalls at "Looking for Compressor Support". When I first downloaded FCXP from the App store I didn't notice that FCS was being placed in it's own folder. It's not something I did manually. Although moved into it's own folder with FCXP on the same drive. I was not able to open FCS apps. They would load and then "quit unexpectantly". They opened just fine before I downloaded FCXP. Do I need to purchase Compressor so that FCXP recognizes it? It seems this is where it stalls. It doesn't explain however why my computer "FREEZES" while doing this. I am in the process of re-installing Lion to see if this helps, otherwise I am at a complete loss.

My iMessage will not let me sign in. The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

My iMessage will not let me sign in. The error message "Please check your network connection and try again" keeps popping up. I am connected to wifi.

Welcome to Apple Support Discussions,
Have you tried:
Turn FaceTime or iMessage off and then back on in Settings.
Launch Settings by tapping the icon on the Home screen
Scroll down to Messages or FaceTime
Toggle the switch from on (green) to off (white)
Wait a minute
Toggle the switch back to on (green)
Wait for it to re-activate
Hard reboot your iPhone, iPod touch, or iPad
Make sure you're on Wi-Fi
Hold down both the Home button on the front, and the Sleep/Wake button on the top of your device
Wait for the Apple logo to appear
If it still doesn't work, repeat step 1 (turning FaceTime or iMessage off and on)
Reset network settings
Launch Settings by tapping on the icon on the Home screen
Tap on General
Scroll all the way to the bottom and tap on Reset
Tap on Reset Network Settings
If it still doesn't work, repeat step 1, then step 2, above (Turning FaceTime or iMessage off and one, rebooting).
(Source: http://www.imore.com/having-trouble-imessage-or-facetime-ios-7-heres-how-fix-it)

When i try to sign onto I message I get the edit could not sign in. Please check yor network connection and try again. I have a network connect for the internet and i can access the internet

when i try to sign on to to I message I get the error message. IMESsage activation, could not sign in. Please check your network connection and try again. I have a network connection and can access the internet. what do i need to do?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

HT1414 error message on facetime and imessages reads could not sign in. 'Please check your network connection and try again' but the network is working ok, any suggestions

erroor message on Facetime and imessages reads'could not sign in. Please check your network connection and try again' network ok, updated to the latest IOS, any suggestion please

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

When I try to use FaceTime on my Macbook Air, I try to verify the email I want people to call me with, and it says verified, but soon an message comes up that says "Could not verify the email address. Please check your network connection and try again."

So our school lets us use Macbook Airs for the school year, and it has facetime on it. I know facetime isn't blocked because like everyone else is using it. So I decide to give it a try. I click the icon, it says enter your apple ID. I dont have one, so I click to make one, and do so. I then enter my apple ID and click next. The screen reads "People will call you using your email address. What email address would you like to use?" I enter my email address in the box below the message, and then go to my email and click the link, and sign in, thus verifying the email. I go back to the facetime window, and click next. At the top it says Verified, but when I click next it doesn't go on to the next step, it simply blacks out the next button so that I can not click it, and after a few minutes a message comes up that says "Could not verify the email address. Please check your network connection and try again."
So that is the issue, please help!!!!!
*Note-I repeat that I know it is not blocked by the school because everyone else uses it just fine.*

Hello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz

TS4268 After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

After the update I am unable to log in to get iMessages. It says "Could not sign in. Please check your network connection and try again". My phone is connected to Wi-fi. What should I do?

Hi andrea110,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
The settings are the same for iOS 7:
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
iOS: Troubleshooting Messages
http://support.apple.com/kb/TS2755?viewlocale=en_US
Cheers,
- Judy

I am trying to order a book, I keep getting the same error message," A network error occurred while processing your order, please check your network connection and try again"

I am trying to order a book with iphoto, I keep getting the same error message.
" A network error occurred while processing your order, please check your network connection and try again"
I get the billing part up, it has even uploaded my jpegs but at the final process, I get the same message.
I have ordered two books a few months ago without any problems.
Now I keep getting the same message either half way into
the order or at the final hurdle after the images have been uploaded.
Any ideas?
My shared Network has been fine and that does'nt seem an issue.
Help.

