Please update app Android Samsung
Hey there,
Android update app error (Samsung Tab3)
I have updated the folio/articles to the folio builder. Uploaded new apk file to andorid but when i download the app, I get the 'please update app' error.
My id's are matching and i have also re-installed dps builder > created new app / v30
Folio size 1280x800
Ive followed similar errors in previous discussions regarding 'please update app error' still no joy.
have i missed something or is here another fix i can do?
P.S Also when i go to preview on android device i got this error.
An error has occurred while generating folio preview.
The Adobe Content Viewer on your device does not support the folio version being previewed. Update the viewer on the device and try previewing again.
i have also uninstalled the adobe viewer and re-installed.
The legacy Adobe Content Viewer in the store only supports v29 and earlier folios. Your folio is v30, so the error is correct. You can either:
1) Re-create your folio as v29
2) Download the new native Adobe Content viewer (https://play.google.com/store/apps/details?id=com.adobe.dps.contentviewer)
Neil
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Please add the possibility to customize/change this message for the branded adobe viewer to include direct link to the app:
"Please update your app
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but requires a newer version of the
app. Please update your app from
the App Store."
Thank you,
Gennady!Himanshu,
This just happened to me today with the Adobe Content Viewer and a v22 published app. I updated a folio which was created a while back that was set to "Unspecified" for Viewer Version. It was created originally with pre v20 tools. In both the ACV and a published app this folio showed that "Please update your app..." message when trying to download/view the updated version of the folio. When I got the first update message I was viewing the folio, then I affirmed that I wanted to download the update so it took me to the library view. After trying to initiate the download/update it shows the "please update" error message. I tapped "OK" and then it let me download and view the updated folio. Basically it's showing an error message that doesn't apply. We know it isn't a v23 folio trying to be viewed by a v22 app because my folio version is not even v20, and also because it still lets me download/view the update after it gives the warning. When I've made the mistake of trying to view a newer folio with an older viewer in the past it doesn't let me download/view the new folio, it just gives the error message. Every time I've observed this false error message I've been viewing a folio when I got the initial alert that an updated folio is available. This may or may not be significant/relevant.
Andrew -
Please update your app from the App Store
Hi,
Is it possible to customize/change this message for the branded adobe viewer to include direct link to the app, please:
"Please update your app
This issue is available for download,
but requires a newer version of the
app. Please update your app from
the App Store."
Thank you,
Gennady!Himanshu,
This just happened to me today with the Adobe Content Viewer and a v22 published app. I updated a folio which was created a while back that was set to "Unspecified" for Viewer Version. It was created originally with pre v20 tools. In both the ACV and a published app this folio showed that "Please update your app..." message when trying to download/view the updated version of the folio. When I got the first update message I was viewing the folio, then I affirmed that I wanted to download the update so it took me to the library view. After trying to initiate the download/update it shows the "please update" error message. I tapped "OK" and then it let me download and view the updated folio. Basically it's showing an error message that doesn't apply. We know it isn't a v23 folio trying to be viewed by a v22 app because my folio version is not even v20, and also because it still lets me download/view the update after it gives the warning. When I've made the mistake of trying to view a newer folio with an older viewer in the past it doesn't let me download/view the new folio, it just gives the error message. Every time I've observed this false error message I've been viewing a folio when I got the initial alert that an updated folio is available. This may or may not be significant/relevant.
Andrew -
Hi there.
I got this massage, om my ipad in the Adobe viewer - after updating the software from the DPS homepage.
"Please update your App
This issue is available for download but requires a newer version of the app. Please update your app from the App store"
This Adobe Viewer is not ready now at itunes. So i installe version 1.7 from 11/15/2011 from the Adobe Download site.
Now the Folie Builder say "An update is required to use Folio Builder. Please click here to download the Folio Producer tools."
So my question is : Will it be posible to create Folies that work and how do i get around the "An update is required" ?
TonnyThanks Bob. It's just upsetting, in that I've done my work, finished
everything on time, only to be let down by technology at the end, and also,
the advertising clients don't make life very easy, which in turn means the
sales people are standing over me. I've lost a day n the other publication
due next week, so I've just lost my weekend. It's also embarrassing because
I can't work out the problem, so I can't fix it.
Thanks for helping me today Bob.
I just tried the whole process from scratch and was unsuccessful. I'll be in
over the weekend to catch up on my other work, so I'll maybe try everything
again, again.
The link you sent through says "Page not found".
From: Bob Bringhurst - Adobe <[email protected]>
Reply-To: <[email protected]>
Date: Fri, 03 Feb 2012 01:21:49 -0700
To: Production <[email protected]>
Subject: "Please update your App"
Re: "Please update your App"
created by Bob Bringhurst - Adobe
<http://forums.adobe.com/people/BobBringhurst-+Adobe> in Digital
Publishing Suite - View the full discussion
<http://forums.adobe.com/message/4183184#4183184>
Yes, sorry this is so difficult. There are plans to simplify this process.
For background details, you may want to see this article:
http://blogs.adobe.com/indesigndocs/2011/12/understanding-dps-tool-ver
sions.html
<http://blogs.adobe.com/indesigndocs/2011/12/understanding-dps-tool-versions
.html>
Replies to this message go to everyone subscribed to this thread, not
directly to the person who posted the message. To post a reply, either reply
to this email or visit the message page:
http://forums.adobe.com/message/4183184#4183184 To unsubscribe from this
thread, please visit the message page at
http://forums.adobe.com/message/4183184#4183184. In the Actions box on the
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email notifications please go to
http://forums.adobe.com/message/2936746#2936746. -
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The satellite imagery on Apple Maps shows that whole area as undeveloped woods. Google shows a brand new building with the nearby streets.
Use the "Report a Problem" button on the Maps to inform Apple of the required update.
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