Try again in a couple of hours - sometimes it is a temp condition
LN

The document could not be saved. The server said: "The operation failed because an unexpected error occurred. (Result code 0×80020005)" Please ensure you have completed all required properties with the correct information and try again.

I am having problems saving documents back to SharePoint when any of the document properties (metadata columns) are set to be "managed metadata". The check-in/save fails with error:
The document could not be saved. The server said:
“The operation failed because an unexpected error occurred. (Result code 0×80020005)”
Please ensure you have completed all required properties with the correct information and try again.
I have seen similar threads that suggest this is a known issue with this version of Acrobat but I would like conformation from Adobe that this is a known issue and whether it is fixed in a newer version?
Adobe Acrobat version 10.1.13
SharePoint 2010

Hi quodd,,
We are sorry for the issue being faced by you. I need some information from you so that I take further steps:
1. Which Adobe product are you using Acrobat or Adobe reader- what is the complete version?
2. How are you opening and saving the PDF, the exact workflow?
Are you doing it from within Adobe Reader/Acrobat application or opening it from browser, doing changes and saving it using browser itself.
3. Can you try to save a PDF to library with Custom template and managed metadata columns using browser directly.
4. Please verify that columns name do not contain spaces or some other special characters.
Can you try to save PDF to library with Custom template and just a single managed metadata column with a simple name
Thanks,
Nikhil Gupta

ITunes Match error: iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again.

I have just subscribed to iTunes Match, and get the above error message. I have signed out and signed in several times, and still get the same message. Can anyone help with a solution?

I have Just upgraded my mac from Itunes 11.0 to itunes 11.02, this issue occured within hours of the updated.
It seems to occur about every couple of hours for me, I can still access the apple store, but music match just dies with the message: "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again."
As it takes a good ten minuites for itunes
If this is also occuring in Itunes 11, the previous Discussions are probably not relevant.
Itunes 11 has had significant changes applied, so it would be reasoble to assume this is not the same fault and Apple have some how broken Itunes again.
I might try to downgrade to itunes 11.0, as it looks like music match faults are not high on apples priorities, it looks like took them almost a year to fix this fault last time it occured.

I am getting the following message when I try to connect to iMessage on my Macbook Pro: Could not sign in. Please check your network connection and try again.

Hello,
I am not sure what is going on but I am unable to sign into my iMessage. I am trying to sign in but I keep getting the message: "Could not sign in. Please check your network connection and try again." I can log into iTunes and all other things that request my Apple ID except the iMessage. I hope someone can help me out.

iOS: Troubleshooting FaceTime and iMessage activation

Error, we detected a failure loading the advertisement for you to complete BrandBoost. Please disable any ad blockers and try again.

Error
We detected a failure loading the advertisement for you to complete BrandBoost. Please disable any ad blockers and try again.
I was playing Family Feud on Facebook)
How do I disable any blockers.

Despite the message does the site work? If so I'd ignore the messages. From the name of the site, perhaps you want to see the advertisements.
The most popular adblocking is the "Adblock Plus" extension which you can disable with the "ADP" toolbar button or in the extensions options in Tools -> Addons -> extensions.
Adblock Plus - Open blockable items list - Ctrl+Shift+V (right click on icon) shows all the urls on a page and if blocked by a filter shows the filter
* http://img213.imageshack.us/i/2010020591647pm.png/
* http://img651.imageshack.us/i/adpblockableitems.png/

The authentication information provided does not match our records. Please verify your personal information and try again.

i keep getting this error when i try to change my password.
the authentication information provided does not match our records. please verify your personal information and try again.

I have totally forgotten the answers to "security" questions. Please help - I am 84 years old and somewhat lacking recall intelligence about what I might have declared earlier.
<Personal Information Edited by Host>

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

...please uninstall the ipod software and try again...

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